OPATRA Reviews 

Séance très satisfaisante, très agréable, Irina est vraiment très professionnelle, parfait

Merci !
Merci à Irina pour l’accompagnement, le professionnalisme, l’empathie et le sens du commerce dont elle a fait preuve tout au long de notre transaction.
C’est une personne qui en plus de proposer des supers produits, met tout son cœur et sa bienveillance à notre service. Cette femme est un vrai atout pour son entreprise et ça doit être souligné. Encore merci à elle et à bientôt

Très bel accueil, notamment merci à Brian. Les produits sont super, rien à dire, la marque est super !

Vraiment au top. Je ne connaissais pas du tout le principe de la luminotherapie et franchement je suis agréablement surprise des résultats en seulement 3 semaines d’utilisation de l’appareil. Merci Bryan qui m’a conseillé 🤩

Saouseme est au petit soins avec moi et ma mère. Chaque petit détail compte

Ma rencontre à Nice Étoile nice avec Saousene qui m'a vantée toutes les qualités des produits OPATRA...J'ai été conviée à 1 soin gratuit au Cap 3000 et Ai pû apprécier les produits et les gestes professionnels du duo Saousene et Hadir et, convaincue de la nécessité de souscrire 1 cure de 5000 €.. depuis j'ai le plaisir de venir au cap 3000 pour les soins prodigués avec un immense professionnalisme une gentillesse extrême par Saoussene puisqu'Hadir est sur Cannes...

Je me suis rendue à Cap 3000 pour faire des achats de Noël, et là on me propose une crème pour les mains puis un soin détente de 3/4 min gratuitement.
On me vante les effets miraculeux de cette machine qui est s’en doute très efficace comme j’ai pu le constater.
Quand j’ai dit aux vendeurs (qui etait tres oppressant car ils etaient tout 2 devant moi à me faire un sourire commercial)que je n’étais pas venu pour me faire un cadeau mais que je laisserai surement mon compagnon faire cet achat.
Revers total de situation plus un sourire et un « au revoir » à peine tiré du bout des lèvres…
Pas très commerçant, j’ai été très déçue de cette attitude, je me suis sentie

Compétence
Gentillesse
pour un agréable moment en cabine avec Yasmine

I first learnt about Opatra products at The Ideal Home Exibition earlier this year. We went to the exhibition again this weekend. Since the first visit I have absolutely loved using Opatra products. Both my husband and I use the devices and creams, mine for anti-aging and my husband’s for rosacea and our skin is so much better since having a regular routine with these products.
I have to mention the sales lady from Opatra who looked after us on both visits to the Ideal Home Exhibition, Anais!! Anais is the most wonderful lady who makes sure we felt very special. Having someone put creams and masks on my face is a very personal thing but Anais made what could be a very vulnerable time an extremely lovely experience.
Anais’s knowledge of all the Opatra products and people’s skin the creams are used on is incredible. We could confidentially ask questions and Anais would know the answer.
I now know the products are amazing but without Anais’s positivity about the products are what made me purchase from Opatra in the first place.
Anais is an amazing sales person and a massive credit to Opatra!! Thank you Anais xx

I went to the Ideal Home Xmas Show today. I said to a lady on the Opatra stand that my machine was dead, I wondered if it was the charger. She said would you like a new charger, I replied that would be fantastic please. Just to say I did not have my machine with me. She spoke to her manager who asked what model it was, I said it was one of the older ones, it was a few years old. He then handed me a brand new boxed machine. I was shocked, I know there is a lifetime guarantee but never really thought companies would honour this as I thought it was more of a gimmick. What fantastic customer service. I would not hesitate to buy from this company. They were honourable and polite and I truly did not expect to get a replacement with no issues at all. What fantastic customer service.

Yasmine est une personne très agréable ,consciencieuse , ses soins sont efficients et elle a la complète maîtrise de ce quelle propose.

Très bonne ambiance avec Irina et Yasmine.

I would like to give a heartfelt thank you to the team at opatra for always being so responsive and so helpful whilst elevating the experience for my clients at my salon. The Dome Face Analysis has truly changed the skincare department in so many ways, our therapists are more confident when recommending products and sales have gone up due to clients seeing their skin report and wanting to make changes! If there’s a product a highly recommend it’s definitely The Dome! Thank you

I love opatra. The best handheld devices I’ve come across in the market. I have tried a few different ones for my business and I haven’t seen results as fast as the opatra handheld dermi sonic 2. I will definitely invest in more products and devices. Highly recommend

My favourite company in the world. I have been feeling really insecure with my eye area especially with the puffiness. I went to a show in Manchester and came across Opatra and ended up buying the Dermi eye and I’ve been using it now for a couple of weeks and I couldn’t be happier. The customer service I received and knowledge is the best I’ve seen out of all the companies I’ve come across. Highly recommend.

I wanted to wait a few weeks to see results, before leaving my review and I can honestly say, I’m really impressed by the Dermisonic II.
The lady who served me at Country living exhibition, was very professional, informative and patient with all the questions I wanted to ask. Overall a pleasant experience and extremely happy with my purchase.

Opatra one of the best companies for devices. I have been using the dermi sonic 2 and the fact analysis (Dome) on my clients. myself and my clients couldn’t be happier. The most reliable and trustworthy company to buy from and devices you see a huge difference to the skin. I would definitely recommend and I will buy more in the future.

Une expérience extraordinaire avec Yasmine, un soin parfait avec une technique innovante, des produits cocooning, je recommande à 1000 % un incroyable moment de détente dans un univers de conte de fées !! Merci pour ce moment de Bonheur

Merci pour ce merveilleux moments de beauté et de détente chez Opatra réalisé par Axelle qui est une perle , je suis ravie et remercier toute l’équipe qui est formidable 🤩

I booked what was advertised on Instagram as a “spring facial offer” for CHF 50 (regular price CHF 250). I went in expecting a simple treatment for my birthday. Instead, I was subjected to what felt extremely aggressive sales tactics that left me walking out with a CHF 6,000 “contract” I never wanted and could not afford.

The male beautician used what felt to me like psychological pressure:
– excessive friendliness and flirting
– asking personal questions to create false closeness
– focusing on insecurities
– promising Botox-like results without needles
– insisting I needed multiple treatments for it to work
– piling on one cream after another while talking non-stop
–presenting what was described as a “VIP offer” valid only right now
– throwing in random “free gifts” to confuse me
– not allowing time to think or step back
– making me feel “poor” for not paying CHF 3,000 upfront

I ended up signing something just to get out of the room, even though I didn’t even own a credit card. Once home, the pressure and confusion cleared and I realised how manipulative the situation was. I returned the next day to undo the contract. They initially refused to take back the products, then tried to get me to come back in person. Only when I insisted on contacting their head office did they cancel the contract.

No customer should have to fight like this to undo something that should never have happened in the first place.

If you value transparency, respect and ethical behaviour, OPATRA may not be the place for you.

This experience felt predatory and deeply unethical to me. An experience that left me feeling naïve and taken advantage of.