OPA Living Reviews 

365
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Haven’t had the sofa delivered yet but have had a great experience so far! Asked for advice on stain guarding and what colours/fabrics to go for and OPA living were extremely helpful. Can’t wait for t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service from Allison at the Chelsea Store. Everything clearly explained and was very patient with me changing my mind endless times. Lovely store and the sofa I chose was extremely comfor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After originally waiting a couple of weeks for a reply to a trade order, I managed to get hold of Diana. She was absolutely brilliant and dealt with our request immediately and efficiently. This is my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the Opa living store in Yorkshire, mike was friendly and welcoming, his product knowledge was amazing and he had a passion for interiors. We went to sit on the cloud sofa, but in the end we sw... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zitbankenwinkel
  2. ook in
  3. Beddenwinkel
  4. Meubelwinkel
  5. Slaapkamermeubilair winkel
  6. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Award Winning Design. Minimalist, timeless pieces for modern living spaces. Discover our exquisite range of sofas, beds, and home decor items that redefine the art of comfort and style. Our selection of sofas goes beyond the ordinary, seamlessly combining snug coziness and unparalleled elegance. Whether you're settling in for a Netflix binge, conquering your work tasks from home, or simply unwinding with loved ones, our sofas provide the ultimate backdrop for every moment. At OPA Living, we've witnessed the evolution of living spaces into havens of personal expression, and we're here to make upgrading your home a delightful journey. Join our exclusive club and let your furniture make a lasting impression. Our offerings extend beyond mere furnishings; they're statements of your lifestyle, aspirations, and penchant for all things tasteful. But it's not just about appearances – we prioritise your comfort too. Crafted from premium materials, our sofas and beds are havens of relaxation, where you can lose yourself in entertainment or find solace after a taxing day. And don't miss out on our captivating home decor pieces that add the perfect finishing touch to your living space. Why settle for mundane furniture when you can transform your living space with OPA Living? Join the forefront of the home fashion revolution and elevate every corner of your home with our exceptional range. Your living space deserves the same attention to style as your wardrobe, and we're here to make that a reality. Immerse yourself in the OPA Living lifestyle and let your furniture and decor tell your unique story. After all, at OPA Living, we're not just selling products – we're selling a lifestyle. SOFA | BED | HOME

Designed & Made in the UK — Because Quality Should Never Be Outsourced.

Built with care. Made in the UK. Loved for a lifetime. Because quality isn’t just seen — it’s felt.

At OPA Living, every sofa and bed frame is proudly handcrafted right here in the UK by skilled artisans who understand that true quality comes from experience, not mass production. We don’t import cheap frames or use off-the-shelf parts. Instead, we build each piece from the ground up using premium materials, rigorous quality checks, and traditional upholstery techniques — ensuring exceptional comfort, durability, and attention to detail in every product. What sets us apart? ✅ British-Made Quality Manufactured in UK workshops by expert upholsterers, ensuring superior craftsmanship and consistency you can’t find in mass-imported furniture. ✅ Lifetime Frame Warranty We’re so confident in the strength and integrity of our hardwood frames that we back them with a lifetime warranty for total peace of mind. When you buy from OPA Living, you’re investing in something better — something built with care, not just for now, but for years to come.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

365 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(365)

138 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very pleased with our overall…

Very pleased with our overall experience, the showroom experience was very welcoming and helpful, we opted for the storm sofa in a large 8 piece configuration, delivered today, I have to say I’m very impressed by the quality of the sofa and also the delivery team were great

21 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience at our showroom and that you’re happy with your Storm sofa.

We’re especially pleased to hear you’re impressed with the quality and that the delivery team looked after you well. We hope you enjoy your new sofa for many years to come! 😊

Kind regards,
The OPA Living Team

Beoordeeld met 5 van de 5 sterren

I have repeatedly asked for an invoice

A super sofa and helpful aftercare; much appreciated

10 juli 2026
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Antwoord van OPA Living

Thank you so much for your kind feedback! We’re delighted to hear you’re happy with your sofa and that our aftercare team have been able to help.

We really appreciate your support and hope you enjoy your sofa for many years to come! 😊

Kind regards,
The OPA Living Team

Beoordeeld met 1 van de 5 sterren

Concerns over reviews.

Very concerningly, I was able to write a review for something I had not purchased. I stated on the review I had not purchased this but thought I would try to compose a review as so many of them are unverified. I was asked for my email and told I would get a verification email but have received nothing so far and my review has been published on their site.

When you read many of the reviews they are quite similar in style and it is quite hard to find negative reviews which also rang alarm bells. Even fantastic companies get it wrong sometimes.

I was considering buying from them but I won't now. Simply for the reason that you shouldn't be able to write a review if you haven't purchased something and because the reviews that have been submitted just don't feel real. The reviews don't tell any sort of story and are usually one sentence and just praise the product.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you for sharing your concerns. We completely understand why this would raise questions.

We take genuine customer feedback very seriously. As you have confirmed that you have not purchased from OPA Living, this review does not appear to be based on an actual customer purchase or experience with our products or services.

We will be looking into how this review was able to be submitted and reported through the appropriate review platform for investigation.

We’re proud of the feedback from our genuine customers and always welcome honest, verified experiences, whether positive or constructive.

Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Just had Luno bed delivered with…

Just had Luno bed delivered with mattress and it’s perfect. I’m very happy with my purchase. Definitely will be looking into your sofa designs next. I’m obsessed 🤩

8 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're absolutely delighted to hear you're so happy with your new Luno bed and mattress. It's wonderful to know they were exactly what you were looking for and that you're pleased with your purchase.

Hearing that you're already looking at our sofa collection is the biggest compliment we could receive—we'd love to help you find the perfect one when you're ready!

Thank you for choosing OPA Living. We truly appreciate your support and look forward to welcoming you back again soon.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service ! Honestly couldn’t be happier with service and with product quality both amazing. The care and attentions to details is brilliant.
I would 100% recommend this company to everyone !

20 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're absolutely delighted to hear that you're so happy with both the service you received and the quality of your new furniture. Knowing that our care and attention to detail made such a positive impression means a great deal to our team.

Your recommendation is the highest compliment we could receive, and we truly appreciate you taking the time to share your experience.

Thank you for choosing OPA Living. We hope you enjoy your furniture for many years to come, and we look forward to welcoming you back in the future.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Really happy with my sofa from OPA…

Really happy with my sofa from OPA Living. Great quality, looks amazing and the whole process was easy. Big thanks to Mike from customer service for all the help and keeping me updated. Would definitely recommend!

3 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're delighted to hear you're so happy with your new sofa and that you're pleased with its quality and appearance. It's wonderful to know the entire process was smooth and enjoyable.

A special thank you for recognising Mike. We're thrilled to hear he was able to keep you updated and provide the support you needed throughout your journey. We'll be sure to pass on your kind words to him.

Thank you for choosing OPA Living and for your recommendation. We truly appreciate your support and hope you enjoy your new sofa for many years to come.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

I bought a new sofa from OPA Living I…

I bought a new sofa from OPA Living I could not have wanted it to have gone any differently than it did. The service was absolutely amazing, they constantly gave information and reassured me on any issues I had during and after the purchase. The quality and care of the products they sell are amazing and I will definitely be buying from there again.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're absolutely delighted to hear that your experience with OPA Living couldn't have gone any better. Knowing that you felt supported throughout your journey, with regular updates and reassurance whenever you had questions, is exactly the level of service we strive to provide.

It's wonderful to hear you're so pleased with the quality and craftsmanship of your new sofa. We take great pride in creating furniture that our customers will enjoy for years to come, so your feedback means a great deal to us.

Thank you for choosing OPA Living and for your kind recommendation. We truly appreciate your support and look forward to welcoming you back when you're ready for your next piece of furniture.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Great service Great quality amazing experience.

The quality was amazing very comfy and the colour looks beautiful in person. The customer service I received when choosing a sofa was amazing. Would definitely order again in the future from OPA living.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're delighted to hear you're so pleased with your new sofa. It's wonderful to know that you're loving the quality, comfort, and how beautiful the colour looks in person.

We're also thrilled to hear that our team provided you with such a great experience while helping you choose the perfect sofa. Delivering exceptional customer service is something we pride ourselves on, so your feedback means a great deal to us.

Thank you for choosing OPA Living and for recommending us. We truly appreciate your support and look forward to helping you again in the future.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

We recently purchased our sofas from OPA

We recently purchased our sofas from OPA Living and couldn't be happier with the whole experience. From the very beginning, communication was excellent. The team were friendly, knowledgeable, and easy to speak to both over the phone and in-store when I visited to view the fabric swatches.
The fabric I chose was exactly as expected and complements our room perfectly. It was reassuring to see the swatches in person, and the finished sofas look even better than I imagined.
The WhatsApp communication throughout was also incredibly quick and helpful, making the whole process smooth and stress-free.
We paid for delivery, and it was absolutely worth it. The delivery team arrived on time, called ahead as promised, and were very respectful of our home. They took great care not to scrape or drag anything while bringing the sofas in, which we really appreciated.
Most importantly, the sofas are exactly what we were looking for and fit our space perfectly. We're delighted with the quality and the overall service.
I’ve already recommended OPA Living to my family and wouldn’t hesitate to recommend them to anyone looking for beautiful furniture and excellent customer service.

1 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for taking the time to leave such a wonderful and detailed review.

We're absolutely delighted to hear that you're so pleased with your new sofas and that your experience with OPA Living was a positive one from start to finish.

It's fantastic to know that our team was able to provide clear communication throughout your journey, both in-store and over WhatsApp, and that seeing the fabric swatches in person helped you choose the perfect fabric for your home. We're thrilled to hear the finished sofas exceeded your expectations and fit your space perfectly.

We're also pleased that our delivery team made a great impression. We take pride in treating every customer's home with the utmost care, so it's wonderful to hear their professionalism and attention to detail were appreciated.

Perhaps the greatest compliment of all is that you've already recommended OPA Living to your family. Thank you for your trust and support—it truly means a great deal to us.

We hope you enjoy your new sofas for many years to come, and if there's ever anything we can help you with in the future, please don't hesitate to get in touch.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Purchased the Kyla sofa in the London…

Purchased the Kyla sofa in the London showroom the store is very nice and the staff are very helpful and knowledgeable, just had delivery and it’s perfect!

6 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're delighted to hear you had such a positive experience with us and that you're so pleased with your new Kyla sofa. It's wonderful to know our Chelsea showroom team made you feel welcome and were able to provide helpful, knowledgeable advice throughout your visit.

We're also thrilled to hear your delivery went smoothly and that your sofa is everything you hoped for.

Thank you for choosing OPA Living. We truly appreciate your support and hope you enjoy your new Kyla sofa for many years to come. If there's ever anything we can help with, we're always here.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

5 stars from start to end

5 stars from start to end. Mike in the Yorkshire store was very helpful in answering all our questions and making us comfortable. The sofa is a dream the cosiest we have tried and we tried loads!

6 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your wonderful 5-star review!

We're delighted to hear you had a five-star experience from start to finish. It's fantastic to know that Mike was able to answer all of your questions and make you feel comfortable throughout the process.

We're especially pleased to hear you're loving your new sofa and that, after trying so many others, you found ours to be the cosiest of them all. That's exactly what we aim to achieve!

Thank you for choosing OPA Living. We truly appreciate your support and hope you enjoy your new sofa for many years to come. If there's ever anything we can help with, please don't hesitate to get in touch.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase

Very happy with my purchase, I ordered 2 beds with mattresses from the OPA store and couldn’t be happier with the products and service. Top class!

6 augustus 2026
Review zonder uitnodiging
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Antwoord van OPA Living

We're delighted to hear you're so happy with your two new beds and mattresses. It's fantastic to know that both the products and the service met your expectations.

Your kind words mean a great deal to our team, and we're thrilled you had such a positive experience with OPA Living.

Thank you for choosing us. We hope you enjoy many years of comfort and restful sleep, and if there's ever anything we can help with, we're always here.

Warm regards,

The OPA Living Team

Beoordeeld met 1 van de 5 sterren

Hi i bought sofa from opaliving sofa is faulty so i am returning it. They said my money has been sent but it is not in my account. Im worried sick incase i do not get my money. As sofa you can not sit

Hi i bought sofa from opa living sofa was delivered but is faulty. You can not sit on it without sliding off. Ur back is killing you trying to sit on sofa. Due to several times contacting them & customer services. Over 3 weeks. They said they would return my money so i took my other reviews down as they asked me to from trust pilot. Due to them saying i would get full refund . I still have not received any money back. Now i am worried i dont get my money back. I am so stressed i cant sleep thinking about this. £1800 is a lot of money . Also left without sofa . I would never purchase anything from this company ever. Very misleading & bull sxxx the talk . I will remove the post if a get my money in full.

30 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.

We can confirm that this matter has now been resolved directly with you by our after-sales team and the agreed resolution has been arranged.

We appreciate your patience while this was being looked into.

Beoordeeld met 5 van de 5 sterren

Overall

Mike was Excellent! Delivery within 7 days

25 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're delighted to hear you had such a great experience and that Mike provided excellent service throughout your purchase. It's also wonderful to know your order was delivered within just 7 days.

Thank you for choosing OPA Living. We truly appreciate your support and hope you enjoy your new furniture for many years to come. If there's ever anything we can help with, we're always here.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Had a great time experience

Had a great time experience. Doyin was awesome and super helpful. One leg was not delivered originally. He was v. Helpful in rectifying it in days.

17 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're delighted to hear you had a great experience with us and that Doyin was able to provide such helpful support throughout your journey.

We're sorry that one of the sofa legs was missing from the initial delivery, but we're pleased to hear that the issue was resolved quickly and that Doyin was able to arrange a replacement within just a few days.

Thank you for choosing OPA Living. We truly appreciate your understanding and your kind feedback. We hope you enjoy your new sofa for many years to come, and if there's ever anything we can help with in the future, please don't hesitate to get in touch.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Amazing quality and service

Great to deal with from purchase to delivery. Our sofa looks and feels amazing. We’re so happy with it!

10 juni 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a great experience from purchase through to delivery, and that you're so happy with your new sofa. Knowing that you love both the look and comfort of it means a lot to our team.

Thank you for choosing OPA Living. We hope you enjoy your sofa for many years to come, and if there's ever anything we can help with, please don't hesitate to get in touch.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Doyin was fantastic and helped us…

Doyin was fantastic and helped us through the whole process. Great products and store….very impressed

25 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your fantastic 5-star review!

We're delighted to hear you had such a positive experience and that you were impressed with both our products and showroom. It's wonderful to know Doyin was able to guide you through the process and provide the support you needed.

Thank you for choosing OPA Living. We hope you enjoy your new furniture for many years to come, and we look forward to welcoming you back in the future.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Doyin Daniels Is a Credit to Opa Living

I rarely leave reviews, but I felt it was important to share both my disappointing and positive experiences with Opa Living.

I initially contacted the York showroom before travelling approximately 1.5 hours specifically to view and purchase a sofa. After speaking with the showroom beforehand, I expected a welcoming and helpful experience.

Unfortunately, my visit was the complete opposite. On arrival, I wasn’t greeted, and the salesperson made very little effort to engage with me. When I approached him with questions, I was made to feel judged and as though my custom wasn’t wanted. Rather than receiving advice or support, I left feeling disappointed and ultimately travelled all the way home without placing the order I had intended to make.

Thankfully, my experience with Opa Living changed completely the following day when I called and spoke with Doyin Daniels from the London showroom.

Doyin’s professionalism, knowledge and customer service were outstanding from start to finish. He took the time to understand exactly what I was looking for, answered every question with patience, and guided me through the ordering process over the phone with ease. What had felt like a frustrating experience the day before became effortless thanks to him.

To top it off, Doyin kindly included two complimentary cushions with my order, which was a thoughtful gesture and a great example of going above and beyond for a customer.

If my experience had been limited to the York showroom, I wouldn’t have become an Opa Living customer. The only reason Opa Living secured my order was because of Doyin’s exceptional customer service. He is a real credit to the company and demonstrates exactly how customers should be treated.

Thank you, Doyin, for restoring my confidence in Opa Living. I sincerely hope your excellent service is recognised, as employees like you make all the difference.

24 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you for taking the time to leave such a detailed review.

We're very sorry to hear that your initial visit to our Yorkshire showroom fell below the standard of service we strive to provide. Travelling such a long distance only to leave feeling disappointed is certainly not the experience we want any customer to have, and we appreciate you bringing this to our attention.

At the same time, we're delighted that your subsequent experience with our team restored your confidence in OPA Living and enabled you to find the right sofa. It's great to hear that your questions were answered thoroughly and that the ordering process was made straightforward and enjoyable.

Customer service is incredibly important to us, and feedback like yours—both positive and constructive—helps us continue to improve across all of our showrooms.

Thank you once again for choosing OPA Living. We hope you love your new sofa for many years to come, and if there's ever anything we can help with, please don't hesitate to get in touch.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase

Very happy with my purchase. The sofa arrived on time and I’ve been using it for the past few days. It’s comfortable, looks great, and the quality is excellent. Thank you!

22 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you so much for your wonderful 5-star review!

We're delighted to hear you're so happy with your new sofa and that it arrived on time. It's fantastic to know you've been enjoying it over the past few days and that you're pleased with the comfort, quality, and overall look.

Thank you for choosing OPA Living. We truly appreciate your support and hope your new sofa brings you many years of comfort and enjoyment. If there's ever anything we can help with, we're always here.

Warm regards,

The OPA Living Team

Beoordeeld met 5 van de 5 sterren

We had a great experience with Dwayne…

We had a great experience with Dwayne at the Chelsea showroom. We're super impressed with the quality of the sofas and the customer service from purchase to delivery. Their refund/exchange policy could be improved but can't fault the customer service.

24 juli 2026
Review zonder uitnodiging
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Antwoord van OPA Living

Thank you for taking the time to leave us a wonderful review.

We're delighted to hear you had such a great experience at our Chelsea showroom and that you were impressed with both the quality of our sofas and the service you received from purchase through to delivery. It's fantastic to know our team made such a positive impression.

We also appreciate your honest feedback regarding our refund and exchange policy. Customer feedback is invaluable to us, and we'll certainly take your comments into consideration as we continue to review and improve our policies and overall customer experience.

Thank you once again for choosing OPA Living. We hope you enjoy your new sofa for many years to come, and we look forward to welcoming you back in the future.

Warm regards,

The OPA Living Team

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