Oakhill Vets Reviews 

I rang oakhill today about a swan that was stranded in my back garden A lovely lady Sam the receptionist said she was familiar with swans and she would come to my home and return it to Haslem park Sam came with 2 other ladies They captured ghe swan and returned it back to the place it belongs Wonderful ladies Oakhill should be proud of them ( They were very professional and clearly knew what they were doing ) I am so grateful x

While we were on a break in the Lake District, our dog Thea split a dew claw and needed veterinary attention. We phoned Oakhill Veterinary Group in Windermere that morning and were offered an appointment around 2pm.

We were absolutely amazed that they were then able to fit Thea in for sedation, remove the damaged dew claw and have her safely back with us by 6pm that same day. Being away from home, it was such a relief to have her seen so quickly and everything dealt with so efficiently.

The whole team were incredibly caring and professional, from reception through to the vets and nurses. A special thank you to Matthew for looking after Thea, and a huge shout-out to Sam, who went above and beyond by tracking down our insurance policy details herself and submitting the insurance claim while I was travelling home.

We honestly couldn’t have asked for better care for Thea. The speed, organisation and genuine kindness of the whole team were fantastic, especially when we were away from home.

Thank you to everyone at Oakhill Windermere for looking after our girl so brilliantly. We wouldn’t hesitate to recommend you! 🐾💞

My little dog literally skips through the door. The staff are friendly and helpful, very happy with the service we receive every visit.

we had to bring our dog in while on holiday as he had developed sickness and diarrhoea. we were so worried and all of the staff at Oakhill were amazing. We were given such clear instructions on how to proceed for him and the staff were all so lovely to him which made us feel so at ease. We were given amazing advice and our dog was not stressed or worried at all which is unusual for him. I would 100% recommend this practice if you live in the area and if you are visiting - it’s nice to know where we can go when we return

Whilst on holiday over the Easter break, our dog Milo developed Bloat. We called Oakhill Vets as they were listed as 24 hour emergency care and this was around 8.30pm. They asked us to bring him down straight away which we did. He was seen immediately and all of the staff were amazing. He needed an emergency op to untwist his stomach and he also had to have his spleen removed. The vets kept us up to date with phone calls into the early hours of the morning. The following day Milo had some internal bleeding and again was in a very serious condition & desperately needed a bloody transfusion. The Practise Manager brought in her own dog to donate blood that was then given to Milo. We were able to come in to visit Milo out of hours and sit with him for a while whilst he was having his transfusion. It was very touch and go at various points and a truly scary few days & Oakhill Vets went above and beyond to save his life and for that we will be forever grateful. We are back home now and Milo is doing really well, back to his normal happy self. Would highly recommend Oakhill as a vets and cannot thank them enough for all they did for Milo!

Our daughters dog was injured while staying with us, we got an appointment to see the vet Kathryn at Ambleside on the same day, she was brilliant, very thorough and reassuring, meds prescribed and a follow up appt plus some physiotherapy with Leanne at the Arc Windermere branch, the whole experience was extremely professional, reassuring and all staff members were lovely. Really impressed with this Practice.

This hospital needs to modernise its procedures. All members of the team, including RVNs, VCAs, and reception staff, should be fully aware of the legal requirements governing veterinary practice. Compliance with GDPR and RCVS guidelines is essential to operate legally and uphold professional standards. AVOID, go to Gillivers Vets.

I recently lost my dog Monica and all at Oakhill were amazing, so understanding and thoughtful. Special thanks to Jade and Lizzy who helped me when I was very upset. Two little angels.

i visited Oakhill vet's today with Paige for her booster the kind friendly welcome i received was excellent from reception to seeing Claire the vet i would highly recommend this practice JR in Windermere

1st class service throughout. My pony Ruben was referred to oakhill for treatment on his eye for posterior uveitis and needed to stay in after the treatment for a few days for monitoring. Ruben doing fantastic after his treatment. Oakhill vets including Leoni and the vet nurses were absolutely fantastic. Caring, empathetic, great communication and updates from Leoni throughout, and I honestly felt like they looked after Ruben the same as if he were their own pony. Thankyou for everything you've done. Much appreciated by me and of course Ruben xx

Initially they were brilliant. However my elderly cat became unwell on well over the weekend. I phoned for advice, the receptionist at the Lytham Rd branch was vague, and said she would ask the vet. Bearing in mind the weeks previous we had spent a fortune!

I went there an hour later due to my cat deteriorating, she said she had only just sent it to the vet. She couldn’t possibly get off her chair and walk behind the counter to ask!!
I then managed to get medication from the pharmacy, cat still no better. Phoned once again, still wasn’t prepared to see her nor give any advice.

Took her to another vet, then I get a phone call from Oakhill asking if it’s ok to send the history over, I explained the issue to be told ‘I could’ve got her in’ Mmmm but you didn’t want to know this morning!!!

All about money rather than caring for animals!

Staff are wonderful. Efficient and caring. There are separate areas for dogs and cats and a comfortable waiting area.

Our dog needed to see a vet as an emergency and we were on holiday. We rang our vet who advised to Google the nearest vet and we rang them. They asked us to go immediately and we did. We were welcomed by the staff, who were expecting us. Very quickly a lovely female vet (sorry, I didn’t catch her name), came out to us and took a brief history. She explained what she would do in clear terms. Fortunately the treatment required worked. We couldn’t recommend them highly enough.

Had to have my 17y cat put to sleep today. Obviously a very distressing experience. The staff at Oakhill Kirkham were brilliant. So gentle and caring, I couldn't have wished for better service and support.
My Keeta has now gone to a better place, but the care and gentleness she received was amazing
Thank you all at Oakhill, you made the best of an event I've been dreading and putting off hoping for a miracle

Been with Oakhill Vets since around 1999, lovely black domestic short haired cat, alas she is no longer with us, but we got a very special Pandemic Pug in 2020 and how fortunate we are to have Oakhill Vets care for her, a fantastic veterinary practice. And we have great insurance cover with Animal Friends. Both highly recommended.

While away on holiday in Bowness and needing a local vet , I called Oakhill on lake road at 9am and got an appointment for 10.10am the same day .
Amazing service from the receptionists and Alex the vet went above and beyond to put my mind as ease by explaining my dogs condition and the process needed .
Thanks so much x

Amazing vets. I would highly recommend very good customer service. They only charge what they need to charge not ripping you off. Great with all my pets. Kirkham branch.

Just simply amazing - would give 10 starts if I could.
From the amazing facility, professional and friendly reception staff, through to the amazing, caring and knowledgeable Vets available I cannot recommend Oakhill Vets enough. Post op after care was top class, telephone calls to make sure my dog was doing well after his castration then in a time of a medical emergency, he was in, investigated and operated on within hours and I can not thank you all and recommend you enough..... You Guys Rock!

Staff are kind and knowledgeable. Have been using the Preston branch for some time now and very happy with the care received for my pets.

Visited the Goosnargh practice just before christmas to see Reptile vet Andrew as i was concerned about my bearded dragon. All the nurses,receptionists were so kind,helpful. Could not have had better treatment. On arrival a lovely nurse placed Spike into a viv to warm up as he was cold,i spoke to Andrew who took his time to ask me questions and listen to me. Andrew was very knowledgeable . When we were ready to leave,one of the nurses put some hot hands into Spike's carry case so he did'nt get cold on the way home,they also spent quite a bit of time phoning around for a taxi for me. A brilliant vets,lovely staff,a dedicated team that genuinely cares for their animals. Would not go anywhere else.