The experience was great. Motherboard arrived in good postage condition. Fully boxed and the board itself perfect. My only caveat was that after order confirmation, the communication went silent... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
After tripping over the power cord on my laptop, mains charging became problematic. Paul at Neo Computers sourced the replacement part and provided an estimated cost for the job. I agreed, he went ahe... Toon meer
PC mainboard I ordered was cheaper than anywhere else and even though the free delivery option I chose was for over a week away, I received the item within days. Very quick, professional service and... Toon meer
Found Neo Computers via PC Part Picker. Was skeptical at first as the price was so low but I took a leap of faith and am very happy I did. No issues at all, speedy delivery, package was well packed an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
NeoComputers is making it's way into the ecommerce market offering you great deals on hardware, peripherals, accessories and much more. Although NeoComputers is a relatively new business that was started in 2019 we are dedicated to making sure we are able to offer the best possible experience for our customers. We offer free deliveries on all products sold online and faster delivery options are available for a small fee. We only use DPD UK and DPD Local as our couriers since we feel that other couriers are just not able to meet our customers expectations. We are happy to offer all retail customers on our website the chance to earn reward points on every order, bonus points for introducing a friend and a little birthday bonus too. We are also an independent retailer for Games Workshop, we have the best sellers range available to buy online and collect in store. So if you are local to Washington why not check out our full range of Warhammer 40k and Age Of Sigmar online. The best part is you earn reward points on these items too and the points are transferrable so you get to spend your points on whatever you want.
Contactgegevens
Unit 13-14 Concord House, NE37 2AS, Washington, Verenigd Koninkrijk
- 03300010518
- info@neocomputers.co.uk
- www.neocomputers.co.uk
4,8
Uitstekend
202 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Item comes in time, works well so far
I've bought Be Quiet! 1600W Dark Power Pro 13 PSU, item comes in time, works well so far.
19 januari 2025
Quick turnaround and despatch of my…
Quick turnaround and despatch of my order. Kept me up to date with delivery. Got what I wanted at a good price.
1 januari 2025
I will never buy from NeoCrudputers…
I will never buy from NeoCrudputers again, my experience with them was terrible. They knowingly sent out an expensive damaged component at an inflated price that I needed, and then try to blag it that there's nothing wrong with it despite video evidence, and then have the cheek to accuse me of breaking it. They will probably reply to this message with more lies, I feel sorry for them.
15 januari 2025
Review zonder uitnodiging
Antwoord van NeoComputers
Hi, thank you for leaving your feedback and giving us the opportunity to respond again. We’d like to address your concerns and clarify the situation. The motherboard you received was securely packaged with multiple layers of protection, making it highly unlikely the IO shield could have been damaged during transit.
As soon as you contacted us, we offered a free return and full refund to resolve the matter quickly. Unfortunately, you chose not to return the item, which left us unable to proceed further.
The claim that we knowingly sent a damaged product is completely untrue. Additionally, the bent IO shield you described does not affect the functionality of the motherboard and would sit flush once installed in a case.
We always aim to treat our customers fairly and provide high-quality products. However, we felt it was best to end further communications in this instance to avoid unnecessary conflict.
Prompt and professional service
The items were delivered on time and worked as expected. Professional and prompt service. Thanks
2 januari 2025
Able to get my motherboard from this…
Able to get my motherboard from this places after checking months for it to come back in stock, they processed the order fast and kept me updated on every step of the way.
19 december 2024
Better than Amazon
Hugely helpful comms, dealt with an error I made both professionally and with no drama. Got exactly what I ordered when they said I would, for less than on Amazon. Will use again!
18 november 2024
Review zonder uitnodiging
Item in stock and delivered quickly
Item in stock and delivered quickly, and packaged perfectly. Will highly recommend. Great service!!
2 november 2024
Good company fast delivery.
22 november 2024
Excellent service!!!
19 november 2024
Will use again for sure
Got a great price, and it came tracked within a couple of days. Wouldn’t hesitate to use these guys again.
19 november 2024
Good customer service
Purchased a GPU which turned out to be faulty, they communicated well and gave me a refund. Have since bought a motherboard from them without issue. Generally good prices too.
28 december 2023
Review zonder uitnodiging
No problems
Original item not in stock. Refunded with a free next-day delivery code. Ordered an alternative after deciding is no longer stocked in UK. Delivered as expected via DPD.
27 oktober 2024
Very quick, professional service and would use again
PC mainboard I ordered was cheaper than anywhere else and even though the free delivery option I chose was for over a week away, I received the item within days. Very quick, professional service and would use again.
Haven't actually tested the board yet as still waiting on new CPU but will update my review if issues arise and I have to reach out for support.
29 oktober 2024
Will definitely be using again
No problems whatsoever, fast delivery, constant updates, item arrived as described, what more could you want?
22 oktober 2024
Good experience
Good experience. Item arrived as described and quickly, no issues at all.
26 oktober 2024
Legit company. Fast delivery and good communication
I was skeptical about ordering because I hadn't heard of this company before. However, I checked Trustpilot, which made me feel comfortable about ordering.
Should not have been concerned. Item was dispatched promptly and I received updates throughout, including tracking information.
Would recommend!
24 oktober 2024
Wouldn’t use in future bad communication.
Wouldn’t use again unfortunately I ordered some ram at a decent price that their system said was in stock almost a week later and they tell me this isn’t in stock and they can’t obtain and cancel the order this isn’t acceptable and should have their systems up to date like any other company moreover should just cancel the order asap. Companies that have waste people’s time like this ideally shouldn’t exist disappointed.
2 november 2024
Review zonder uitnodiging
Antwoord van NeoComputers
Good afternoon, my complete apologies for not replying to your feedback sooner. This was only just brought to our attention.
I am sorry that on this occasion we weren't able to fulfil your order. There are the very rare occasions when we drop the ball and it looks like this was one of those times and we are truly sorry for any inconvenience caused.
The error in the listing was due to this product having an unusually long SKU, a similar set of RAM was booked in from a shipment and was allocated to this item we though that up until the point of despatching the item these kits were in fact in stock.
As mentioned this was just a complete error on our part that we have now corrected to ensure this does not happen again.
I can assure you that from personal experience this happens with just about every industry and unfortunately due to the way most systems are set up errors like this are only detected at the last moment.
Super quick delivery and items packaged…
Super quick delivery and items packaged well and in great condition.
27 september 2024
Great Service
If you have any issues or questions they get quickly and fairly resolved. The customer support is top notch and they seem to care about the customers. 100% would recommend to anyone
20 oktober 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.