NexHealth Reviews 

McKelle is such and amazing and bubbly representative. She is always so helpful and positive. In additional to her great attitude she is always on top of her tasks. Anytime I have needed or requested her help she was available and responds asap. My experience with her has been phenomenal and she definitely made our onboarding fast, smooth and at the same time showed us everything we needed to know. She is the absolute best!

Everything just works

McKelle made the whole onboarding easy! Great system

Amazing experience! Our rep Ecom Lu was very helpful and thoroughly. We would recommend NexHealth to any considering it. Thank you!!

From my initial interaction with Nexhealth I knew our office would benefit from what the company has to offer! The representative I spoke with was dedicated to listening to our needs. He offered us multiple opportunities to improve upon our current means of communication. He was not about "selling". He understood what we were searching for and it was very easy for us to on board with Nexhealth. The advantages that he provided to our office have saved us precious time, have made our new patient and current patient experience so much more meaningful!! Patients are happy with the added opportunity to schedule an appointment based upon their schedule. We are happy to better accommodate and provide an easier and more streamlined way to stay in touch whether we are in or out of the office! Our team is better equipped to provide the care that our patients deserve! Thank you Nexhealth team for the most amazing on boarding experience and your continued support moving forward.

Our office had a truly exceptional experience with Nexhealth from start to finish. McKelle and her team were professional, friendly, responsive, and genuinely committed to making sure everything went smoothly. They went above and beyond my expectations and paid great attention to every detail. She walked us through each step and made sure we were comfortable before we moved on to the next step.

The entire process was seamless and stress-free, and I truly appreciated the excellent communication and level of care provided. It’s clear that customer satisfaction is a top priority.

We have used other communication platforms before but I can say Nexhealth is among the best for their customer service and user-friendliness. We actually switched back to Nexhealth from another platform and so glad we did!

Thanks McKelle and her wonderful team for making the transition seamless!

NexHealth significantly improves patient communication, automates appointment management, and provides a seamless online scheduling experience. The platform is easy to use, integrates well with our workflow, and helps improve overall operational efficiency.

Everyone from our first point of contact to onboarding was extremely friendly and helpful. Collecting payments and forms from patients became more streamlined for our practice and made our jobs so much easier.

Been using nexhealth for al of our office and we love it!

This service worked for about 2 months after I bought it. Then I noticed I was getting no more online referrals from it because it was not functioning. I cancelled my service last month and they keep billing me. The representative said I would just have to renew my subscription and send them my $293.15 monthly service fee, which I do not want to do.
If you use their booking service with my dental software, it keeps sending the same people notices over and over, which does nothing but drive away business.

In late October 2025, I met with NexHealth sales representative Christian Nelson and was led to believe that NexHealth’s scheduling software would integrate with my clinic processes and manage appointment availability. This functionality was material to my decision to sign the agreement.

During a subsequent kickoff meeting with a NexHealth developer, I was informed for the first time that NexHealth cannot block time on my clinic’s Outlook calendar, meaning the software cannot integrate with my existing scheduling workflow. This critical limitation was never disclosed prior to purchase.

Upon learning this, I immediately stated that the product would not work for my clinic. No development, implementation, onboarding, or operational services were performed beyond two introductory meetings.

Despite providing no usable service, NexHealth is insisting on charging three months of fees. These charges are unfair and represent payment for services not rendered and for a product that was materially misrepresented.

We have used Nexhealth for the past year. When it works, it works well. However, the service is down for several weeks every two months. This is frustrating, and customer service is very slow to fix the issue.

As a managing co-founder of a busy podiatry practice, I’m sharing our experience with NexHeath.

We engaged with NexHealth with optimism- their platform seemed like a promising fit. After a week-long wait to meet with their integration engineer, we discovered a core limitation: the system does not allow patients to make partial payments unless the balance exceeds $1,000. This was an immediate deal breaker for our financial workflows.

We informed their team right away, before onboarding or integration ever began. Despite this, and despite no services being used, our requests for a refund were repeatedly deflected. Instead of honoring our good-faith efforts, NexHealth is now enforcing a three-month contract and intends to charge us twice more for a product that does not serve us.

To my peers in healthcare: be cautious. I believe that ethical companies honor mismatches when they become clear- especially in service-based industries where the stakes involve patient care and overburdened medical staff. In this case, the refusal to issue a refund is not just a business decision; it reflects a values misalignment.

I share this to advocate for transparency, fair dealing, and mutual respect in healthcare tech partnerships.

Using Dentrix often feels like trying to drive an old, clunky car—unreliable, inefficient, and frustrating. Enter NexHealth, the high-tech GPS that turns our Dentrix experience from a bumpy ride into a smooth, enjoyable journey.

NexHealth is a web-based SaaS that integrates seamlessly with Dentrix (and other legacy systems, i think). It provides an intuitive, user-friendly interface that vastly improves our scheduling and management processes. They’ve identified every single flaw in Dentrix and created a solution that works alongside it, enhancing the overall experience without requiring a complete switch.

For those trapped in the Dentrix era but fearful of losing valuable data, NexHealth is the perfect upgrade. It’s like getting the best of both worlds—keeping our existing system while enjoying the benefits of a superior, modern interface. NexHealth truly transforms the outdated, frustrating experience of using Dentrix into an efficient and streamlined process. (for all new practices, dont even get dentrix, explore otger options!)