Onlymaker Reviews 1.301

Ware / Schuhe zu groß, zurückgesendet an die Münchener Logistikadresse (AnFeng) und nie wieder was gehört, keine Rückerstattung erhalten - Betrug !

Wonderful shopping experience! Bought boots in two sizes and was able to exchange the size that was too small for the other size without issue!

The shoe selection is totally Popping… all available sizes all the way up to 15. But unfortunately I needed to do return because the shoes I pick wasn’t going to be here in time. I sent a email explaining and quick response and helped me with my refund was amazing get customer service

Notably, because of the distance, shipping can take a little while. However, once your items arrive, you will not be disappointed! I wear a size 14, and the shoes are incredibly well-made and sturdy. I’ve ordered two pairs so far, along with some sunglasses as an accessory, and I’m so happy I gave them a chance. I’ve officially found my new go-to source!

An AWESOME brand of shoes. Their heels are so comfortable I literally often sleep while wearing them, not joking! I just got me a couple pairs of pumps and another couple pair of thigh high boots because I can't have enough of them - eleven pairs now, and there will be more! They are so comfortable that a full night clubbing on the highest heels won't give me as much pain as other famous brands (and when you go for the lace-ups you can totally forget about pain). The 10cm stilettos are so comfortable that they feel like flats with added height, thanks to the very strong sole inner reinforcement. 11/10 will buy again and again and again.

Not only are the shoes great but the customer service is also amazing. Would highly recommend.

A eviter, service client catastrophique. Je n’ai jamais été livré, leur prestataire de transport est également catastrophique, les deux se rejettent la balle depuis des mois.

After placing my order, I realized that it would not arrive in time. I requested a refund and within a few hours received confirmation that my order was canceled and refund initiated. Thanks so much and I will definitely order again.

Great communication in customer service.

Nothing went wrong, had an order placed, realized I didn’t need it anymore and it was promptly cancelled

I had a problem with the size of the shoes I ordered and they help me to get the correct one. Attention and quick customer service.

Their customer service has always been prompt and quick to solve problems. Along with a great product, this makes them my go to place for shoes.

I had a great experience with the customer service at Onlymaker. I was very pleased. I will be making another order soon.

I spend a lot of money on stiletto heels Becky girl looks SO good in them and Onlymaker has all the styles she loves including stiletto boots. In addition, the support staff have always answered my questions and have even helped me when I typed the wrong address once! Love the site, love the prices, love how every pair looks so good! I also live how sale or not, they always have the size and colors of shoe I am looking for.

The site was easy to navigate through. The service was swift and to the point. When l had a concern and reached out, the response was prompt.

I bought two pairs of shoes to test out for my wedding. One pair was perfect, comfortable, and well made. The other seemed the same but wasn’t the right fit for my style so I chose to return it. Staff was responsive and helpful and I’m pleased with the ordering and returning process. They even allowed me to return them very late with proof they were never worn. The only reason I’m giving four stars is because I had to pay for the return plus I didn’t get a full refund. So I paid 64.99 for the shoe, never wore them, paid 13.75 for the return with no label provided and then was only refunded 51.99 - so I paid a lot of money just to try on this shoe and then return it. Just a heads up!

Quick customer service and gave me a refund super fast after I changed my mind on styles. Prices are in USD but still well priced.

Just received my order and again amazing quality and the shoes are stunning can’t wait for the weekend to wear them properly

They have a large selection of shoes and majority go up to my size which is 15. I’ve ordered from here for years and haven’t had an issue. Also customer service is very responsive if I need to make a change or cancel an order.

OnlyMaker is a horrible company and not reputable. Do not order from them. I placed an order for shoes in November, their shipper sent me notification that the shoes were returned to sender 10 days later. I notified Onlymaker that day, and they still have not sent me a refund. It has been 60 days and I do not have a refund for a product I never received. I have never experienced such horrible customer service, and I order online frequently. Check their website and you will see typos and misspellings in their return policy. They are clearly not a reputable company. Do not order from them. Your money will be stolen and time wasted.