The opportunity to work with a vast demographic of different types of cuisine, meeting new people, new cultures, the efficiency with Ocus. I love it! If anything, please bring back the option to... Toon meer

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Lees wat reviewers zeggen
They are so complicated? Make it harder for photographers who working for them. They made from as call centre, when we have to organise everything, they cut money, all the systems is insane and every... Toon meer
Ocus' systems are improving. However, communication is still a problem. There are too many situations where I find myself in a gray area, and I have no options. I had to cancel a shoot because they we... Toon meer
J'ai connu OuiFlash qui était l'ancien nom d'Ocus, avec des bureaux et des êtes humains... Ce n'est pas le cas aujourd'hui, il y a un support exporté à Madagascar ( optimisation des coûts) Il y a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In addition to the opportunity for technology to shape an ecosystem for creatives, we recognized that brands and businesses were lacking an efficient method to create, manage and optimize impactful visuals at speed and scale. Piecing together this opportunity and market gap, we created OCUS. Our purpose, which remains core to our mission today, is to drive online performance for businesses through always-on performing images, while creating the largest thriving ecosystem for creative workers.
Contactgegevens
Frankrijk
- support@ocus.com
- www.ocus.com
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They going down and become greedy with complicated system.
The company changed in really bad way. Very hard to get cancellation fees declined so may proof. If client called me I spoke with them. Phone call not enough. They cut money. So they expecting to travel for £27 job where we have to take a selfie how embarrassing. The changed system and what take more from our time. So many necessary clicks. They cut money.if w travel and client cancelled we most of the time don't get cancellation fees. So many errors on their side. Used was min job 45 now 26-28£

Antwoord van OCUS

Antwoord van OCUS
Si eres fotógraf@ y te gusta tu…
Si eres fotógraf@ y te gusta tu profesión no eligas a esta la peor empresa del mundo para colaborar, igual dejas el sector o contraes TEPT

Antwoord van OCUS

Antwoord van OCUS
Remerciements sincères pour un service client exceptionnel chez Ocus
Mon expérience dans le travail numérique s’étend sur plus de dix ans, au cours desquels j’ai beaucoup appris. J’ai acquis une connaissance approfondie des services bancaires en ligne tels que PayPal et Payoneer, tout en affrontant plusieurs difficultés liées aux transferts. Ces défis m’ont permis de mieux comprendre comment relier les banques locales aux institutions internationales.
J’ai également collaboré avec diverses plateformes de gains en ligne, ce qui m’a permis d’identifier les meilleures options, que ce soit grâce à mes propres expériences ou à celles de mes collègues.
Aujourd’hui, je continue à découvrir davantage sur Ocus. Je tiens à souligner que le service client m’a énormément aidé à surmonter plusieurs difficultés, notamment celles concernant la facturation, souvent complexes à gérer.
Je me souviens d’un jour où j’ai reçu un appel du numéro +442035146042 Cette appel provenait apparemment du Royaume-Uni, d'après l'indicatif téléphonique affiché . C’était un homme qui parlait arabe et m’a demandé si j’avais des questions sur Ocus. Il m’a expliqué qu’il était là pour m’aider. Cet appel m’a profondément marqué, car il a permis de résoudre plusieurs problèmes que je rencontrais à ce moment-là.
Je tiens sincèrement à exprimer ma gratitude à cette personne ainsi qu’à toute l’équipe Ocus pour leur professionnalisme, leur soutien et leur humanité. Vous êtes une excellente équipe que j’apprécie beaucoup.

Antwoord van OCUS
Andava bene conm la vecchia…
Andava bene conm la vecchia paittaforma, con la nuova non si capiscono molte cose e non riesco a comunicare con l'assistenza, anche se ci sono anche delle urgenze. Peccato che funzionava tutto fino a pochi giorni fa.
Cosa devo fare per parlare con voi?
Love the flexibility of the gigs, but I need more of them
It's a mix for me! I really love the fast-paced process. It's a challenge to flip that many photos in 12-hour time period. I wish I could have shoots every day, that is how much I enjoy them. I'm a single parent, so I can set my own schedule (I don't like your new way of filling in my calendar -- single parents can't do that!). I use a 5-hour window during the day, then edit at night when the kids go to bed. It seriously works for me. It's butter! The bad part is I've only had two shoots and nothing new pops into my area. I've applied for realtor photos and product photos to increase my gigs, but I'm forever in the evaluation stage. I want more gigs. I don't mind the low pay because of the flexibility these shoots offer, but I really want more gigs. I have applied for at least 5-6 jobs where the business owners never called me back, and I lost the gigs. I want more gigs!

Antwoord van OCUS
Hello
Hello, working for many years almost 800 assignments. I love food photography 📸 and Ocus atlist keep me busy sometimes.
Thanks
Vasko

Antwoord van OCUS
Il sistema Ocus
Ocus è un ottimo sistema per mettere in contatto fotografi e ristoratori. Ho riscontrato più volte che la richiesta di scatti non viene dal cliente ma dal referente dell'app di delivery (Glovo o Just Eat nel mio caso) che spesso non sa nemmeno da cosa è composto il menu del ristorante. Servirebbe un confronto più specifico tra referente e ristoratore prima di richiedere il numero di scatti necessari.

Antwoord van OCUS
Easy process and great support
Ocus made the entire process simple and stress-free. Communication was clear, turnaround time was fast, and the platform was very easy to use. Overall, a smooth and professional experience.

Antwoord van OCUS
If I could make it a minus one I would
If I could make it a minus one I would. I have done 18 Photo Shoot for OCUS in July and I have yet to be paid one single dime. I tried to communicate with this company, but it’s almost impossible. Their support group is less than nothing. Then dealing with Payoneer has been another nightmare. I don’t know what to do to get to have someone actually communicate with me. I am so frustrated. I can’t even stand it!

Antwoord van OCUS
Il regno dei BOT
Sono un creatore di immagini, purtroppo si discute da mattina a sera con i BOT. Le soluzioni ai problemi sembrano non arrivare mai, è difficile poter scrivere con qualcuno in grado di risolvere anche problemi apparentemente semplici, in breve tempo, si passano giorni o settimane a chiedere sempre le stesse cose. Si seguono le loro regole, le loro richieste le loro modalità di pagamento, ma se c'è un inghippo vanno nel pallone e nel frattempo essere pagati diventa impossibile. E' frustrante e poco professionale. Per quanto riguarda gli incarichi, sicuramente c'è modo di crescere. I clienti sono poco informati sul servizio fotografico che andremo a fare, c'è una votazione per ogni servizio fotografico che per me non considera tutte le situazioni, come numero di foto , tipo di cibo, cliente, location, che se non ti mette nelle condizioni di fare un eccellente lavoro, puoi fare quel che vuoi, ma uscirà qualcosa di poco gradevole e dalla parvenza approssimativa, anche se luce e immagini sono corrette.

Antwoord van OCUS
In decadenza
Non ci sono servizi su Milano e hinterland. L'assistenza è ormai inesistente, la chat è completamente inutile! non mi ha risposto nessuno, inorridisco a pensare di avere bisogno nel momento dello shooting. Ho compilato tre volte il modulo senza avere un riscontro! Ormai lavorare con ocus è un terno al lotto. Non rimborsano ne i km, ne gli spostamenti del cliente il giorno prima. Ma se io opziono un giorno lavorativo e il cliente annulla, non ho un danno, o comunque un mancato guadagno?

Antwoord van OCUS

Antwoord van OCUS

Antwoord van OCUS
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