The buying process was easy. The prices were competitive. The only let down was the courier they chose to use which was ARAMEX. I would rate NEWPACK higher if they used a more reliable Courier to d... Toon meer
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Lees wat reviewers zeggen
Easy process to purchase. The boxes are good quality and were despatched quickly. Kept informed via email re progress. Bought online and as there have been no problems there has been no need for furth... Toon meer
Unfortunately I ordered some boxes which I thought the measurements were taken from the inside of the box as I had read that somewhere, however, they weren't and didn't fit what I needed them for and... Toon meer
Took about 4-5 business days to process the order. I still haven’t received my package, yet you are asking for feedback. Just shows how poor the service is doesn’t it!
Bedrijfsgegevens
Geschreven door het bedrijf
Fulfill all your packaging needs at one place with New Pack’s packaging supplies online store. At New Pack, we simplify the process of obtaining packaging material for variable needs. No need of going to a packaging store and carrying a heavy payload back to your home. Simply sift through our wide range of packaging supplies online and buy them with a click of a button! We deal in wholesale packaging supplies for all your packaging needs. May it be moving to a new house, stacking away unused items or moving articles from one city to another. Get everything you need from cardboard mailing boxes to tapes and bubble wraps.
Contactgegevens
1/10 Tarlington Place, Smithfield , 2164, New South Wales, Australië
- 1300 640 102
- Info@newpack.com.au
- www.newpack.com.au
3,6
Gemiddeld
154 reviews
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The buying process was easy - but let down by ARAMEX
The buying process was easy. The prices were competitive.
The only let down was the courier they chose to use which was ARAMEX.
I would rate NEWPACK higher if they used a more reliable Courier to deliver their products.
If you choose to buy from NEWPACK, just ask deliveries can be made by other couriers other than ARAMEX.
19 juli 2022
No delivery.
Made my order on the 1 July and have not received my order as of yet.plus I live about 25km away.
12 juli 2022
POSTAGE BOXES
these were exactly what we needed and the process was simple and fast. great communication and fast delivery. WILL BE USING AGAIN
11 juli 2022
Nobody is responding to my follow up…
Nobody is responding to my follow up post purchase after getting my order wrongly delivered. I now have an inferior product that I'm not sure I can use! Nobody answers emails or the phone either. Someone rectify or respond asap please.
6 juli 2022
Must be super short-staffed
Received 2 shipments. The first I received the wrong size boxes. Did finally get in contact and they made it right - sent me out the correct size. The second shipment I received 100 of the boxes are water damaged.. Still no response to my emails.
For now I will continue to use :)
15 april 2022
Quick turn around from order to…
Quick turn around from order to delivery. Product and quality as promised.
3 april 2022
I was sent a 10% discount voucher by…
I was sent a 10% discount voucher by Newpack. Within an hour of receiving it applied for the discount to be told that the voucher had expired. Really!!!
I sent an email to Newpack explaining this and never received a reply. POOR POOR SERVICE.
30 maart 2022
Had issues with trying to do a CCard…
Had issues with trying to do a CCard transaction
Need to fix your problems with CCARD payment
Phoned could not resolve this issue/problem
Shipping was good
Thank you
29 maart 2022
Faulty product and customer service is…
Faulty product and customer service is not responding to multiple emails.
16 februari 2022
can you please improve your customer…
can you please improve your customer service or shipping service? My order is not get picked up in the warehouse until I called 10 days later.
14 februari 2022
Good quality mailing boxes with quick…
Good quality mailing boxes with quick delivery. Highly recommended.
14 februari 2022
Good quality, arrived promptly
Received what I ordered promptly, quality was good as expected, dimensions were clearly and accurately communicated on website.
4 februari 2022
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