Northwesttradecentre Lancaster Reviews 

Thank you Stuart great customer service and helped me pick my favourite family car.
10 out of 10 all round 👍

Kieran was fantastic help, and made the experience a lot less stressful. Much appreciated

Stuart had amazing customer service and was a pleasure do make a deal with

Great service, very straight forward no fuss and fast. Pav was great and very helpful, and very hansom

Would highly recommend 👌

Came down to look at buying a new car on Saturday. Bought one within 10 mins. Stuart couldn't have been any better. I explain what I was looking for and he found one straight away. Picked the car up today and its perfect. Thank you Stuart

Pav is a brilliant sales man he was so professional explained everything to us everything was so easy with pav sorting everything out

Pav was Great and very understanding and helpful made the whole experience a breeze

Kieran was absolutely amazing, kind, and so helpful

I dealt with John Davenport. He was fantastic from start to finish. Really friendly, polite and helpful. He kept me informed throughout the whole process, from purchase, to pre pick up MOT, repairs etc. He is a credit to North West Trade Centre.
The only negative was one of the other salesmen who I found was rude and short to John when John asked him to double check all details of my purchase with him. He had a pony tail and had a possible Eastern European accent. This did put me off initially as I find buying a potentially stressful experience. That aside, I wouldn't hesitate in buying a car from John again.

Avoid,thet take your money, then ignore phone calls and emails. This is before I even got the car. Absolute joke of a company.
lucky escape although reckon its going to be a nightmare getting my 200£ refundable deposit back.

We arranged to view a white ford fiesta ST Line at a 1.00pm.we arrived 15 minutes early and were told the salesman had just nipped out to McDonalds which was fare enough, no issues with that, in the mean time I asked if i could look at the car and was told they couldn't find the keys. 30 minutes later the car came into the dealership being driven like it had been stolen followed by the salesman in another car. It turns out it was the valet driving it like an idiot. I asked if i could look at the car under cover in which it was then driven like it was being chased by the police to the canopy for me to view it. DO NOT BE FOOLED BY THE WEBSITE PHOTOS. This car had had part of the rear bumper sprayed (badly) the front passenger wing painted (badly). the drivers door did not line up with the rest of the panels and the wheels were completely shot. The indicator on the passenger door mirror was held on with sellotape. I asked if it was a CAT N insurance job which i was told it wasn’t. The salesman did say he would get the bodywork sorted but by this time i had lost total confidence in the place. The salesman was nice enough and polite only to be let down by the car (which he should have checked throughly) and Lewis Hamilton driving it into the dealership.

Stuart was great ,friendly and quick and easy with the finance

Jake was incredibly helpful in purchasing my new car, he promptly answered all questions in detail and went above and beyond by enquiring with a garage in regards to missing paperwork.

Jake’s pure sound

Very good services offers great support throughout the whole process

Customer service was great n quickly helped me find what I need

Never really sure what I'm doing when I buy a car. Kieran was patient and offered great guidance. I ended up with a great car that meets my needs.

Good service and communication throughout. Did everything as promised.

My experience was fantastic and everyone was very helpful. Pablo