Oldorchardnissan Reviews 

Worst experience of my life!!!
Started out trying to get my 18-yr old daughter a newer car, we live in Michigan.
Finally found the needle in the haystack, the perfect car, every option she wanted at a good price. but it was in Skokie Illinois (old Orchard Nissan).
We proceeded to our credit union, and she was pre-approved at 4.5% interest for the car,
I proceeded to stay in contact with Old Orchard, I explained everything to Paul (salesman), from her credit union approval all the way thru Mi tax and Mi title, they assured me everything was covered, no problem. Car will be warmed up upon our arrival 9am.
we headed to Ill in a snowstorm all 5-hr. white knuckle drive,
we arrived guess what no Paul, no warmed-up car, they had to go find it, finally car shows up to lot, yup everything she wanted, I proceeded to talk with the new salesman Giddian which was really nice, polite and totally understood my Delima thru the hour I was there.
Manager Casper (like the ghost) came to me and said we cannot sell you the car unless I financed thru them, I politely said no here is the whole conversation thru messages back and forth thru myself and Paul.
Well after waiting for about 30 min Casper and Eric Villanueva (General Manager) said to me and my 18-yr old daughter it is time to part ways and LEAVE!!!
I about lost it and offered to pay in cash, credit card .... ETC, they said no leave.
They Kicked us out, unbelievable

Worst experience of my life buying a car!!!

I bought a Nissan Kicks from this dealership a year ago and left feeling like I’d been taken advantage of. At the time of purchase, I was not clearly told that I was being charged thousands of dollars for things like “antimicrobial protection,” and other vague “services.”

Only after I got home and had time to read through the documents did I realize I’d paid $2,000–$3,000 more for things that were never explained to me.
The experience left a bad taste. I wish they had been more transparent, or at least respectful enough to go over each charge before asking for a signature.
If you’re shopping here, read everything carefully and check for extra charges which you may not need or at least need to understand what are you paying for.
I won’t be recommending this place.

Do not go there!
Today i was trying to buy a car and they invented $1900.00 used car inspection!
So there was price of the car+"Used Car Inspection"+ Tax and Doc fee.
I hope they go out of the business. Worst dealer I ever been to!
If I could give this place zero stars that would be more fitting. This place is filled with crooks. I'll personally be contacting the IL attorney general this week

Jon did a great job , explained everything and was very patient throughout the process. We appreciate you. Thank you !