Mark and George came to our office yesterday on a speedy arrival. Our printer broke the following evening, we phoned the company in the morning and they said we can fit you in later in the afternoon.... Toon meer
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Outstanding service and after care assistance. Our two Toshiba copiers are coping well in our new premises and the care and attention to detail shown, in particular, by Charlie Mepstead have been very... Toon meer
Bedrijf heeft geantwoord
Mark and George came out to see me today, they were on time, friendly and fixed all the issues very quickly, whilst here they gave the printer a good check and sorted anything they found. They took... Toon meer
Bedrijf heeft geantwoord
George and Mark installed our new printer today. They were extremely friendly, helpful and knowledgeable. They made sure the printer was configured to exactly meet our needs, explained all the optio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Group Printing is a MyGroupSolutions company formed in 1995. My Group Printing is a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. Our sister companies, My Mailing Room and MyGroupSecurity offer franking machines, folding and inserting machines, letter openers, X-Ray mailroom security equipment and other security products for businesses For more information about our printers, photocopiers and print management software please visit our website or give our friendly team a call on 01322 643826.
Contactgegevens
Unit 1 Swan Business Park, Sandpit Road, DA1 5ED, Dartford, Verenigd Koninkrijk
- 01322 643826
- enquiries@mygroupprinting.com
- www.myprintingroom.com
4,9
Uitstekend
223 reviews
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Excellent service
Mark and George came today and set up our new work printer. They were on time and very professional.Nothing was too much trouble. Will definitely recommend.
13 oktober 2023
Review zonder uitnodiging
Amazing customer care from Mark!
I was initially experiencing frequent jamming issues with my printer and decided to call in an engineer for assistance. Mark, the engineer who came to help, not only efficiently resolved the jamming problems but also demonstrated exceptional dedication and expertise by identifying and fixing other issues with the printer. His commitment to going the extra mile to find comprehensive solutions was truly impressive, and he ultimately got my printer back in perfect working order. Thank you for a job well done!
4 oktober 2023
Review zonder uitnodiging
Their service is perfect
Their service is perfect, very helpful and fully available to assist when needed
25 september 2023
Review zonder uitnodiging
At a fast paced school
At a fast paced school, We need a fast paced service. & that exactly what we get! The service here when they come to assist is just the absolute best! Thank you so much for all the help and hard work in finding the solution to the technical issues very promptly. Always a pleasure to work along side you guys! A Fantastic team! Always smiling too! Thank you so much guys!
25 september 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you for leaving a 5 star review. We know as a business how important your printer is, so we always try and be quick as possible when you need us.
Outstanding and Friendly Service
The service from My Printing Room has been outstanding. Deanna was prompt, knowledgable and extremely friendly when helping us choose the correct product for our office. We were kept informed of lead times and delivery estimates and when the copier arrived, Mark and George were very helpful and patient with setting it up for us. We wouldn't hesitate to recommend the team and thank them for all their help.
13 september 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you for leaving such a detailed review and for your recommendation. We try to combine a deep knowledge of our business printers alongside a friendly approach to make finding a new printer for your office as simple as possible. Thank you again for your review and I will share this with the team.
Great service from My Printing Room!
The service from My Printing Room has been excellent, from the initial printer installation, which was very efficient and effective, to the quick response to subsequent requests for support.
Many thanks
James
13 september 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you James for leaving us such a great review. We really appreciate you taking the time to review not just the initial installation of your new office printer, but also when we have provided additional support too.
Great Company for Printers
Communication was great - Service and pricing was also spot on. Highly recommend.
17 juli 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you David, your 5 star review and recommendation is greatly appreciated.
Excellent service
Excellent service as always from Claire. Mark and George were brilliant installing the new machine quickly and efficiently. Highly recommend all three of them.
27 juli 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you for your lovely review. We're extremely happy to hear that the My Printing Room team provided you with excellent service and a seamless installation of your new printer. Your recommendation means a lot to us and if you ever need further assistance, don't hesitate to contact us.
I have nothing but praise for this…
I have nothing but praise for this company. Claire has been a massive support and source of advice from day1. I was invited into their office to view the machine to make sure it met my needs and the team were very helpful with all of my questions.
After the printer was delivered any training queries were answered very quickly. Thank you
1 juli 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you Daniel for leaving a review and your comments about how helpful Claire and the team have been. It’s lovely to meet customers face to face again and even better when we get to show off our equipment. We really appreciate your review and kind words, plus taking the time to visit our office in Greenhithe.
Thank you Deanna
Deanna dealt with our order really quickly and answered all questions we had. The printer was delivered quickly and the old one picked up. It was efficient and seamless.
22 juni 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thanks Alice for your review. I am extremely please to read that the order and installation of your new office printer was efficient, seamless, and that we were also able to remove your old photocopier. I will be passing your kind words onto Deanna and the team.
5 star service
I have had the pleasure to deal with this company on several occasions to rescue my printer. I cannot thank Mark Hallum enough for his time and patience in fixing the IT problem associated with the printer. The service he provided was quick, friendly and very efficient as well as being very knowledgeable, thank goodness for that as I am a bit of a technophobe. Well done!! you deserve a 5 star review. Thank you!!
7 juli 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you, Paula, for your fantastic 5-star review! The My Printing Room team is always available to help a technophobe, so we are delighted that Mark has been able to assist you with your printer. Providing quick, friendly, and efficient service is what we aim for. If you ever need assistance in the future, don't hesitate to contact us.
Fast response and polite service
Fast response and polite service - would highly recommend
6 juli 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you for your kind review, Emma. Your recommendation means a lot to us, and we very much appreciate you taking the time to leave it after a visit from our service engineers.
Church's Printer problems solved!
Mark, my support giver, was very polite over the phone when we needed help regarding our church's printer. He understood well the difficulties I had and was very patient. The WiFi printing problem was solved very professionally!
4 juli 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Hi Joao. We're thrilled to hear that Mark, provided you with polite and patient assistance over the phone and with his help you were able to reconnect your printer to Wi-Fi. Understanding the difficulties our customers may face and offering solutions to get you printing again is what we do best! Thank you for leaving your review, and if you need any further assistance, please don't hesitate to contact us again.
Excellent service and installation
Excellent service and installation. Prices are good as well
23 juni 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you, Milly, for your review. We're delighted to hear that you received excellent service and installation from us. We offer competitive prices without compromising on the quality of our products and services so it's great to know that you found our prices to be good. Thanks again for choosing us and for taking the time to share your experience. Tim
Excellent service from Deanne & Mark
Excellent service from Deanne & Mark. Many thanks Mark for moving the old printer to a new location.
27 juni 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you, Indi, for your 5-star review! We are very happy to hear that Deanna and Mark provided you with excellent service, and that we could help with moving your old printer. Providing additional support to our customers is something we strive for, and I am glad this made the transition to My Printing Room as your new supplier a smooth one. Thank you for choosing our services and for taking the time to share your positive feedback.
Beautiful helpful people
They've helped us found an equipment that fits our business requirements. We've had the smoothest communication, and they've been incredibly helpful and understanding from purchase to set-up.
Thank you Claire and Mark
26 april 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you for taking the time to leave such a lovely review of our business! We're delighted to hear that we were able to assist you in finding a printer that perfectly matches your business requirements. Our team takes pride in providing smooth communication and exceptional support throughout the entire process, from purchase to set-up. Thank you for choosing our services and for your kind words.
One of the best companies around
One of the best companies around. Very efficient. Very responsive. Deanna our account manager, replies after 1 minute of our query. They also check here and then that you are content with the service supplied. They are very easy to get hold of. Very happy with them.
25 april 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Dear Stefano, thank you for your fantastic review! We're very happy to hear that you consider us as one of the best companies around. Efficiency and responsiveness are values we prioritise, and we're delighted that we met your expectations in these areas. We appreciate your feedback and look forward to providing you with the same level of efficiency and responsiveness in the future.
very helpful and friendly company
very helpful and friendly company, had a few problems with our internet but they soon sorted that out and had our printer up and running, would highly recommend
30 maart 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you for your kind review. I am glad to hear that you found our company to be both helpful, friendly that we were able to quickly resolve the issue and get your printer installed. Your recommendation means a lot to us, and we truly appreciate it.
My Group Solutions - 5* Company
My Group Solutions are more than worthy of a 5* review. Very reactive and helpful, with knowledgeable technicians and great service. No problems at all and everyone happy!
12 april 2023
Review zonder uitnodiging
Antwoord van My Group Printing
Thank you Tina for your 5-star review. Our team is dedicated to being reactive and helpful, and we're delighted to hear that you experienced our knowledgeable technicians and great service first-hand. Thanks again for choosing us, and for taking the time to share your positive feedback.
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