Excellent choice of products, Easy to order, quick delivery, packaged well superb customer service I ordered the Neals Yard / Morris’s &Co hand soap and hand lotion and it exceeded all my expectatio... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lovely genuine company with good perks and good service but the product ‘Petrichor Eau de Parfum’ is nowhere near as evocative as the former ‘Frankincense Pure Essence’. The new perfume is much more... Toon meer
Your great array of products that met the criteria we were looking for was impressive. In particular we were very impressed by the knowledgeable professionalism and kindness of your staff. Th... Toon meer
Bedrijf heeft geantwoord
The NY name is tried and trusted already👏🏽I gifted myself the Advent calendar 😬The variety is good especially, as it is tough job to curate to suit everyone's taste and choices. This is one opportu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Contactgegevens
Verenigd Koninkrijk
- www.nealsyardremedies.com
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Neal's Yard Remedies
Thank you for your feedback!
Best Wishes NYR
Your staff are very helpful and your…
Your staff are very helpful and your products are great 👍
10 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our helpful team
Best Wishes NYR
The products I love
The products I love. The delivery was rubbish. 2 days after submitting yhe order Evri told me it was coming, 2 weeks later I was still waiting. I was more concerned thinking it was a scam.
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are glad you enjoyed our products, but we are very sorry for the delivery delay with our courier. We understand how worrying this wait was and are actively working with them to ensure our shipping is much more reliable.
With best wishes,
NYR
Hello
Hello,
I have known company for over forty plus years. I love organic products plus purity of most of the things I buy and use. The staff are well trained and I live in Guildford the shop was one of the unqick place to visit. Now I have one in St Albans. Keep up the purity and friendliness, which is Nealyard beauty. 🌹
13 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you so much for your loyal support over the last four decades.
We are absolutely delighted to hear that you appreciate our commitment to pure, organic ingredients.
Its also wonder to hear you enjoy using the stores
Your kind words mean the world to us, and we look forward to welcoming you back soon.
Best Wishes, NYR
Like very much...
Quality products, 3 newly released perfumes are unusual and worth a try. Particularly like the foot balm and night sprays for both adult & child. Customer Service at Victoria Station is 1st class
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are absolutely delighted to hear that you are enjoying our new fragrances, as well as the foot balm and night sprays for your family.
It is also wonderful to know that our team at the station provided you with such outstanding service.
Thank you for sharing your lovely experience with us!
Best Wishes, NYR
pleasant and helpful staff.
13 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you so much for your feedback!
Best Wishes
NYR
Great product
A bit of a delay in getting product only because it was out of stock must be a popular item
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are glad you enjoy our products and appreciate your patience regarding our temporary stock shortage.
With Best Wishes
NYR
A speedy delivery packed well
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are delighted to hear that your order arrived quickly and was packaged so securely.
Thank you for sharing your wonderful feedback with us!
Best Wishes
NYR
Max rating for:
Max rating for:
Easy ordering , reliable high quality products with long expiry dates, eco friendly pretty packaging that will be re- used quick delivery.
I keep re- ordering
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are happy to hear that our simple purchasing process, items, sustainable wrapping met your expectations. We appreciate your loyal support and are glad we could deliver everything to you so quickly.
Best Wishes NYR
The hand lotions smell lovely
The hand lotions smell lovely. But they are gifts. So not tried. The Rose conditioner is quite heavy on fine hair. I tried a smaller amount, but that left it feeling dry. So I wouldn’t consider for fine hair.
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that you enjoy the lovely scent of our hand lotions, and we hope they make wonderful gifts.
We are sorry to hear that the Rose conditioner did not work well for your fine hair. Finding the right balance for finer hair types can be tricky, and we really appreciate you sharing your experience with us.
With Best Wishes
NYR
The manager was brilliant at neals yard…
The manager was brilliant at neals yard in Westfield Shopping centre shepeards bush.
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are glad you enjoyed your experience with our helpful manager. Thank you so much for your kind review.
Best Wishes NYR
Great help by Colin
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are glad you enjoyed your experience and received great assistance from.
We appreciate your positive feedback.
Best Wishes NYR
Gorgeous bath foams!
Love the bath foams, and now have five different scent choices for my nightly bath. Was fed up with high street bath foams with all the chemicals, and wanted something a bit more natural. Even my husband, who has next to no sense of smell, noticed the lovely smell when he walked into the bathroom. Feels great on your skin, too. Am a convert.
13 oktober 2026
Antwoord van Neal's Yard Remedies
We are absolutely delighted to hear that you have become to love our Foaming Baths. It is wonderful to know that the beautiful aromas have made such a lovely impression in your home and that the formula feels so gentle and nourishing on your skin. Thank you so much for sharing your lovely feedback with us.
With best wishes,
NYR
Been a Neil's Yard fan for 35 years!
I love Neil's Yard! They opened when I was living in England in the 80s and have been a big fan of their products. It was so wonderful to see the shop thriving, the products still fantastic, and the Wellness Centre that is open. I hadn't been back in over 20 years (I live in the US). Brought back so many great memories and these products were the first ones that introduced me to aromatherapy and essential oils. I came home loaded with many supplies!
9 oktober 2026
Antwoord van Neal's Yard Remedies
It is incredibly heart-warming to hear about your long-lasting connection with us and how a return visit after two decades brought back such wonderful memories.
We are absolutely delighted that our products originally introduced you to the world of aromatherapy and essential oils.
Thank you so much for sharing your beautiful journey and for taking a piece of your experience back home with you.
With best wishes,
NYR
Excellent as always.
12 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for sharing your positive feedback
Best Wishes NYR
Very friendly helpful staff
12 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for sharing your positive feedback
Best Wishes NYR
Neal's Yard is a company that runs true to its ethos
Neal's Yard, in my opinion, is a company that runs true to its ethos. This applies to its beautiful shops as well the website. They are endeavouring to offer lovely products, at an affordable price, in an increasingly difficult marketplace
12 oktober 2026
Antwoord van Neal's Yard Remedies
We are so pleased to hear that you feel we remain true to our values across both our stores and website. It is wonderful to know you appreciate our efforts to provide high-quality products at accessible prices. Thank you so much for your kind words and support.
With best wishes,
NYR
Goods have not arrived yet but ordering…
Goods have not arrived yet but ordering was relatively easy
12 oktober 2026
Antwoord van Neal's Yard Remedies
We thank you for the feedback and glad the ordering experience was easy for you.
We are sorry if your order took longer than expected but believe it should be with you now.
If this is not correct, please feel free to contact our Customer Care Team who will be happy to help resolve any concerns you have.
With Best Wishes
NYR
Every delivery from Neal’s Yard…
Every delivery from Neal’s Yard Remedies is an absolute joy to receive and unwrap. From the moment the box arrives, the incredible, natural aroma of pure essential oils fills the room, instantly turning a simple delivery into a luxurious self-care ritual. The iconic blue glass bottles look beautiful on the shelf, and knowing that each product is sustainably and ethically crafted makes using them feel even more special. It is so much more than just a skincare delivery, it is a delightful sensory experience that I look forward to every single time. Wonderful
12 oktober 2026
Antwoord van Neal's Yard Remedies
Thank you for such a beautiful review.
We are absolutely thrilled to hear how much you enjoy the sensory experience of receiving your orders, from the wonderful natural scents to our signature blue bottles.
Knowing that our commitment to sustainability and ethical crafting adds to your self-care routine means the world to us.
We look forward to bringing you many more delightful deliveries in the future.
With best wishes,
NYR
Antwoord van Neal's Yard Remedies
Thank you so much for your lovely feedback. We are absolutely delighted to hear that you enjoyed our wonderful range of items and found our Brighton store team member to be so supportive and well-informed during your visit.
With best wishes,
NYR
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.