Omni Capital Retail Finance Reviews 

673
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can't fault customer services. When I was having difficulty with my e mails not arriving with relevant information I had cause to ring them several times. They went above and beyond on every occasio... Toon meer

Beoordeeld met 4 van de 5 sterren

The process was so easy to apply for. I double checked the application which had two different home address. I made a call which was answered within minutes, explained the problem the correction was... Toon meer

Beoordeeld met 5 van de 5 sterren

Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

*Outstanding Service from CERYS – Omni Capital* I received exceptional service from Cerys in Customer Service at Omni Capital. She was highly professional, knowledgeable, and extremely help... Toon meer

4,2

Goed

TrustScore 4 uit 5

673 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(673)

94 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Check if your finance is protected, should the company go into liquidation

Took finance out with Omni Capital via Sk:n clinics. Wasn't made clear to me that this credit was NOT protected by Section 75 of the Consumer Credit Act should Sk:N go into liquidation.

Lost approximately £800. Use a credit card instead if you can.

Omni Capital - offered no support and I lost both the treatments I paid for and consequently my money too.

19 september 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry to hear that you’ve been impacted by the collapse of the SK:N Group.

We can see that you previously contacted us directly and we have explained the current situation with your loan account.

We have offered support to our customers by referring them to the receiver in charge of the administration to assist with recording any claims for reimbursement.

Beoordeeld met 5 van de 5 sterren

Amazing experience

I just want to say a huge thank you to Omni Capital Finance for the incredible support they gave me during a really difficult time. I was unable to work due to struggles with my mental health and found myself in a position where I couldn’t keep up with my loan repayments. When I reached out to explain, I was met with such kindness and understanding.
Every person I spoke to was so lovely, empathetic, and non-judgmental — it made a stressful situation feel a lot more manageable. I’m sorry I can’t remember all of their names, but I do want to give a special mention to Rianne, the last person I spoke with. She was so efficient, patient, and genuinely kind.
It’s rare to come across a finance company that treats people like people, especially during tough times, and I’m truly grateful for the support I received. Thank you again to the team at Omni Capital.

28 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SHOCKING COMPANY!!!

Terrible company...I havnt had any correspondence since I took the loan agreement in 2022...ive tried many times to contact them through all of their telephone numbers but no one answers often waiting on hold for over 20 mins...ive sent several emails regarding my account no one returns emails either..I have had no contact with them in years...so I've cancelled my DD..so they are forced to ring me...just shocking!!..Will never use them again..such a lack of support..communication and information..zero help with your own account..cant even access online as it doesn't recognise my reference number!!!..just nothing!!!!

22 april 2025
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry that you’ve experienced difficulties in contacting us.

A member of our team will be reaching out to you today to help you.

Beoordeeld met 1 van de 5 sterren

Useless communication

Useless communication, very eager to get off the chat with me. without answering my questions when I'm needing assistance. then cancel straight away with no response. take your buisness elsewhere these people don't seem to have time for there potential customers

18 april 2025
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry that you didn’t get the answers you needed when contacting us.

If you still require assistance, please email our team at customerenquiries@ocrf.co.uk and we will be happy to help.

Beoordeeld met 5 van de 5 sterren

Great experience with Safi

I had a great experience with Safi khayer. He was very knowledgable and made me feel very comfortable. Very very pleased with my experience and I am excited to start my journey!

16 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thankyou for trusting in me,I have…

Thankyou for trusting in me,I have brought something that will be with me forever as a 44th birthday present so Thankyou couldn’t have done it without you. Liam payments from me won’t be missed because I will use you again 100% to buy more gold for my children

16 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Phoned Omni Capital Finance today with…

Phoned Omni Capital Finance today with a few queries.
A Lovely Lady Rhian answered all my questions,so polite.A Credit to your Company to have such a charming person.Thankyou from me to her.

15 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple and quick

Simple and quick.
Was amazed at the speed my application was accepted.
Would definitely recommend this company …

10 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A short trip from serious to pleasurable!

As regulated and serious as arranging a loan has to be Omni have made it easy and light going via their online form. Once I realised each section could be clicked through once I'd found the acceptance tick box it was simple to do and quick. Borrowing money can be worrying but can also be pleasurable as Omni have shown here. Thanks

19 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Everyone I spoke to was very polite and inormative and if they didn't know the answer or were unsure they sought advice from management which I felt was reassuring. Nothing was too much trouble for the company and their communication skills were excellent as well as knowing that everything was recorded which gave me a sense of relief. I have high praise for all the staff i have been in contact with they have been amazing and a credit to the company I would definitely contact them again if in the future I required a loan thanks omni

18 maart 2025
Review zonder uitnodiging

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