Northern Polytunnels Reviews 

1.021
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

I am perfectly happy with the service given so far. The materials arrived when expected and were very well packed. The ony reason for only giving 4 stars is because I will only know that everything d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealing with this company has been a pleasure. Just erecting my 2nd Northern Polytunnel (Hobby Easy Build). My first one still going strong after about 15 years. Product quality along with great custo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinbouw leverancier
  2. ook in
  3. Fabrikant
  4. Tuincentrum

Geschreven door het bedrijf

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Contactgegevens

4,5

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TrustScore 4.5 uit 5

1K reviews

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4,5

Alle reviews

(1.021)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I am perfectly happy with the service…

I am perfectly happy with the service given so far. The materials arrived when expected and were very well packed.
The ony reason for only giving 4 stars is because I will only know that everything delivered is correct is when I come to install it. Weather permitting this will be done in the next week or two however, if temperatures take a downturn, I may decide to leave off until next spring.

24 augustus 2026
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Antwoord van Northern Polytunnels

Thanks for the review. Great to hear everything has gone smoothly so far and that your order arrived on time and well packed.

Hopefully the weather plays ball and the installation goes just as smoothly. Once you’ve had chance to put it to use, perhaps we can earn that fifth star ⭐

Beoordeeld met 1 van de 5 sterren

Never received my order they don’t use…

Never received my order they don’t use very good carriers and no refund either

12 augustus 2026
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Antwoord van Northern Polytunnels

We’re very sorry for the frustration caused by the delivery of your order. Unfortunately, we were severely let down by the courier on this occasion.

We dispatched your original order promptly, but when it became clear there was a problem with the delivery, we sent a replacement. When the courier then failed to deliver that shipment too, we sent the order for a third time using a different carrier, which thankfully arrived within 24 hours.

We completely understand your frustration at having to wait so long. We did everything we could from our side to get the products to you and kept in contact throughout, but appreciate that ultimately you just wanted your order to arrive when expected.

We’re pleased that you have now received your order, and sincerely hope that despite the difficulties with delivery, the products themselves prove worth the wait.

Beoordeeld met 5 van de 5 sterren

Northern Polytunnels customer service

Northern Polytunnels has outstanding customer service. I called with a problem, they answered very quickly. The advice given was detailed, clear and very helpful.

2 september 2026
Review zonder uitnodiging
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Antwoord van Northern Polytunnels

Thank you for the kind words! Really appreciate you taking the time to leave us a review

Beoordeeld met 5 van de 5 sterren

Recommend

Very helpful. Prompt service and delivery. Would recommend and use again.

1 september 2026
Review zonder uitnodiging
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Antwoord van Northern Polytunnels

Thanks so much for the recommendation! Great to know we could get everything sorted and out to you quickly. We’ll be here whenever you need us again.

Beoordeeld met 5 van de 5 sterren

Poly tunnel cover

Great website, easy to navigate and very informative, good price and fast delivery

2 augustus 2026
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Antwoord van Northern Polytunnels

Thank you for the great review! We’re really pleased you found the website easy to use and informative, and that your order arrived quickly. Thanks for choosing Northern Polytunnels!

Beoordeeld met 5 van de 5 sterren

Straight forward ordering system with…

Straight forward ordering system with efficient delivery.

20 juli 2026
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Antwoord van Northern Polytunnels

Thank you for the great feedback! We’re pleased to hear you found the ordering process straightforward and the delivery efficient. Thanks for choosing Northern Polytunnels!

Beoordeeld met 5 van de 5 sterren

On time, good value

It is exactly what it is supposed to be, and arrived on time. Construction just finished, and relatively straightforward - not a one-man job though!

20 juli 2026
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Antwoord van Northern Polytunnels

Thank you for the great review! We’re pleased to hear everything arrived on time and that the build went smoothly. An extra pair of hands certainly makes the job easier! We hope you get many years of use from your new polytunnel.

Beoordeeld met 3 van de 5 sterren

Quality, but not EasyBuild

I bought from Northern Polytunnels on the recommendation of two people who praised their quality and robustness. Now that my tunnel is built I am entirely satisfied. It is strong and functional.

However, the building process was difficult. EasyBuild this is not. The instructions are sometimes hard to follow and need to be rewritten from the point of view of someone who has never built one before. Most of the many component packs are labelled, but I had several with no label at all, so was left to
try to figure out what they were for. And twice I had to call NP because I had missing parts.

When you call the staff are very helpful, but it should have been right first time. Hence 3 stars, when I would have liked to have been able to give 5.

18 juni 2026
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you for taking the time to leave such a thoughtful review.

We're really pleased to hear the finished tunnel has lived up to the recommendations you received and that you're happy with its strength and quality.

That said, we're sorry the build wasn't as straightforward as it should have been. Missing parts and unlabelled component packs are frustrating, and we completely understand why that affected your experience. Your comments about the instructions are also valuable, and we'll make sure they're shared with the team as we continue improving the build experience for first-time customers.

We're glad we could help when you called, but you're absolutely right, it should have been right first time. Thank you again for your honest feedback, and we hope the tunnel rewards you with many years of successful growing.

Beoordeeld met 5 van de 5 sterren

From pre-order enquiries through to…

From pre-order enquiries through to post delivery questions the customer service was exceptional. I’m an absolute amateur at this and they used terms I could understand. Delivery was convenient and the product was very well packaged. The polytunnel itself is excellent quality and was genuinely easy to build (after watching the video a lot and working out what all the bits were). It took me and another unskilled “volunteer” pretty much a day to construct and it is solid. I’ve been able to achieve a build that the allotment elders declared “a very professional job”

19 mei 2026
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Antwoord van Northern Polytunnels

What a lovely review, thank you. Building your first polytunnel can be quite a daunting task so it's great to hear the team were able to explain everything in plain English and help you through the process from start to finish. And well done for earning the approval of the allotment elders. We hope your EasyBuild brings you many years of productive growing 🌱

Beoordeeld met 5 van de 5 sterren

Super helpful & Great product

Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has been up for the best part of a year so been through a wet and windy winter and heatwaves. So glad I ordered (a fried had already got it and used it so it was on a recommendation).

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Northern Polytunnels

Thank you for your lovely review! It's great to hear your horses are enjoying their Mobile Field Shelter and that it's stood up so well to a year of wet, windy weather and summer heat.

Thank you for choosing Northern Polytunnels, and for passing on the recommendation too – hearing that our customers recommend us means a great deal.

Beoordeeld met 5 van de 5 sterren

Polytunnel and missing order replaced

Ordered some polytunnel tape, and delivery went missing - but the company followed this up immediately and sent a replacement. All very helpful. Thanks!
The polytunnel we bought from them in 2020 is marvellous

13 april 2026
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Antwoord van Northern Polytunnels

Thanks for the lovely review. Sorry again about the missing delivery, but glad we could get a replacement sorted quickly for you. Glad to hear your polytunnel is still going strong 🌱

Beoordeeld met 5 van de 5 sterren

quality product

quality product, good prices, fast delivery, I like these people.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Northern Polytunnels

Thanks so much - that’s lovely to read. We like you too! Thanks for the 5 stars 🌱

Beoordeeld met 2 van de 5 sterren

It took 2 weeks for the plastic to…

It took 2 weeks for the plastic to arrive. One roll was a bit short, the other too long, both were heavily creased. Delivery was made only once I'd chased it up, communication perfunctory. Previous service has been good.

13 april 2026
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thanks for the feedback, and sorry this order didn’t reflect the level of service you’d experienced from us previously.

At the time, we were dealing with some short-term disruption in the supply chain for polythene which unfortunately affected lead times and availability on certain cover sizes. That issue has since been resolved, but we appreciate that doesn’t make the delay and communication any less frustrating in your case.

We do genuinely appreciate your past support and your acknowledgement that previous service has been good. We hope we’ll have the opportunity to provide the level of service you’ve come to expect from us again in future.

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website, competitive prices and prompt delivery.

18 april 2026
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thanks for the great review! Really appreciate you taking the time to leave us 5 stars 🌱

Beoordeeld met 5 van de 5 sterren

Top notch quality

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy to construct owing to the clear instructions and on-line videos. It has proved resilient and the temperature gain inside has been impressive, given our location. Our lettuce crops in April and our onions have just been pulled in May. We opted for a single set of vents plus a front double and rear single door but in high summer a set of vents on the other side would be optimal.
All round we consider getting and assembling our polytunnel has been our most rewarding investment re consistent crop production.

6 mei 2026
Review zonder uitnodiging
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Lovely review, thank you for taking the time to share your experience. “Our most rewarding investment re consistent crop production” is about as good an outcome as we could hope for! Wishing you many more productive growing seasons ahead 🌱

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