NetNutri Reviews 

This place is a scam. Dont waste your money. What we ordered never came. Absolutely no communication. The phone numbers dont even work.

I have ordered from this company for years with good results. I ordered on Sept 5 of this year and they took my money but no order was shipped. Nor did they return my money. Or do they answer any emails.

I placed an order on March 21, 2026, and have never received the product. I contacted customer service on April 22, 2026, and again on May 28, 2026, regarding this issue. The phone number I was provided, 877-220-3443, is no longer in service.

I also attempted to contact the company through the online chat feature on September 24, 2026, but never received a response.

At this point, I am no longer interested in receiving the product and am requesting a full refund. The lack of communication and failure to resolve this matter have been extremely disappointing. Based on my experience, the company's customer service practices have demonstrated a concerning lack of accountability and professionalism.

I placed an order on the 18th of August with 2 to 7 day shipping.....it is now the 19th of September and no updates and the order is still sitting in processing. I have tried to call and their phone services states that that number cannot receive phone calls, I've emailed with no response, and I've tried to reach out in their chat which says that an agent will get back to me with no response.... Lousy customer service. This company had no problem taking my money but did not feel a responsibility to let me know that either that product is on backorder and they would be refunding my money or giving me some kind of notice as to how long it would be before my product would be shipped

It has been over 2 month since I placed my order and there has been no correspondence to let me know where it is. I sent emails twice to their customer support email and never got a response. I tried to call their 877 number and get a recording that it is not set up to receive calls. DONT' USE THIS COMPANY!

This company has a serious issue with fulfilling their orders, they will never return your calls. I had been a costumer for many years up until now. Not sure if ownership changed or if it is a management issue, I will assure you one thing today, they have lost this costumer.

was a customer for many years. I ordered my product Feb 2026. Order says pending. no response to emails. You will be lucky to get ANY items from this company. DO NOT use Netnutri,

THIS COMPANY SUCKS!!!!!
Told I would receive a refund in 24 to 48 hours here it is a week later and still no refund!!!!
I use to order through them for years and NEVER had any issues...I think the original owners no longer run this company.....either the lazy kids inherited the company and are running it in the ground or an out of US company bought it and just doesn't care!! DO NOT ORDER ANYTHING FROM THEM!!!!

I placed an order for 3 items, received 1, contacted them after a month and was promised a refund. They are now at 3 months and do not answer calls or return calls after leaving messages. They sre a scam and should be avoided...

SCAM DO NOT BUY FROM THEM
DIDNT RECEIVE PRODUCT WONT ANSWER PHONE CALLS OR EMAILS

Not sure if they are under new management but my latest experience has been awful. Placed 2 orders and never received either. After 3 emails, still no response. Used to be a loyal customer, never again!

I ordered two items and they sent one. They refused to respond to any of my four messages over the next week. I included pictures of proof of package and label and contents. Don't waste your money with this company, VERY POOR customer service!

We ordered Sandalwood essential oil NEVER arrived! We disputed the charge and got our money back
After we ordered the product, we received an email saying that we will receive another email when it is shipped. We never received that email.

Zero stars.. stole my $80...
No product. Left phone messages and emails!
SCAMMING STEALING
DO NOT ORDER FROM NETNUTRI!!!

after reading Trust Pilot reviews I noticed predominate reviews that were negative that sounded truthful about customers frustration by their particular circumstances BUT the positive reviews had glowing commentaries that did not feel genuine like they were insiders or friends of the company. Further more there was lacking reviews in the middle rating this company in the ( 2 or 3 or 4 ratings) which is indicative of a company that no longer cares about their customers. I decided not to do any businees with NetNutri. One can feel the distrust in bad reviews and the overstating of positive reviews that the overwhelming trust of this company is not worth having, Glad I never ordered anything from their website. Buyer beware !

I have been dealing with this company for the past 4 1/2 years. I loved them for quite a while. But for the past 6 months to a year, they have gone down hill. I ordered DMSO back in September. Tried repeatedly to get a hold of them through emails and/or phone calls. ONly succeeded twice and got the run around being told they would send it the following week. Never came. Put in for a dispute charge on my card. Someone from their company called me to "see if I was happy with their service" um..no. So she connected me with a very nice man who said he would send me two 4 oz bottles instead of one 8 oz bottle of the DMSO. Yep..never got it. Tried calling back. Left an angry message because at this point I had stopped the dispute charge because I thought they would send it. I will NEVER EVER order from them again and I urge everyone else to avoid them. Unfortunately they no longer care about their customers.

I'm a bit surprised at the comments. I received my order on time with a tracking number. Yes, there's no live person to talk to. But they generally get back to you in an email. Which is fine with me.

Ordered protein powder Dec. 1. Contacted the company multiple times to get an update. No responses to email or website chat. Someone answered their 800 number on Jan. 27 and miraculously told me a new shipment came in the day before and my order will be shipped immediately. It is Jan. 31 and order status has not changed to shipped. TWO MONTHS since they charged my credit card.

This company CAN NOT be trusted! Speaking from my personal experience. I paid in full on July 2. 2025. Since then, I got only HALF of the order. Their customer is absolutely difunctional.
Moreover, refund was not issued.
Careful! You might waste your money.

BEWARE: failure to honor sale prices & failure to ship 2-day after charging me for 2-day delivery. On 11/26/25 I called netnutri.com to confirm in-stock re advertised sale price of $131.45 for a product. They said 'yes' & if I bought 2, I'd get additional 20% off 2nd = $112.80. I said I'd also pay their $31.06 cost of 2nd day fedex IF they'd ship on 11/26/25. They said "yes" they'd ship on 11/26; so I ordered 2 + 2nd day ship. I never received a paid invoice or a ship notice. Netnutri also OVER CHARGED me--did NOT give the advertised sale prices. Charged me for 2 day ship, but I did NOT receive the shipment on 11/28 as promised & paid for. On 12/1, I called & they did not even ship it until I called & complained. Fedex says it won't be delivered until 12/4. When I called netnutri on 12/4, to request refund for over-charges, they were extremely argumentative, & denied the FACTS about sale prices or shipping, altho I had all the documents proving the facts of what occurred. I will never trust or use this company again. Be forewarned.