This is an unsolicited review because I want to praise the service I received from Online for Equine. I got a good price for the fly mask I ordered, but I didn’t receive an email to say it had been d... Toon meer
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Lees wat reviewers zeggen
An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Toon meer
Received my first order today and there was an item missing. I contacted them and spoke to a lovely lady who got this sorted within 15 minutes and my item is arriving tomorrow. I have to say that your... Toon meer
Very unsatisfied, we payed loads extra to have our package delivered next day, it’s now been a week and I haven’t even heard back from customer service, I do not recommend this brand.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Contactgegevens
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Verenigd Koninkrijk
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
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Heeft 87% van zijn negatieve reviews beantwoord
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Just bought my new boots love them
Just bought my new boots love them, wore them today and considering they are brand new leather, I am very impressed at how comfortable they are. Good fit fantastic price whats not to love

Antwoord van Online for Equine

Antwoord van Online for Equine
Recommend this company
Lovely company. Reasonable priced. speedy deliveries and very helpful staff. All From ordering to queries that were handle afterwards.

Antwoord van Online for Equine
Excellent service
Excellent service. The boots were a size small but that is what I ordered. When a return and reissue was requested this was done without hesitation and great service. Would recommend this company.

Antwoord van Online for Equine
BUYER BEWARE
BUYER BEWARE
10 working days after order was placed (17 days with weekends and BH's) and my order still hasn't left the "external warehouse", order daid 3-4 days to dispatch. Money was taken from my account at time of order without them even having the item available to dispatch. Email correspondance was extremely poor so phoned them. Were "investigating" where item was and could not confirm a dispatch time so refund requested. To their credit my order was refunded immediately but this does not make up for the misleading dispatch times and poor customer service.

Antwoord van Online for Equine
Brilliant service
Brilliant service. Good choice of riding hats. Ordered one day, informed the next day that they were on their way. Kept in touch by delivery people and came the following day. Excellent packing, no damage and what is more important….. no hassle for me! Thank you Online for Equine, I will be using you again!! 🌟 🌟🌟

Antwoord van Online for Equine
Fabulous service
Fabulous service, quick postage and quality goods. What more can I say!

Antwoord van Online for Equine
Excellent products
Excellent products. I recently bought a body protector. Prices from this company were the best around. Very quick delivery too. Will purchase from here again.

Antwoord van Online for Equine
Poor
Poor. Ordered on Tuesday, it's Saturday and haven't even had a dispatch email. Paid £6 for next day delivery. It's now bank holiday and phone lines are closed until Tuesday

Antwoord van Online for Equine
Online for Equine are great.
I use Online for Equine a lot - their prices are good and their dispatch is always so efficient and speedy. I definitely recommend them.
Poor service, long delays
Having bought I waited for over a week plus for delivery!! Then returned the goods and refund was by E cheque which is taking weeks to be processed!! Clearly just a platform for other retailers sell their goods and despite a good concept it's a very very poor execution. Certainly will not bother again!!

Antwoord van Online for Equine
After purchasing a pair of Wellington…
After purchasing a pair of Wellington boots, which after a period of time became faulty, the after sales experience cannot be faulted, we had a very prompt reply on our query which was resolved to our satisfaction.
Really quick and helpful customer service…
Really quick and helpful customer service! I had a problem with an item in my order and it was resolved within 24 hours of me emailing for help. Emily was very quick to reply and sorted out my issue quickly and effectively. Will definitely be using this company again!
Great web site and excellent collection…
Great web site and excellent collection of equine equipment. Quick to respond and good communication.

Antwoord van Online for Equine
Excellent experience
Excellent experience, high quality items, fast delivery and easy to use website highly recommended

Antwoord van Online for Equine
Why didn't I buy fleece lined riding…
Why didn't I buy fleece lined riding tights before? So warm and comfy. Happy with service and quick delivery.

Antwoord van Online for Equine
Shires Moretta Gianna Children's Riding Boots
Excellent experience when I bought a pair of Shires Moretta Gianna Children's Riding Boots. They were available for collection almost immediately and Lesley was really helpful when I got lost on the way!
Boots are excellent, really good quality and fit for my short legs. They look really smart. Price was great.
Thoroughly recommend the product and Online for Equine.

Antwoord van Online for Equine
Hghly Recommended
This is a company that I have no hesitation in recommending. Very easy to place an order and really prompt dispatch.
Any problems swiftly answered with courtesy and helpfulness.
First class products at very good prices. Try them and see for yourself.

Antwoord van Online for Equine
Good product
Good product, good value, efficiently delivered.

Antwoord van Online for Equine
Excellent all round
Item was in stock for immediate dispatch unlike many others. Also well discounted. Goods arrived very quickly and exactly as described. Will definitely use them again.

Antwoord van Online for Equine
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