North West Autos Blackburn Reviews 

Fantastic service very personable and helpful

I was looking for a car for quite a while,
Popped in this garage a few times looking at what they had, the staff just left me to it without being pushy, I eventually found a car I was 50/50 about, then decided to have it, the staff were so friendly and helpful, every single one of them, and helped me wth everything, glad I came here,

Very helpful very delightful

Brilliant staff very helpful 10/10 will recommend to everyone

Fun, friendly and attentive service. Very helpful and patient.

Great experience staff were all friendly and polite, made the experience of buying a new car pleasurable. Kept in contact with you so you knew when your car was ready for pick up. Great working atmosphere with all members of staff especially dean and Reece.

William and Sonya provided us and our family their upmost attention. They were both Great all through our purchase.

Very fast, very helpful

Very polite and helpful and very clear, smooth easy transaction

Paige in afersales - 5 star service. Car went in for a leak and it was a full strip down. I told them needed vehicle back for my trip to journey and it was ready 2 days early. Can't fault them at all.

Highly recommend. Friendly and helpful staff

The whole experience was seamless. Sales person needs to be more receptive of your ideas.

The best car , People and service

Great customer service, car is amazing, team here have been great, sorted everything out. Highly recommend 👌

My friend bought a Ford Kuga from these guys and he has had so many problems with the car - even stuff they promised to fix has not been fixed.

The day he drove away with the car, when he got home the engine light came on. NWA asked "did you inspect the car when you collected it?" - what a load of rubbish !

When the car was purchased they were asked to fix a leak in the boot - this was not done and when it rained, it leaked.

They were asked to test and replace the battery - they did not and we ended up buying a new battery.

We also ended up fitting a new speed sensor as well as tracing an electrical fault and fixing that too.

The log book has not been sent to DVLA and we are 6 weeks down the road now. We told them about the problems and they said to call back - we went once and they said "Oh you should have come at 9am, the ramps are not free now". Its all excuses and I would definitely avoid this company - they are selling vehicles with problems and they are best avoided.

In summary - they sold us a car with problems and made all the excuses under the planet. They also like to talk over you when you call them and say things like "I was not there when the sale was done" etc.. => usual bogus excuses and arguments on the phone.

Just picked up my car ,very helpful staff, so far so good.

Great customer service and communication! Needed a little run around and the guys were very helpful. Quick turn around for vehicle being ready to collect!

Great experience love my new Jaguar. Thank you everyone at North West Autos 👍

Amazing customer service! Shami was very attentive and made us feel at ease. Kept checking how we was feeling and very open to hearing any concerns. Would definitely recommend to come get your car from here, I even traveled Nottingham to get this deal done.

Excellent service from start to finish from Deano couldn’t fault it at all, will defo visit again