Excellent choice of products, Easy to order, quick delivery, packaged well superb customer service I ordered the Neals Yard / Morris’s &Co hand soap and hand lotion and it exceeded all my expectatio... Toon meer
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Lees wat reviewers zeggen
Lovely genuine company with good perks and good service but the product ‘Petrichor Eau de Parfum’ is nowhere near as evocative as the former ‘Frankincense Pure Essence’. The new perfume is much more... Toon meer
Your great array of products that met the criteria we were looking for was impressive. In particular we were very impressed by the knowledgeable professionalism and kindness of your staff. Th... Toon meer
Bedrijf heeft geantwoord
The NY name is tried and trusted already👏🏽I gifted myself the Advent calendar 😬The variety is good especially, as it is tough job to curate to suit everyone's taste and choices. This is one opportu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Contactgegevens
Verenigd Koninkrijk
- www.nealsyardremedies.com
4,7
Uitstekend
3K reviews
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So easy to order !
So easy to order !! And my order arrived so quickly - very impressed !! You were kept in contact all the way to delivery !!
Very pleased with my Wild Rose Beauty Balm !! 😍 Thank you !!
15 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that you had such a seamless ordering experience and that your delivery arrived so quickly. It is wonderful to know you were kept well-informed throughout the process and that you are absolutely delighted with your new Wild Rosehip Beauty Balm. Thank you for sharing your lovely feedback!
With best wishes,
NYR
I just love Your Beauty Balm
I just love Your Beauty Balm - it's the only thing I use on my face! People constantly tell me how great my skin looks- I'm 63 and I've been using this product about 10 years.
15 oktober 2026
Antwoord van Neal's Yard Remedies
We are so thrilled to hear that our beauty balm has been your go-to skincare favourite for a decade! It is wonderful to know that you receive so many lovely compliments on your glowing complexion. Thank you for sharing your incredible loyalty and kind feedback with us.
With best wishes,
NYR
Excellent, friendly and efficient staff.
I have always found Neal's Yard extremely helpful. When Evri failed to deliver our order, we contacted Neal's Yard Remedies. We were assisted by Daisy Weir, who tried to follow the Evri tracking, and confirmed it was very disorganized. She was very understanding and immediately cancelled the delivery. She then proceeded to re-assign a replacement order through a different carrier, which arrived smoothly and quickly.
15 oktober 2026
Antwoord van Neal's Yard Remedies
We are glad you are pleased with your experience with our customer care team during this delivery issue.
We appreciate you taking the time to share this positive feedback about how we resolved the problem. It is wonderful to hear that our team member was able to assist you so effectively.
We always aim to provide helpful and understanding service, and we are happy we could make things right for you. Thank you for your support.
With best wishes,
NYR
Delivered quickly,all products just as…
Delivered quickly,all products just as expected.Good quality, just right for Christmas presents.
15 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that your order arrived quickly and that the items met your expectations. It is fantastic to know they will make perfect Christmas gifts, and we hope the recipients enjoy them.
With best wishes,
NYR
I always shop at your shop because of…
I always shop at your shop because of the quality of the prduce for my feet.
I was a bit disappointed in the fact that Comfrey and Mellow has been discontinued.
15 oktober 2026
Antwoord van Neal's Yard Remedies
We appreciate your loyal support and are so pleased to hear that you loved the quality of our foot care range. We are very sorry for any disappointment caused by the discontinuation of the Comfrey and Mellow product, and we hope we can help you find a new favourite alternative soon.
With best wishes,
NYR
All 3 staff were welcoming and Mike was…
All 3 staff were welcoming and Mike was very help and patient, explaining what was good to help me sleep.
Even solved a mystery why I was not sleeping properly, at night. I only ever sleep peacefully when I am on holiday. But at home until recently, I would have a hot milky drink made of dark cocoa with cinnamon, ginger and 1 capsule of magnesium. I didn't realise cacao and cocoa have some caffeine, enough to keep me wide awake.
On Mike's suggestion I stopped the cocoa drink and started drinking Dried Lime Flowers instead, using Mandarin essential oil. I very rarely drink coffee, sometimes when I go out, never at home. So that night was the first night I slept peacefully in a long time. The next night was good too. So much better than before the relaxing Neal's Yard remedies.
However, I did not find the Women's Balance Shower Oil helpful. I did not realise it was an oil and made the bottom of the bath rather slippery, luckily I have some grab rails. So I am using it as a hand wash for safety.
I love going to Neals Yard, everyone is so nice and the place smells gorgeous as you go in. The products are lovely and very potent.
Both my parents loved going for different treatments when they were available. Helped to make them live to a good age. Thank you to everyone for a delightful visit that was merely meant as a quick pop-in.😊💕
14 oktober 2026
Member of staff very kind and…
Member of staff very kind and helpful.made me feel welcome
15 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for the great feedback!
Best Wishes NYR
Antwoord van Neal's Yard Remedies
Thank you for taking the time to leave a review
Best Wishes
NYR
Visiting Neal's Yard in Gillingham is always a delight.
Visiting Neal's Yard in Gillingham is always a wonderful and calming experience. It's a spacious shop and always smells gorgeous. The staff are always super friendly and knowledgeable. I dropped in to buy some elderberry and echinacea tincture, my go-to for fighting a cold.
14 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that your visits to our Gillingham store always bring you a sense of calm and relaxation. Your feedback regarding the staff is very much appreciated.
We look forward to welcoming you back again soon!
With Best Wishes NYR
Antwoord van Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed a seamless online shopping experience and received fast, efficient service.
Best Wishes NYR
My order was received on time and the…
My order was received on time and the issue I had with one of the items being damaged was dealt with promptly and immediately replaced.
15 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that your order arrived on time and that we could quickly resolve the issue with the damaged item.
Thank you so much for sharing your positive experience with us!
Best Wishes NYR
Antwoord van Neal's Yard Remedies
Thank you so much for your positive feedback.
Best Wishes NYR
I was shopping using a phone
I was shopping using a phone,
I found it hard to get to look at other products.
No idea how to add the points, to my account.
End up getting two items from Amson, as it was easier.
I use your shop in Norwich, but l live 45miles away. So was hoping to do it all on line.
I am not some who has or uses a computer,
So need it to be simple.
Love your products, have used them for over 40 years.
15 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for sharing your feedback with us.
We appreciate your forty years of loyalty to our products and your visits to our Norwich store.
We are sorry that our mobile website was difficult to navigate and that adding loyalty points to your account was confusing,
We are sharing your comments with our digital team to improve our website navigation and simplify the points process. We hope to make your next online visit much easier. However, you are always welcome to call our Customer Care Team on 02045538215 where the dedicated staff will be happy to help you through the range of products and also take your order over the phone. They can help with loyalty too.
We hope this gives you options for the future
Best Wishes
NYR
The member of your team in Glasgow was…
The member of your team in Glasgow was very helpful and very pleasant. It made my life much easier and brought a smile to my face even although you no longer sell Quiet Time tea bags (My favourite)
14 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that our Glasgow team member were so helpful.
We are, however, very sorry for any disappointment caused by the discontinuation of your favourite herbal tea.
Your feedback is incredibly valuable to us, and we will be sure to pass your kind words along to the store.
With Best Wishes
NYR
You cannot go wrong with Neal's Yard a…
You cannot go wrong with Neal's Yard a gift, appreciated by most people.
14 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you so much for your wonderful review
Best Wishes NYR
Amazing products all scents are divine…
Amazing products all scents are divine highly recommend
27 augustus 2026
Antwoord van Neal's Yard Remedies
We are absolutely thrilled to hear that you love our products and find all of our fragrances so divine.
Thank you so much for your wonderful recommendation and support!
Best Wishes NYR
Kamila gave me a good experience here…
Kamila gave me a good experience here at Manchester arndale store.
21 oktober 2026
Review zonder uitnodiging
Antwoord van Neal's Yard Remedies
We're glad you enjoyed your experience with our team member. Thank you for the feedback.
Best Wishes NYR
Antwoord van Neal's Yard Remedies
Thank you for your feedback
Best Wishes NYR
Very helpful and pleasant staff
Very helpful and pleasant staff. We love going to the shop in St Pancras and actually seeing the products.
12 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that you love visiting our St Pancras store and enjoying the hands-on experience of seeing our range in person. Thank you for taking the time to share your lovely feedback!
Best Wishes NYR
trustworthy products
I bought essential oils. I trust the Neal's Yard products. I admit I do find the oils expensive but am ready to believe the price reflects the cost of production. the shops are attractive and the service always helpful.
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are delighted to hear that you trust our products and enjoy our welcoming shops and helpful service. We truly appreciate your understanding regarding the cost . We carefully source all of our essential oils for their quality and purity and this unfortunately has to be reflected in the cost.
Thank you for your support and understanding
Best Wishes NYR
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