Yad has been very helpful and very patient while I booked my course. He has helped me understand more what your guys do to support drivers like myself and I really appreciate it n hope it all words ou... Toon meer
Bedrijf heeft geantwoord
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So, the driving instructor i was assigned to lied and said we had done half of our lessons when we hadn't even started- releasing half the money. I booked a lecture with Yad- who was very kind a... Toon meer
Nadeem was a brilliant instructor, he gave me the confidence I needed and knew exactly what I needed to work on, but was also more than happy to go through anything I felt I needed more practice with.... Toon meer
I am so pleased with the driving instructor I was assigned! After signing up to go through national intensive John rang the next day and we scheduled in my hours of the course so quickly. My skills de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.
Our Aim
Geschreven door het bedrijf
- We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.
Contactgegevens
Cheadle Place, Stockport Road, Cheadle Point, Cheadle, SK8 2JX , Manchester, Verenigd Koninkrijk
- 0161 204 3790
- office@nationalintensive.com
- www.nationalintensive.com
20% OFF ANY DRIVING COURSE DEPOSIT
4,3
Uitstekend
8K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Varied
So, the driving instructor i was assigned to lied and said we had done half of our lessons when we hadn't even started- releasing half the money.
I booked a lecture with Yad- who was very kind and helpful with my questions. The lecture included some own made videos and some YouTube videos- i feel we could have been sent the links to these to help in future. Yad himself was a good guy and stuck through the lecture, even though he was loosing his voice.
Im yet to start my driving lessons and won't until after I have had my first theory test.
23 april 2026
My instructor was spot on drilled into…
My instructor was spot on drilled into me what I needed to brush up on and passed first time
23 april 2026
Nadeem was a brilliant instructor
Nadeem was a brilliant instructor, he gave me the confidence I needed and knew exactly what I needed to work on, but was also more than happy to go through anything I felt I needed more practice with. I am forever grateful to him.
23 april 2026
Helen was the best driving instructor I…
Helen was the best driving instructor I have had, in only 5 lessons I was able to pass my driving test.
23 april 2026
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Help booking!
Yad, kindly helped me with my booking process and was very patient with all my questions!
Looking forward to starting my driving lessons!
23 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Freya,
Thank you so much for your feedback!
We’re really glad to hear that Yad was able to support you through the booking process and answer all your questions.
Regards,
National intensive
James was very pleasant on the phone
James was very pleasant on the phone. He helped and guided me quickly.
23 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Thank you for your kind review!
We’re really pleased to hear that James was able to assist you quickly and make the process smooth and straightforward. We’ll be sure to pass your feedback on to him—he’ll be glad to know his help was appreciated.
If you need anything further, don’t hesitate to get in touch. 🚗
Regards
National Intensive
Rachel made it a very pleasant phone…
Rachel made it a very pleasant phone call, Rachel was very helpful and informative, Rachel needs a pay rise
23 april 2026
Antwoord van National Intensive
Thanks so much for the fantastic review, Brandon!
We’re delighted to hear that Rachel made such a positive impression and that you found her helpful and informative throughout your call. We’ll be sure to pass your kind comments on to her—she’ll really appreciate it.
If you need anything else, don’t hesitate to get in touch. All the best with your driving journey! 🚗
Regards
NI Team
I found the format of the the training…
I found the format of the the training very good and even though I had complications getting on the call Yad helped sort it out and we caught up with the lesson
22 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hi there,
We really appreciate your feedback and are happy that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Nejoum is very calm and reassuring and…
Nejoum is very calm and reassuring and helping me go build up my confidence with driving again after bad experiences with instructors in the past.
22 april 2026
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Huge Thanks
Huge thanks to Yad for the help with my manual driving course inquiry. He was very efficient with providing pricing and helping me pick what course would be the best for me. Excellent communication and very professional
22 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Good service
Pauline was very helpful on the telephone when I had misplaced my booking reference.
Overall the experience with National Intensive has been a positive one. Admittedly we were assured an earlier test date than the original one booked, however in our case this has worked out to be a positive rather than a negative. The driving instructor assigned has been great, very positive and definitely a huge improvement on our original personally found one. I would recommend the service if you want the stress of finding and booking a test taken away and the ease in which we found we could talk to a member of the team if needed.
22 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Thank you for your kind review.
We’re really pleased to hear that Pauline was able to assist you quickly when you needed help, and that your overall experience with us has been a positive one. It’s great to know that your instructor has made such a strong impression and provided a supportive learning environment.
We also appreciate your understanding regarding the test date. While earlier dates can’t always be guaranteed, we’re glad that in your case the outcome worked in your favour.
Your recommendation means a lot to us, and we’re especially happy that you found the process straightforward and our team accessible when needed.
Wishing you all the best with your driving journey! 🚗
Regards
National Intensive
Yad has been very helpful and very…
Yad has been very helpful and very patient while I booked my course. He has helped me understand more what your guys do to support drivers like myself and I really appreciate it n hope it all words out thank you.
22 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Thank you so much for your kind feedback!
We’re really pleased to hear that Yad was helpful and patient in guiding you through the booking process. It’s great to know he was able to clearly explain how we support our learners.
We appreciate your trust in us and wish you all the best with your course — we’re here if you need any support along the way!
Kind regards,
The NI Team
Antwoord van National Intensive
Hello Andrew
Thankyou for your positivefeedback, we appreciate it
Regards
National Intensive
National Intensive is a misleading overpriced admin service.
National Intensive is a misleading service that charges you for minimal admin, an outdated web page and consistent clerical errors.
From the name and the price point. you’d expect much more than a service that simply be pairs you with an instructor and books your test for you in six months time. I’d encourage all and anyone considering to simply put in an extra few minutes research and admin, and save yourself the exorbitant additional cost of the course.
DO NOT USE, AVOID, SAVE THE HASSLE AND THE STRESS.
FOLLOW UP.
I’ve jus received a text from them saying
“ Hello,
To improve our service, could you please leave us a review of the service received from your driving instructor.
Follow the link below to leave a review and mention their name (*****)
*trust pilot page link*
Regards,
National Intensive”
Under the guise of “improving their system”, they are trying to coax people into giving them a good review through the work of the instructor, not them. I have blanked his name as I don’t want him associated with this bad review as he was excellent and I will be looking to give him great feedback on an independent page.
Can’t make it up.
AVOID AVOID AVOID.
1 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
We would like to clarify that all services provided were carried out in line with our stated Terms and Conditions. Our service is designed to assist with arranging driving instructors and securing practical test bookings as efficiently as possible, which can often involve extended waiting times due to national test availability.
We understand that the name and pricing may lead to certain expectations, and we appreciate your comments in this regard. However, the scope of our service, including what is and is not included, is outlined at the point of purchase to help customers make an informed decision.
We always aim to provide a smooth and supportive booking process, and we regret if this was not your experience. Your feedback has been noted and will be considered as we continue to review and improve our service offering.
If you would like us to look into any specific issues you encountered, please feel free to contact us directly so we can assist further.
Regards
National Intensive
Training was really useful
Training was really useful, full of the right information. Thank you Yad
21 april 2026
Antwoord van National Intensive
Hi there,
We really appreciate your feedback and are thrilled that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Patient and understanding and a really…
Patient and understanding and a really nice, smooth car. Made everything really simplified and clear. From a green to a pink license in 14 hours driving - what more can I say? Thank you so much!
21 april 2026
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
I've had 3 tests booked for April
I've had practical driving 3 tests booked for April, all cancelled without telling me. Payed alot more than average, they booked my first theory when I had a live meeting for my uni assignment when I specified no Thursdays so I had to pay again more than the actual fee and travel 100 miles to get it done sooner than a few months. Everytime my practical tests got booked it got cancelled sometimes within 5 minutes of receiving an email saying I've got a sooner test date so everytime I call up, No customer service, tried calling just rings out it doesn't tell you there's a waiting queue anymore on the phone so I guess they've just turned their phones off. Absolute disgraceful service, daylight robbery to the point theses kind of services are currently being phased out by DVLA. Save your time and stress and book stuff yourself, least you won't be messed around and change your plans life around all the time. Highly disappointed -10 stars. Few regards for companies like this.
21 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
We’re sorry to hear that you feel dissatisfied, however we must respectfully disagree with several points raised in your review.
All services provided were carried out in line with the agreed booking terms and conditions, and timelines were dependent on external factors outside of our control, including availability and changes made by the DVSA.
With regard to your theory test, this was booked in accordance with the availability and the preferences you provided in your email dated 23 January:
“Any day after the 8th of Feb is fine… I have uni 9–6pm on Tuesdays… Thursdays, preferably not but if essential, I can.”
Based on this, a suitable slot was secured. As you will be aware, theory test availability can be limited, and your flexibility allowed us to proceed with the earliest option. You unfirtunately had to resit the thery test which caused a delay
Following your theory test pass in March, the practical test booking process was then initiated. As per DVSA regulations, a practical test cannot be booked until a valid theory pass certificate is in place.
Regarding cancellations, these are unfortunately a common occurrence within the DVSA system and are not controlled by us. We understand this can be frustrating, but these changes happen externally and can sometimes occur at short notice.
In terms of communication, we do operate a phone line, and while it can be busy at peak times, calls are answered in turn. We also remain available via email for any queries or support.
We appreciate your feedback, but we do not accept that the service provided was misrepresented or handled improperly.
regards
National Intensive
Antwoord van National Intensive
Thank you for your kind review! We’re really pleased to hear you found our staff helpful and the wait times short—it means a lot to us. We look forward to seeing you again soon!
Regards
National Intensive
Yad was a great help in answering all…
Yad was a great help in answering all my questions about the booking process, which has convinced me to book my lessons with them. Yad was very friendly, patient, and explained the course in clear detail, very much appreciated!
21 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Colm,
We really appreciate your feedback and are happy that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Sadegh best drive instructor ever in the world
I passed my test first with Sadegh, Sadegh was really good and I really recommend him! :)
20 april 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Maria,
Thank you so much for taking the time to share this feedback. It’s genuinely appreciated.
Regards
National Intensive.
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