Norwich Camping & Leisure Reviews 

6.494
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having made a mistake on the sizing of an awning , had to call a few times , on each occasion the gentleman I spoke with could not have been more helpful . Nothing was too much of a problem, even t... Toon meer

Beoordeeld met 5 van de 5 sterren

Matt and the team were amazing - both friendly and very helpfull, able to advise and even give tips on using and protecting my equipment - then when my pump failed they replaced it within 3 days. Fabu... Toon meer

Beoordeeld met 5 van de 5 sterren

Transition of online sale to collection next day was completed easily and quickly dealt with in store. Staff are very knowledgable of their products they sell when viewing in store, all questions ans... Toon meer

Beoordeeld met 5 van de 5 sterren

All your member of staff we dealt with we’re ready helpful. Matt gave us options on how to proceed after telling us we were to get a full refund on our old awning. Arrangement were made to have the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kampeerwinkel
  2. ook in
  3. Camperverhuurbedrijf
  4. Tuinbouw leverancier
  5. Tuincentrum
  6. Tuinmeubelwinkel
  7. Tuinmeubilairwinkel

Geschreven door het bedrijf

Norwich Camping & Leisure has over 50 years of experience as a family business selling camping & caravanning equipment, tents, caravan, motorhome & campervan awnings, all-weather clothing, dining & lounging furniture, barbecues & outdoor kitchens (by Weber; Alfresco Chef; BeefEater; Napoleon; Outback;Campingaz; Broil King; Cadac; Char-Griller; Gozney; Grillstream; Kadai; Kamado Joe; Masterbuilt; Norfolk Grills; Ooni; Alfresco Chef; Traeger and Whistler), firepits & heaters, bars, pergolas, arbours, sheds, summerhouses, greenhouses, plants, pots, ornaments, water features etc. Online at www.norwichcamping.co.uk and with a superstore located in Blofield, east of Norwich, we have the region's largest displays of outdoor furniture and outdoor seasonal displays of tents & awnings - featuring products by Vango; Kampa; Dometic; Telta; Outdoor Revolution; Coleman; Outwell; Oztent; Quest; Royal; Wild Country; Zempire; Camptech; Dorema; Isabella; Sunncamp and Streetwize. We are currently Trustpilot's 'No.1 Outdoor Furniture Shop' in the UK - featuring products by Norcamp; 4 Seasons Outdoor; Alexander Rose; Bramblecrest; Kettler; LeisureGrow; Life Outdoor Living and Lifestyle Garden. Our Blofield store is a visitor attraction in itself, with free parking, large open-air and indoor displays, garden centre, farm shop, coffee shop, campervan sales & rental and a hand-wash station for cars, motorhomes and caravans.

Norwich Camping & Leisure

Geschreven door het bedrijf

The BEST BRANDS at the BEST PRICES with the BEST SERVICE!
With 50 years of experience in the camping and caravanning business, we can advise customers on the right equipment for their needs. We stock the BEST BRANDS at the BEST PRICES with the BEST SERVICE – offering to price-match if the same product is available elsewhere at a lower price. With free, next-working-day delivery to mainland UK on orders over £100 and low-rate or 0% finance on orders over £500 – both subject to Terms & Conditions – we do everything we can to help you!

FREE DELIVERY on orders over £100 - PLUS...0% or LOW-RATE CREDIT on orders over £500!

FREE DELIVERY or LOW-RATE CREDIT? Why not BOTH?

FREE DELIVERY or LOW-RATE CREDIT? Why not BOTH?
FREE DELIVERY (usually NEXT-DAY) to UK mainland - see our Terms & Conditions. We also ship to Europe - please place your online order, as normal, and we'll contact you with a quote for carriage. 0% or LOW-RATE CREDIT on orders over £500! See our Terms & Conditions.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(6.494)

747 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Prompt responses to my queries

Prompt responses to my queries, gave me a fair negotiated discount on my awning, and pleasant to deal with. Recommended.

16 september 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi Peter,
Thank you for your great review! We're pleased our team could help with your queries and get you a good deal on your awning. We really appreciate your recommendation and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Promt delivery well packaged and a good…

Promt delivery well packaged and a good price for what appears to be a good quality product

21 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Graeme,
Thank you for your great review! We're pleased your order arrived promptly and well packaged, and that you were happy with the value. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, prompt delivery

21 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Joanne,
Thank you for your lovely review! We're pleased you were happy with the service and prompt delivery. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, fast delivery

21 september 2026
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Antwoord van Norwich Camping & Leisure

Hi James,
Thank you for your great review! We're pleased you were happy with the service and speedy delivery. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Super speedy delivery 🚚

Super speedy delivery 🚚

20 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Kelly,
Thank you for your great review! We're pleased your order arrived so quickly. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Great company with great fast service

Great company with great fast service

13 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Rick,
Thank you for your great review! We're pleased you were happy with the speedy service. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Good information over the phone and…

Good information over the phone and excellent service with regards to the delivery.

15 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Jean,

Thank you for your great review! We're pleased our team could provide helpful advice and that you were happy with the delivery service. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Ordered 4 sim mattresses great price…

Ordered 4 sim mattresses great price best one around, good quality item kids were more comfortable camping 😄quick delivery would highly recommend Norwich camping & leisure always have goods in stock

8 juli 2026
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Antwoord van Norwich Camping & Leisure

Hi Jackie,

Thank you for your fantastic review! We're delighted the new mattresses kept the kids comfortable and that you were happy with the price and speedy delivery. We really appreciate your recommendation and hope to help you again soon!

Beoordeeld met 5 van de 5 sterren

Pleasure to purchase from Norwich…

Pleasure to purchase from Norwich Camping and Leisure. Ordered a new tent and they had in stock exactly what we were looking for and saved £200. We were off camping but didn’t want to miss this bargain so emailed them and arrange with David to post it to us once we returned from our trip. Fantastic service, friendly and helpful, great choice of products. I highly recommend this company and will definitely buy from them again. Also free delivery and by Parcel Force which has a cracking tracking service. Delivered in perfect condition very happy. Well done.

10 september 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi,

Thank you for your fantastic review! We're delighted David could arrange delivery around your camping trip and that you managed to save £200 on your new tent. We'll be sure to pass your kind words on to him. We really appreciate your recommendation and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Great advice and service

Great advice and service. Quick delivery and Vango quality product received

8 september 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi,

Thank you for your great review! We're pleased our team could offer helpful advice and that your Vango product arrived quickly. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

Quick despatch

Quick despatch, Great price. Thankyou

14 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Naomi,

Thank you for your great review! We're pleased you were happy with the price and speedy dispatch. We really appreciate your support and hope to help you again soon.

Beoordeeld met 5 van de 5 sterren

All your member of staff we dealt with…

All your member of staff we dealt with we’re ready helpful. Matt gave us options on how to proceed after telling us we were to get a full refund on our old awning. Arrangement were made to have the new awning delivered and the side panels to be delivered by Isabella direct when they’re available

14 september 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi Gerry,

Thank you for your lovely review! We're pleased Matt and the team could help you through the process and find the best way forward. We'll be sure to pass your kind words on to them. We really appreciate your support and hope you enjoy your new awning.

Beoordeeld met 5 van de 5 sterren

Great product and great service

Great communication with Jeremy who very patiently answered all my questions about the BBQ, a convenient delivery date was easy to arrange and arrived on time. BBQ is great and the process was seamless from queries to order to delivery

14 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Ritchie,

Thank you for your fantastic review! We're delighted Jeremy could answer all your questions and make the whole process straightforward. We'll be sure to pass your kind words on to him. We hope you enjoy your new BBQ!

Beoordeeld met 5 van de 5 sterren

I don' normally write reviews

Saturday I bought an awning over the phone and asked if it would arrived by the following weekend. 5☆ number 1 it arrived Tuesday. But with nowhere to put it up and practice I was like a kid in a sweet shop who is not allowed to take there hands out of their pockets.
Friday came and and this 60yr kid was straight from work and off. It took a while to get the awning up because it is mahoosive and I didnt pay too much attention, but up it went and we finally sat down with a brew to enjoy. Saturday we noticed it wasn't the awning wasn't the one we bought and paid for. 5☆ number 2. I phoned the store explaining the situation and they took all the details and asked me to call Matt on Monday. No quibbles no fuss. 5☆ number 3 I called the store and they were waiting for my call. Spoke to Matt he looked into it identified the problem and said sadly "the manufacturers will not be restocking until February, would i mind continuing to use this one until my model comes in and they will exchange it."
You could of knocked me down with a feather with this customer service.
Thank you

21 september 2026
Review zonder uitnodiging
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Antwoord van Norwich Camping & Leisure

Hi Colin,

Thank you for taking the time to leave such a fantastic review! We're sorry about the initial mix-up, but delighted Matt and the team could find a solution that keeps you camping while you wait for the correct awning. We'll be sure to pass your kind words on to them. We really appreciate your patience and support!

Beoordeeld met 5 van de 5 sterren

Great prices 👏

Fast delivery, really great prices! Hope the tent is as good! Would recommend this company 👌

11 september 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi Michael,

Thank you for your great review! We're pleased you were happy with the price and speedy delivery. We really appreciate your recommendation and hope you enjoy your new tent!

Beoordeeld met 5 van de 5 sterren

Very quick delivery perfect item

Very quick delivery perfect item , and well priced

13 september 2026
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Antwoord van Norwich Camping & Leisure

Hi Valerie,

Thank you for your lovely review! We're pleased you were happy with your purchase, the price and speedy delivery. We really appreciate your support and hope to help you again soon.

Beoordeeld met 4 van de 5 sterren

Packaging

Prompt delivery- I would have given 5 stars but the box was only securely taped on top, the bottom of the box split and opened during delivery. Fortunately all parts were there and considerate driver waited while I checked everything. Very happy with item

13 september 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi Elizabeth,

Thank you for your review! We're sorry the packaging came open during transit, although we're glad everything was present and undamaged. We appreciate you bringing this to our attention and are pleased you're happy with your purchase.

Beoordeeld met 5 van de 5 sterren

Exceptional after care and customer…

Exceptional after care and customer service

24 augustus 2026
Logo Norwich Camping & Leisure

Antwoord van Norwich Camping & Leisure

Hi,

Thank you for your fantastic review! We're delighted you were happy with the aftercare and service from our team. We really appreciate your support and hope to help you again soon.

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