Nu-Heat Underfloor Heating & Renewables Reviews 

Efficiently served

Everything went smoothly and delivery was very prompt

Good communication. Responsive.

The initial consultation for an underfloor heating project was fantastic. Even though the project had to be postponed due to manufacturer warranty issues on the new house, the service received was impressive. Steve and the team at Nu-Heat demonstrated an incredible level of professionalism, carefully walking through all potential risks and ensuring the full picture was understood before proceeding. They did not just sell a product; they provided genuine insight and put long-term interests first. There is gratitude for their guidance and an expectation to work with them in a couple of years. A truly top-tier customer experience.

All went smoothly from the Design stage to the delivery

Very happy. The materials they sell is well-made, high-quality so easy to understand and to do the work. Costumer services is top-notch, always ready to help in this busy time. Thanks.

I am using Nu-heat for my air source heat pump and underfloor heating system. They have been brilliant to work with and really flexible on timings. Would highly recomend

I was not sure exactly what I needed but the support person was great and sent me the links and a discount code.

Understood the problem very quickly, identified the part we needed and I received them the next day. Really couldn't have been better.

Fabulous products offering by let down by poor and inconsistent communication when things go wrong. I raised concerns two weeks ago, have had to chase to get any kind of information and when I have raised a complaint, there has been no follow up over a week later. I am only writing this review because noone has bothered to have the cortest to call me. They go at their own pace at Nu Heat...snails pace

excellent service. help always available on the phone to make sure your ordering exactly what you need. very prompt delivery.

Quick design for the system, easy to order and delivered on time

Great support

Brilliant customer service and comms - they’re always on it and nothing is ever a bother.

The company were able to order correct replacement from a photo and age of installation and it fitted.

I have an old Nu-Heat system (purchased in 1998), and needed to update the circuit board. I was pleasantly surprised when speaking to the technical rep that he could pull up my original specification from the QR ref. Discussing the system with knowledge he emailed me the technical spec I required to convert from the old circuit to the new one. Very impressed.

Nu heat also supply service parts to back up there products, unlike some other UFH companies..

Thank-you
Rich.

easy to find the right part which arrived early

Mu Heat have provided me with a competitive quote for my UFH and Heat pump and provided the design and installation information for my installer taking away any guess work or concerns he has, they also cover the government grant funding application through there MCS support scheme we takes away a lot of paper work and head scratching they have always answered my questions promptly and are available over the phone a great bonus