I’m on a GLP one and one of the dermatologist that I had seen recommended this or Mary Ruths liquid. I am on my third bottle of Nutrafol and there was not one but a difference in my hair shedding it’s... Toon meer
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Worst customer service to date. Made a mistake with my discount code so asked to cancel and reordered with the correct discount code. Instead they cancelled my order of the correct discount code and... Toon meer
I’m in the middle of my fourth month of Nutrifol Women. Close to a year ago my hairdresser left my hair dye in too long and within about 3 months I realized I had lost about half of my hair. Wheneve... Toon meer
So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within.
Contactgegevens
New York, Verenigde Staten
- www.nutrafol.com
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Caused hot flashes
I took the supplement for just about 6 weeks. It was suggested by my dermatologist for hair thinning. They must be doing a lot of marketing with dermatologists. But I stopped it because I started having hot flashes and I realized it was the supplement. I am in my late 40s but have not started menopause symptoms yet. My symptoms went away when I stopped taking it. I took the women’s balance formula which is suggested for my age. I can’t find anywhere to report these adverse side effects so I’m posting it here in case other women have similar symptoms. The whole Nutraceutical industry is a little scary since it’s unregulated. I’m surprised mainstream dermatologists are recommending it. I certainly don’t want to take something that is triggering early menopause. I’m finally throwing it out and thought I should leave a review as kind of a public service announcement. But this was about a year ago.

Antwoord van Nutrafol
Terrible Customer Service
The product works very well. I noticed hair growth in about four months. However, my last bottle I ordered direct from Nutrafol. The bottle was shattered. I was on hold with Nutrafol for three hours and receive a representative that could care less that my product was unusable and that I was on hold for over three hours. I would recommend paying extra and bottling from Ulta. Seems wasteful and expensive to use glass for the bottle instead of plastic.

Antwoord van Nutrafol
Not a significant improvement to justify the price
First of all, it’s unfair to not be able to leave reviews at Nutrafol’s actual website.
I have been taking Nutrafol for 6 months and stopped. In a few months I stayed committed and took them for a full year. What can I say - I think my hair looks slightly fuller at the roots, but it’s not an amazing, life-changing, miracle result I was hoping for. The vitamins are very expensive yet hair grows does take time, but for me - the price isn’t worth a little progress it made.

Antwoord van Nutrafol
So intent on their scam they lost a real customer
Was actually working for me, but they’re so scammy that you can’t edit your payment method on their website, so when mine stopped working there was no way for me to fix it and their only solution was to call me to update it on their end, which is so stupid I just cancelled instead.

Antwoord van Nutrafol
12 Months of Proper Use with Zero…
12 Months of Proper Use with Zero Results – A Total Failure
Rating: ⭐ / 5
I have been using Nutrafol consistently for a full year, and it has been a complete waste of time and money. I am writing this to warn others who might be in the same position.
My Experience & Routine:
I followed the instructions perfectly for 365 days. I didn't just take the four capsules; I took them consistently after a full meal and followed them with a spoonful of coconut oil to ensure maximum absorption of the fat-soluble ingredients. Despite this "gold standard" routine, I have seen zero improvement.
• Hair Quality: Even with a year of internal support, my hair continues to suffer from persistent split ends. I am not referring to old damage—the new growth coming out lacks structural integrity and begins splitting. It is weak and brittle.
• Nail Strength: My nails remain thin and "bendy," breaking and peeling exactly as they did two years ago. For a supplement that claims to support keratin, the fact that my nails are still soft and flexible after a year is proof the product isn't working.
No Medical Issues:
To be sure the issue wasn't my health, I had a full professional workup. My Iron, Ferritin, and Thyroid levels are all completely normal. My body has the healthy foundation needed for growth, but this supplement failed to provide the "boost" it promised.
The Verdict:
If you have healthy lab results and think this expensive supplement will fix your "bendy" nails or splitting hair, think again. I gave it a full year and optimized my absorption with healthy fats, and it still did absolutely nothing. It’s a huge disappointment.

Antwoord van Nutrafol
Inability to shop for anything without support
I saw a little to no hair growth results in 6 months.
But I have underlying conditions so I'm willing to believe it may have prevented additional hair loss.
I canceled my subscription because of the absolutely stupid way that they do business.
I was sent a free trial I was interested in more and it took 4 days just to get to the point where somebody could take my order because you can't just log in and order more of what you need.
You can't buy some of their other supplements because you want them you have to wait for them to prescribe them to you and then if you want more you have to call them to tell them you want more because you can't just log in and buy it.
You have to do with your customer support I don't have a full day to dedicate to ordering a supplement that I can buy at The Vitamin Store

Antwoord van Nutrafol
So I decided to start my journey with…
So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.
Annie was absolutely excellent. She was professional, knowledgeable, and so patient. She explained everything clearly and made me feel confident about getting started.
I’m really excited to begin this journey with this product!

Antwoord van Nutrafol
I used Nutrafol for years (at large…
I used Nutrafol for years (at large expense) and didn't receive any benefit. My hair kept falling out. It wasn't until I consulted a doctor that I received Minoxodil and gained in hair growth.

Antwoord van Nutrafol
Not A SERUM
This is being sold as a "serum".
This is not a serum. It is a very watery product that is not easy to apply. It drips into your eyes while applying to hairline.
So far I cant say if it works for increasing hair thickness or not, but since it is not easy to apply and represented as a serum, I am not expecting much.

Antwoord van Nutrafol
Huge hard plastic pills. Don't work
Huge hard plastic pills. I can't swallow but they will not refund my money of unopened bags

Antwoord van Nutrafol
This item doesn't work
This item doesn't work. Never had any new hair growth and it actually made my hair smell. Quit using product. Over priced as well for a product that doesn't work.

Antwoord van Nutrafol
I used Nutrafol for 2 years with no results
I used Nutrafol for 2 years, the Women's Formula for 1 year, and the Vegan Formula for 1 year. It made zero difference for my hair. I stuck with it this long because my dermatologist said it can take a long time but I give up. I'm giving it two stars because they have great customer service and provide a consult with a doctor and hair sample testing. All of that was interesting but none of it helped my hair loss.

Antwoord van Nutrafol
It’s a scam
It’s a scam. It’s that simple. Prey on people’s problems. Shame on the Better business Bureau to not shutting this down!

Antwoord van Nutrafol
Cancelation going wrong
Update 01/26/26
We received the reimbursement as agreed. Since this is not a product review I'll upgrade to 4* even though the customer experience was a bit confusing in the end. Unfortunately, I won't be able to use the product because of doctors orders. Should have consulted my GP beforehand.
Update 01/23/26
After contacting customer service again I received feedback that the email shipping notification was regarding the first order. 🤔 Supposedly not a second charge or shipment. I'll monitor if that's really the case and am waiting for the reimbursement to clear.
Just canceled subscription after first shipment arrived a few days ago. Ordered January 12 so next shipment is not even due yet. Got email confirmation that cancelation was okay and 50% of first charge will be reimbursed, but then a few minutes later I received another shipment confirmation email. Not happy with customer service right now. To be continued...

Antwoord van Nutrafol
I have used the capsules 2 in morning…
I have used the capsules 2 in morning and 2 at night for about 9 months and It looks like I lost more hair while I was taking it then before I started taking it

Antwoord van Nutrafol
Nutrafol is #1 for all the right reasons!
Nutrafol is by far my favorite product! I gladly accepted the opportunity to be on the Nutrafol nationally televised commercial due to the fact that Nutrafol WORKS! I am so incredibly proud to have long, thick, healthy hair and feel like myself again with respect to beautiful hair that evokes youthfulness. Nutrafol is AMAZING!!

Antwoord van Nutrafol
Continued to charge my card after…
Continued to charge my card after subscription cancellation. No agents are ever available.

Antwoord van Nutrafol
For my first order
For my first order, no arrangements have been made for returns on the extra supplements that don’t suit u. And I requested my arrangements for the return. No email so far.
Secondly, I have to pay the customs duty which is the UK for my second order which is about £80, and my order was struck at the local depot.
Totally unsatisfied and unhappy with the customer service.

Antwoord van Nutrafol
I spent years and thousands of dollars
I spent years and thousands of dollars. I saw absolutely no difference. My hair continued to fall out and get thinner every month. I also experienced the side effects that many users have mentioned. I feel ripped off.

Antwoord van Nutrafol
9 months of Nutrafol as a Male
I began experiencing hair thinning around 28 or 29. I don't believe I'm going to go completely bald, just have strings of hair at the top when this is all said and done. I used nutrafol for 9 months and took a video after every haircut monthly for all 9 months. I never once saw improvement. I gaslighted myself into thinking it would work as they said it can take up to 6 months. I forgot to cancel after no improvements over 6 months, and did the extra 3 just to be sure. Nothing. 35 now and losing hope, going to try a science backed approach with a finasteride/minoxidil spray. Wish me luck.

Antwoord van Nutrafol
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