The bags look great and arrived faster than any other option I had available. The customer experience was very good through email but I would like to have had a chance to speak to someone along the... Toon meer
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A couple of days before my custom printed coffee bags were due to arrive, I requested an update because I hadn't received shipping details. It took 3 days for someone to get back to me, and I was told... Toon meer
Bedrijf heeft geantwoord
Ordering is so easy and even when I mess up, the customer services is unmatched!! They graciously fixed me, refunded and I received my order on time and better than I expected. Love love! Will definit... Toon meer
Support was very helpful! Were able to port a previous order into a new account for me (switched contact person for orders) and then were able to connect me with a sales rep to discuss an additional p... Toon meer
Bedrijfsgegevens
- Verpakkingsbedrijf
- Business to Business-service
- Digitale afdrukservice
- Verpakkingswinkel
- Vervoer- en verpakkingsbenodigdheden winkel
Geschreven door het bedrijf
noissue allows you to design your own branded packaging, and have it shipped to you anywhere in the world within 3 weeks. Either upload your logo and design in real time, or upload a template with your illustration.
Contactgegevens
1 Beresford Square, 1010, Auckland, Nieuw-Zeeland
- hi@noissue.co
- www.noissue.co
Heeft 21% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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They came in a timely fashion
They came in a timely fashion and only 5 were B grade of the bunch.
Very collaborative!!!
Great experience working with noissue. Their team was very collaborative, attentive, and made sure everything was perfect before printing. I truly appreciated their support throughout the process.
The ordering process was quick and…
The ordering process was quick and simple. I got a timely response to review my proofs with 2 options as well as the order going quickly into production.
Very seamless and easy to use the…
Very seamless and easy to use the online order system.
The bags look great and arrived faster…
The bags look great and arrived faster than any other option I had available.
The customer experience was very good through email but I would like to have had a chance to speak to someone along the way - but the end result was fantastic.
They were easy to work with and was…
They were easy to work with and was pleasant even in all of my requests. Hopefully the print comes out well as this is my first order with NoIssue. Will post an update after the package arrives. Thank you.
Great interaction with your design team…
The interaction with your design team was great. They were clear and concise in their messaging which made it easy to understand.
Weeks of Delay and still no Updates or Accountability from the support team
A couple of days before my custom printed coffee bags were due to arrive, I requested an update because I hadn't received shipping details. It took 3 days for someone to get back to me, and I was told a new ETA and corrected that it was still within the timeframe - which it wasn't. Two weeks ago I received an email to say the bags are ready and have been handed to the courier, but I didn't get shipping details. Since then I've been trying to follow up, but the only response I got was that they will check for me. It's been 5 days since they responded last and now I don't even get a response anymore. I spent thousands of dollars, had to cancel my tv ad and photo shoot, and still no response from noissue. No phone number to call, no escalation process or account manager getting in touch, nothing. So disappointing for a kiwi company, I'm almost out of my current bags and will have to claim business losses as well.

Antwoord van noissue
Legit and fast delivery
Legit and fast delivery! Branding and quality is on point
simple and thoughtful with clear action…
simple and thoughtful with clear action steps.
Customer Service is ON POINT!
Ordering is so easy and even when I mess up, the customer services is unmatched!! They graciously fixed me, refunded and I received my order on time and better than I expected. Love love! Will definitely recommend and use again.
I’m very pleased with the interactions…
I’m very pleased with the interactions I had, all my questions were well answered!
Easy, Professional and reliable
Easy to reorder, intuitive interface, and timely delivery. Always a great experience with your brand!
Great communication from the company…
Great communication from the company from the moment we ordered. The products are also great quality!
NoIssue is a delight to work with
NoIssue is a delight to work with. They were able to help me resolve quality issues very quickly.
Great experience!
Customer service was very helpful with resolving my design problems. Everything was communicated well and I love the product!
Excellent service and quality
Service was quick and efficient. Super helpful and friendly customer service. The work is beautiful and the printing is exactly what we wanted. Love the boxes-they have received so many compliments...will order again!
I would recommend you shop elsewhere
I would recommend you shop elsewhere. I was sent the wrong hot cup size, even after specifying countless times in emails, and then, instead of making it right, they offered a discount for the wrong size cups and I had to PURCHASE a full order qty of the correct size I ordered in the first place. The cold cup lids all broke after being placed on a cup, either immediately, or after 5 minutes which left customers with coffee on their shirts. Spend your money elsewhere. See INV-8335-1 for our information, or ask Emma.

Antwoord van noissue
The bags are GREAT quality
The bags are GREAT quality, durable and printed as expected. Thank you! I wouldn't change a thing.
Easy to use website
Easy to use website, great review information. Seamless process!
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