oceanparking.co.uk Reviews 

10 minutes late out of the carpark and was fined £100. Appealed it and adjudicator ruled in their favour surprise surprise. I was parked in the actual carpark for 2 hours but traffic didn't allow me to leave in time and somehow that's my fault!! Go figure. Absolutely corrupt and immoral. The adjudicator didn't even want to listen to my side which leaves you with suspicions that they're also profiting. These free money making scams need to stop and the companys fined heavily. It's extremely unethical and as I say it's a licence to print free money for doing literally nothing. Disgusting practice.

Careless company. Parked on Boxing Day and got fined £60. I explained it in appear said there’s no clear sign said bank holiday is payable. That’s why I thought it’s free. But they didn’t care at all. Just simply rejected and ask me to pay.

Charged me a parking notice for parking my van and charging up at Christmas. Reasonably predatory not to exempt the ev charger. Sort of parasitic

No clear signage or barriers to the car park to suggest there's charge to your stay at this what appears to be a McDonald's car park. McDonald's couldn't be less bothered about making it clear it's not a free car park, so must be getting a % of the fines. Wouldn't go to Walsall again!!!

Absolutely crimes these ticket for parking when proof pictures show vehicle moving as u can see indicator on should be shut dawn and made to pay everyone back

Scum of the earth! Soulless scum robbing the poor to pay the rich and line their fat cat pockets. Yet more proof of our flawed system where you can be fined £100 for using a food facility onsite and being there for over 20 minutes! How is 20 minutes acceptable to buy and eat food?? Wish I could give minus 5 stars!!!!

Just so surprised that stores like M&S and The Range allow these sharks to operate. Parked with a blue badge for 19 minutes - fined £100 - pouring with rain and pitch black meant ineffective signs weren’t visible. Sharks! Bunch of sharks!!!

Absolute scammers!! Tried to fine me £100 for a parking ticket saying ive not paid - Sent them the evidence I did pay (Bank statement with the date and amount to their trading as company name) - theyve rejected my appeal. Even with evidence that i'd obviousy paid before leaving - ABSOLUTE IDOTS!!! Not getting a penny out of me when i already paid. Stupid people.

Shopped in Marks and Spencer spent £25 was given a 2 hour free parking entitlement from the Store. Entered at 3.15pm left at 4.15pm. A few days later received a £100 Charge. Its quite obvious,this company doesn't benefit the local community just profits from it. Its not even a local company its based in Chester. I didn't bother to appeal despite the evidence because from people's experience the appeals process seems to favour Ocean Parking. This company needs to be forced out by pressure from local Government. They are just a scam operator.

0 Stars.
Rogue company that routinely manipulate and doctoring photographic "evidence".
Manipulating photos is against 7.4 of the IPC Code of Practice, that they are members of. But this is what this company do for a living.
Not the brightest people mind - the photo evidence they used was a white plate as a rear UK plate, and darkened the surroundings of a daytime photo of the front plate to claim it was a rear plate in the dark!
Apparently that is not manipulating evidence!

Ocean Parking operates on a model designed to maximize profit through penalty charges, not efficient parking management. The signage at their sites is often confusing, inadequate, or strategically placed to be missed, setting a trap for unsuspecting motorists.
I was hit with an egregious charge based on a perceived minor infraction that was completely out of proportion with the supposed 'offence.' Their charges are inflated, exploitative, and feel more like an attempt at daylight robbery than a legitimate fee. They appear to deliberately look for any minute reason—real or imagined—to slap a punitive charge on your windscreen or send a nasty letter demanding money. Be prepared: Ocean Parking will try to fleece you.
Not a good look for the prestigious retailers who operate on their sites such as M&S, Boots, The Range etc

There are people on this earth that would care nothing to inflict pain on others because of money and profit.This company is example.

On the 28/10/2025 i took my kids to hobby craft in stockport to get items to make poppies as part of school project.I paid for 1hr parking using my Ringo app and little one needed the toilet so rushed in.Unknowningly,the app had selected the wrong which was stockport town centre.There are a few parking sites registered on my account on the app and Peel centre was one of them as i frequently shop here but on this day,i selected stockport town centre instead of peel and paid by card.
Almost three weeks after this incident,the company sent me a parking charge of £60 to pay.I quickly appealed this thinking it was an error with proof of text message indicating i had paid for parking.This company was quick to send an outcome of the appeal rejecting my appeal on the basis that i had paid for parking but at the wrong location.They blocked me from appealing their decision and highlighted that if i go ahead to challenge their decision with the independent body that oversees cases of this nature,i will be liable to pay £120 penalty if i don't win this case.
I don't trust these independent dispute resolution companies.
It's obvious i made an honest mistake because my little one needed the toilet and i was in a haste.Besides,i have always paid for my parking and on this occasion,ocean parking took out money from my bank account for the parking session.

Lied about duration of parking. Car was used to drop son off at work and then pick him up after shift was done. They have lied and said that the car was there for the entire duration. Scam artists

As all the other reviews say, first class scammers, had a medical emergency, stayed over 2hrs, they dont care as long as the money comes in...hope they go bankrupt

First of all there should be an option for zero stars.
1 star is to high. This rogue outfit are no different from all the other cowboy parking companies. Im not going to waste my time sharing my experience. The only advice I can give to other people who have been scammed by these rogues is do not pay their invoices disguised a 'parking charge notice' Simply ignore them like I have and the uneforcable invoice harrasment letters will eventually stop. Ive had countless 'final' warnings' before court procedings that never proceeded.

Disgusting as machine takes duplicate payment. I complained to be told user error!!!
AVOID THIS COMPANY AND CAR PARKS

Lack of understanding for leaving car park 17 minutes late, despite informing them of having a child with a disability and needing to make an urgent medical telephone call - hope you are proud of yourself for lack of understanding, will now be escalated as a disability discrimination

Awful company, unclear signs and fines 10min ANPR camera system for mcdonalds. Another example of greedy crooked parking companies. This one might be the worst yet

Isn't it telling that they haven't got a single good review.

In one of their ANPR operated car parks on the day we entered our registration into the machine, it told us a price to pay, we paid it by NFC and got confirmation of payment. Then their machine must have had a glitch as a Teamviewer session came on the screen (remote control software used by T support teams) but we thought nothing of it as we had confirmation of payment and no tickets are required anyway as it is ANPR operated.

Back from holiday we received a PCN and even after showing them proof of payment they refuse to cancel the PCN because their system doesn't show it correctly. Have they learnt nothing from other IT scandals that show IT does go wrong?

Heartless organisation, will see them in court.

I think you should allow for no star, because this company is the worst I ever had the misfortune of dealing with. I sent a letter to appeal the Parking Charge (£ 100) stating that at the time of the alleged contravention, I had parked in a disabled bay and clearly displayed a valid Blue Badge, there was no clear signage stating that disabled people had to pay, had there been appropriate signage stating that payment was required even for Blue Badge holders, I would have complied. There was no intention to avoid payment, and the failure to do so was due solely to a genuine misunderstanding based on unclear or insufficient signage.