Online Metals Reviews 

The order came in quickly and well packaged.

I like and Respect that I always get exactly what I pay for.
My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality supplies within a hundred miles. Online metals is my go to for aircraft grade aluminum alloys and any brass stock needs.

I picked up my order. The warehouse wasn't well marked where to pick up and the 2 employees who greeted me didn't seem to understand any sort of system for an online order pickup. I didn't need to sign anything, or verify proof that I had purchased. Seems like they need a system to follow for online order pickups. Honestly, if I told them I was there to pick up all the online orders and looked at the metal and told them halfway what kind of product it was they would have let me take it. Besides that, product is what I ordered and received.

The cardboard pakaging was excellent. However, Last time I ordered aluminum it was coated with a plastic film on both sides to keep from scratching.

This time NO film. Please resume the protective film.

The custom cutting size is accurate enough for my use. The delivery is prompt.

Easy to order and my order was delivered in a timely manner.

Somebody in Seattle was able to bypass the website's shipping default so I could pick it up same day at Portland Will Call.

First time ordering on line - was pretty easy to navigate
the web site. will be back when another reason comes my way.

I needed more material and wanted to pick it up at will call. I used the chat to get help for my purchase. She was able to place the order for me and I was able to pick up the material at will call in one day.

Wrong Size could not use the materials

We don't purchase from Online metals very often
but the speed at which the order was processed and
shipped was great

The speed at which the order was received

LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART.
SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSERT ON THE INSIDE CORNERS FOR PACKAGING THAT MAY NEED IT. ALTHOUGH THE DOUBLE WALLED CARDBOARD CARTON WAS USED, IT JUST DIDN'T HOLD UP IN THIS INSTANCE.
+++GOOD JOB ON THE CUT SIZE.+++

delivery time was fast, quality was superb

Thank you so much for immediately reshipping my order! I was so disappointed when the shipping tube was delivered, damaged and empty. You guys responded immediately when I contacted you and reshipped after getting the pictures. Thank You!

Great company to do business with. Needed a follow-up order to correct a mistake I made, and they got it out to me within two days! Great service. I know where to return when I “mill” something again.

Thanks,
Mr. George Martin

Products and service are really good and they get it to you quickly.

online metals makes ease of ordering online seamless

I ordered some aluminum sheet at 10 pm in the evening. I received an email at 3 am the next morning informing me the order was complete. I picked it up the next day. It took about 5 minutes to get the order. Outstanding job, Online Metals!