No Frills Reviews 

We purchased a bag of potatoes for $6.99 that started going rotten less than two weeks later, when I say rotten I mean I had to remove them from our condo and put them in the basement due to the smell. Before that I opened the bag to see if there was a solitary culprit but there were numerous. Purchased when the outside temp for the day was 17C and taken straight home. Stored in a dark closet in an air conditioned room. When I return them to the store they would not give me a refund because there was a 14 day return policy. I explained to them i shouldn’t have had to make a special trip to return them so I waited until I had an opportunity and that potatoes, stored properly, should last two to three months. Bought July 8th. Attempt to return them July 27. Going rotten about July 20+-. No sympathy, no refund.

The King and Shaw store in Toronto's west end has a horrible ice cream selection, and what they do have, most of it's frost-burnt and covered in ice. Not sure why I still grabbed the Kawartha one earlier, it tasted it too. I am primarily asking for Häagen Daz more than the same old 3 flavours, tryPrailines, Rocky Road, Dulce, or more B&J (O'Cone-ada). It seriously needs rotation and care.

We bought a 3 pack of cucumbers less than 1 week ago and didnt keep the receipt. 2 of the cucumbers were mushy and dripping when we opened the package 4 days later. My husband took pictures and went to the store in Abbotsford and the cashier accused him of lying and insisting they had to be 2 weeks old! She also said he had to have a receipt and the product. He was treated so poorly and unprofessional by this older cashier; he was in complete disbelief. Had this happened at Save On Foods, they would have refunded him without the receipt and a photo would have sufficed. He even took a picture of the SKU number but the cashier insisted the cucumbers were 2 weeks old. We will never return there to buy anything again.

had No Frills delivery for my next weeks grocery needs, and was very disappointed in the products I recieved. The milk, eggs, sliced ham all had best before dates of less then 7 days away. Eggs also came with some broken eggs but also with the best before date 3 days away. Lettuce was brown. it is very sad when the milk and eggs I bought a week ago are fresher then what got delivered.

Staff mocks and bullies some customers get away with it. I avoid produce and meat there. Produce often rotting and still being sold full price. Meat I have seen outdated many times. Health department should keep an eye on them.

I have had issues in the past but today was the last straw.
I bought presidents choice burgers $24 yesterday and put in freezer.
Opened the package today and found one inner package unsealed and totally white with freezer burn and ice crystals. Receipt went in compost yesterday and they refused to exchange or refund….

First time shopping at this store in Brockville. There’s no great deals. I was looking for a smoked ham, when I enquired why I couldn’t find any, I was told it’s a speciality item & not carried as a regular item.I purchased mandarin oranges by the bag, tried one when I got home only to find out they were very dehydrated making them difficult to peel, dried out inside with no juice at all.Quality of produce does not appear to be worth the price.

I had a great experience at Carlo’s Nofrills North York. The lady who was working at the customer service was helping me out and she was very nice, professional, patient and polite.
Her name was Sepideh. I just wanted to say thank you for your amazing service and support.

My experience was amazing!I am not related to him in any way but Stanley was the star of the show!He is super nice and very helpful!BEST EMPLOYEE EVER!!!

I am very un happy with the amount of USA produce and products in the No Frills stores! I refuse to purchase American produce or products and now the store is no longer marking the country of origin on the store labels. I will be not buying fresh produce from your store, and will only purchase Canadian products.

My comment is on PC Delivery, delivering No Frills. They are very good in getting the delivery out on time. My ranking comes from the fact that they ask you if you want make changes to your order. But when you answer them to make changes you are completely ignored. Items are often sold out as well.

I bought the yogurt and found insect in the yogurt they did not give me satisfactory reply. I have all the pictures but there is no place to attach it.

This old ass crusty, dusty lady kicked me out when I was with my friends. She didn't even kick my friends out. And as a black citizen of This World, I deem this as racist. She said only two people per checkout, but my family shops there all the time, and that was never a problem when other people were there. So this old lady should be replaced as soon as possible.

My review is based solely on pricing of their products, not the store or staff. I have been shopping mostly at No Frills in Halifax and Walmart since the pandemic started and prices went through the roof. Supply-chain costs are just a part of the price increase these last few years, but greed plays another significant role. That is the case with all privately owned stores but in particular the loblaw chains. Historically, you could count on finding similar products to Superstore at better prices at No Frills, especially PC brand products.
That is no longer the case. I've been surprised on a few occasions to find a PC brand item selling for higher price at No Frills. Increasingly, a significant share of my families $1200/month food budget has been going to Walmart. I regret this as I would prefer to support a Canadian-based company. But greed is greed and I'll go where my money stretches farthest. Unfortunately, that is no longer No Frills, or Superstore. And, judging by the volume of shoppers at WM (vs NoFrills or SS) on any given day, I'd say a lot of other folks are tired of the ridiculous pricing strategy of the greedy loblaw groups of companies. I only hope we see more competition in this retail space soon.

Over the top customer service excellence. The store was extremely clean. I love how all the groceries were packed and reachable especially me being handicapped/disabilities. The floor staff was extremely helpful and knowledgeable when asked what isles certain products were making it extremely easy to walk around. Their produce/groceries are always fresh and if for any reason they were not Fresh you can always return it for a REFUND. I frequent the RITSON store and have had to deal with most of the CASHIERS who are extremely patient, kind, friendly and still very professional. I really enjoyed and appreciate how the self checkout always have a standby cashier should in case customers require assistance. I really enjoy how the PC OPTIMUM points is immediately reflected on the APP and made available to customers. It’s an extremely busy location but cashiers are always available to serve. The quality of service I received today and as usual is always over the top with excellence and exceptional. JORGE was friendly, patient, respectful and helpful. I shop at that location every week.

A discount was applied only to customers using the app. The app is based on optimum points operation. The customers using valid pc card with optimum points did not get the discount. This unacceptable discrimination was posted on 21-27 May flyer and applied at store located in 700 Strasburg Rd Kitchener, ON N2E 2M2.

Good shopping

Spoiled fish and shrimp purchased in February, as well as spoiled turkey bought last Sunday, all caused strong food poisoning reactions. I became sick after consuming each of these products. I no longer feel confident purchasing “fresh” products from this store. (No Frills Cedarbrae mall)

I was told I can’t use a picture of my PC Card and she didn’t ask for my phone number or offer me a physical card, she said no points for you rudely even though I’ve been going there for years.

I would like to complain about your oatmeal raisin cookies. They used to be my favourite because they were light and soft and delicious but now they are dark and hard and no good. Tim Hortons has you beat now. I’d rather have one there than six of yours. Please get a different baker. I miss them.
Suzanne Scanlan
905-735-8020