Mark and George came to our office yesterday on a speedy arrival. Our printer broke the following evening, we phoned the company in the morning and they said we can fit you in later in the afternoon.... Toon meer
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Outstanding service and after care assistance. Our two Toshiba copiers are coping well in our new premises and the care and attention to detail shown, in particular, by Charlie Mepstead have been very... Toon meer
Bedrijf heeft geantwoord
Mark and George came out to see me today, they were on time, friendly and fixed all the issues very quickly, whilst here they gave the printer a good check and sorted anything they found. They took... Toon meer
Bedrijf heeft geantwoord
George and Mark installed our new printer today. They were extremely friendly, helpful and knowledgeable. They made sure the printer was configured to exactly meet our needs, explained all the optio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Group Printing is a MyGroupSolutions company formed in 1995. My Group Printing is a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. Our sister companies, My Mailing Room and MyGroupSecurity offer franking machines, folding and inserting machines, letter openers, X-Ray mailroom security equipment and other security products for businesses For more information about our printers, photocopiers and print management software please visit our website or give our friendly team a call on 01322 643826.
Contactgegevens
Unit 1 Swan Business Park, Sandpit Road, DA1 5ED, Dartford, Verenigd Koninkrijk
- 01322 643826
- enquiries@mygroupprinting.com
- www.myprintingroom.com
4,9
Uitstekend
223 reviews
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From the initial emergency call to…
From the initial emergency call to purchase a new plotter, I received a very quick, professional and positive response from all personnel from start to finish.
All this resulting in the actual purchasing and installation process being very short and stress free. Top marks to all involved.
1 juli 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hello, Thank you for such a great review! We are pleased that our team worked quickly to help you and made your purchasing and installation process stress free. Bekki
Excellent customer service
We recently purchased and had our printer installed.
Excellent customer service ! The whole process from enquiry -purchase -installation was very smooth and easy , thanks to Deanna and her team.
Chisom
16 juni 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Chisom, Thank you for such great feedback. We are pleased you found our service so smooth and are happy with Deanna and the team. Thanks again, Bekki
Really good printer
Really good printer. Great service throughout and support team are really helpful
16 juni 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Reena, Thank you for your great feedback! We are pleased you are happy with your printer and our service. Bekki
Quick response and great service
Quick response, great service and great customer care. Thank you!
6 juni 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hello, Thank you for your positive feedback it means a lot to us and we are pleased you are happy with our service. Bekki
Exceptional service!
My Group Printing came up with some excellent options for our printing needs, giving us a cheaper and far superior option than our existing provider. Claire was exceptionally helpful in helping us decide what products to go for, the on-boarding process was easy, speedy and transparent, and Mark was very professional and efficient when setting up the devices for us and providing training on how to use them. Highly recommended company!
21 mei 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Sam, Thank you for such a positive review. We're really pleased to hear that Claire was so helpful in guiding you to the right solution and that the onboarding process was smooth from start to finish. It's great to know Mark delivered a professional and efficient setup of your new office printer, along with training that met your needs. We really appreciate your recommendation and are glad we could provide a better and more cost-effective option. Thanks again, Bekki
Great customer service
We have been using My Group Printing services since 2021. Great customer service, easy contact, quick help.
Very professional, friendly and efficient.
Thank you very much!
2 april 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Polska, Thank you for your review and for being with us since 2021. We're really pleased to hear that you've consistently received professional, friendly, and efficient service. It's great to know that contacting us has been easy and help has been quick when needed. We truly appreciate your continued support. Thanks again, Bekki
Mark and George came to install to…
Mark and George came to install to install our printer. Both very helpful , would highly recommend. thanks for your help
28 maart 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Isabella, Thank you for your review. It’s great to hear that Mark and George were helpful during the installation of your office printer. We really appreciate your recommendation and are glad everything went smoothly. Thanks again, Bekki.
Excellent Service - Installation
My Group rinting have been supplying our copiers / printers since 2016. They are very approachable and respond very quickly with new toners or if help is required. We bought a new printer on 8 January and it was fitted very quickly and efficently by George. Claire in the office has been very helpful too.
8 januari 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Brian, Thank you for your review and for being a loyal customer since 2016! It’s great to hear that you continue to be happy with the service we provide, from prompt support with toners to the quick and efficient installation of your new printer by George. Claire will be pleased to know her help has made a difference too. We really appreciate your ongoing trust in My Group Printing. Thanks again! Bekki
Start to finish great job
Start to finish, great service, no pushy selling—just straightforward suggestions.
4 januari 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Roberto, Thank you for your review! We’re pleased to hear that you had a great experience from start to finish and appreciated our straightforward approach. We believe in offering clear and practical advice to help our customers find the best solution for their needs. Thanks again for your feedback! Bekki
Mark and George were here yesterday to…
Mark and George were here yesterday to install our new printer ans did a fantastic job. Very professional, friendly and efficient. A special thanks to Claire too who took take of the whole process from the beginning, incredibly professional and helpful. Great service all around - highly reccommended!
Maria (La Credenza)
5 februari 2025
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Maria, Thank you for your review! It’s great to hear that Mark and George provided a professional, friendly, and efficient installation of your new printer. Claire ensured everything was well-organized from the start, and we’re pleased to know she made the process run smoothly for you. We truly appreciate your recommendation and are glad you had such a positive experience with our team. Thanks again for your feedback! Bekki
Individualised service and support
Good customer service and product matching to our needs. Very satisfied from start to ongoing care.
The service has been carefully matched both to our needs and our financial budget with no compromise on quality, function or customer service.
9 december 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Nicole, Thank you for your review! It’s great to hear that you’re satisfied with both our service and the way we matched the right product to your needs. We always aim to provide high-quality solutions that fit within budget without compromising on service or functionality. We appreciate your feedback and look forward to continuing to support you. Thanks again! Bekki
A very fast and efficient service
16 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Gary, Thank you for your review! We’re pleased to hear that you found our service fast and efficient. Providing a smooth experience for our customers is always a priority. If you ever need any further assistance, we’re here to help. Thanks again! Bekki
Customer service is brilliant
Customer service is brilliant.
Staff put your mind at ease when having to make a decision. No pressure buying/leasing.
Are very competitive price wise.
17 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Dominique, Thank you for your review! It’s great to hear that you had such a positive experience with our customer service and that our team made the decision process easy and pressure-free. We always aim to offer competitive pricing while ensuring our customers feel confident in their choices. We appreciate your feedback and look forward to assisting you again in the future. Thanks again! Bekki
Father and son team = dream team
Father and son team were the dream team, quick, professional, friendly, helpful and a good laugh.
Would recommend.
17 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Enrich, Thank you for your review! It’s great to hear that the team provided such a professional and friendly service while making the experience enjoyable. We always aim to deliver excellent support with a personal touch. We appreciate your feedback and hope to assist you again in the future. Thanks again! Bekki
Outstanding Service and Top-Quality Equipment!
I recently hired a printer from My Group Printing, and I couldn’t be more impressed with their service. From start to finish, they made the process seamless and stress-free. The team was highly responsive, offering tailored advice to help me choose the right printer for our needs. They have an extensive range of high-quality machines, and the one I rented was in perfect condition—clean, well-maintained, and delivered on time.
Their flexible rental terms were a huge bonus, allowing us to adjust our hire period to suit our company. The printer has been performing flawlessly, handling high-volume tasks with ease, which was crucial for our business. I also appreciated the customer support; any minor queries I had were promptly addressed with professionalism and patience.
Overall, My Group Printing offers a superb service that combines top-tier technology with excellent customer care. I would highly recommend them to anyone in need of reliable, efficient, and cost-effective printer hire. They’ve earned my trust, and I’ll definitely be returning for future needs!
16 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Rae-Melissa, Thank you for your detailed and glowing review! We’re so pleased to hear that the entire process, from renting your printer to receiving ongoing support, was smooth and stress-free. It’s great to know that the printer is performing flawlessly and that our flexible rental terms were a perfect fit for your business. We pride ourselves on providing high-quality machines and responsive customer care, so your feedback really means a lot to us. Thank you for trusting us with your business needs, and we look forward to working with you again in the future! Bekki
I highly recommend this business
I highly recommend this business. Claire Smith has been fantastic from the start. I couldn't have done it without her; she made the transfer so simple and seamless. We're very pleased with our new Toshiba printer, thanks to Claire and the My Group Printing team.
10 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Timea, Thank you for your kind review! It’s wonderful to hear that Claire made the entire process smooth and seamless for you. We're delighted that you’re happy with your new Toshiba printer and the support from our team. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Thanks again, Bekki
Prompt and good service
We received a very prompt and competitive quote.
Deanna was very helpful throughout the process, responding swiftly to our queries.
The machine arrived a few days after our order and so far everything is working well.
3 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Atmos Construct, Thank you for your review! We’re really glad to hear that you found our service prompt and that Deanna was helpful and responsive throughout the process. It’s great to know your machine arrived quickly and is working well for you. Your feedback is much appreciated, and we’re here if you need any further assistance. Thanks again, Bekki
Fantastic service
Such an easy set up, delivery was quick and easy and the printer is working as we want. Deanna was great to deal with
1 oktober 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Asa, Thank you for your wonderful review! We’re pleased to hear that everything from the setup to the delivery went smoothly and that your new printer is performing just as you expected. It’s also great to know that Deanna made the process even easier for you. We truly appreciate your kind words and your feedback! Bekki
Great attentive service
Great attentive service, reliable and knowledgable support. Deanna has helped me choose the right product for our company and patiently answered all my questions. Set up and installation was smooth and the printer is working great. Would definitely recommend.
1 augustus 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Happy Niños Nursery, Thank you for your wonderful review! We're really pleased to hear that Deanna was able to help you choose the right product for your company and that she answered all your questions with patience. It’s great to know the setup and installation went smoothly, and your printer is working as expected. Your recommendation means a lot to us. Thanks again for your feedback! Bekki
Mark Hallam and George are the BEST!
Mark Hallam and George have been here in my office today to fix the printing machine. They have come down perfectly on time and have not only checked what the problem was with the machine, but they went above and beyond by checking all other parts of the machine. They explained what I should do in case of future issues with the printing machine. They both conducted themselves in a very professional and extremely graceful way. I highly recommend their service, you cannot ask for better people, believe me! Well done Mark and George! Kind regards from Monica Frigerio
25 juni 2024
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Monica, Thank you for taking the time to leave such a great review. We’re so pleased to hear that Mark and George provided you with professional and thorough service. It's great to know that they not only resolved the issue but went the extra mile to check the entire machine and give you helpful advice for the future. Your recommendation means a lot to us, and I’ll make sure to pass your kind words on to both Mark and George. Thanks again! Bekki
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