Very pleasant helpful chap who installed mother’s Sky broadband and home phone. Arrived when they said. Was mindful of the cat. Wore shoe covers indoors. Helped set up her new TV too. My only nega... Toon meer
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Lees wat reviewers zeggen
Lots of reminders via text and emails plus helpful hints how to prepare and what to expect on the day. Engineer (James) rang before arriving. Polite friendly and explained everything. Scaffolders put... Toon meer
Engineers arrived within time window advised. Phoned 20 minutes before to confirm which was helpful. Consulted me on where I wanted router, made a very tidy job of drilling wall and installing box. Se... Toon meer
I was apprehensive beforehand but the Open Reach engineer Kevin did an excellent job. He drilled access for the cable very accurately, installed the new equipment very skilfully and connected everythi... Toon meer
Bedrijfsgegevens
- Telefoon- en internetdienst
- ook in
- Internetaanbieder
- Internetprovider
- Telecom-installateur
- Telefoonmaatschappij
Geschreven door het bedrijf
We’re the people that make the net work - as the nation’s largest wholesale broadband network, we’re rolling out Ultrafast Full Fibre broadband across the UK. It’s our fastest and most reliable broadband yet, and we’re well on our way to making it available to 25m homes and businesses – building the UK’s fibre future.
Contactgegevens
Verenigd Koninkrijk
- www.openreach.co.uk
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I was not at home but my wife was and…
I was not at home but my wife was and when I got back from work I discovered the new device is not connected and am finding difficult to understand the connection. I still haven’t gotten the time to do it rather am still using the old device
Work well done
The engineer was very respectful of our property, he was tidy and left no mess, then he explained what he was doing
Engineer great
Engineer great. Jon turned up on time to sort out the transition to a digital phone. All done within 45 mins. And put the new router code into all tech, telly, mobile and laptop. Great service from Jon for Openreach
A challenging installation
A challenging installation, successfully resolved in a single working day.
Well done.
Good installation
Good installation, conducted efficiently
Engineer was very polite, technically proficient and completed the install / commissioning and bring up quickly
The engineer was polite
The engineer was polite, quick efficient, clean and friendly. One improvement would be, to give a better estimate of arrival time, rather than a 5 hour window. Or a call 30 mins out.
Good engineer,done a good job and…
Good engineer,done a good job and cleaned up,logged our phones on as well as tv.
Very friendly
Very friendly, polite, introduce himself and as he worked told me what he was doing worked very cleanly
Engineer was brilliant
Engineer was brilliant, could not have asked for better, very knowledgable and very clean and tidy installation 👍👍👍👍👍
My speed is very erratic and just now…
My speed is very erratic and just now was about 50 both down and up.
It should be between 700 and 900
Good service
I was advised from the beginning what my installation date was and what will happen via videos and to confirm if i was available on the day. The engineer who came was friendly and knowledgeable. He explained the process and answered any queries i had. It was good from start to finish and i cannot fault the service.
Engineer was extremely efficient
Engineer was extremely efficient, polite and knowledgeable. Installation was very smooth and the engineer explained everything I needed to know about the equipment.
Cheerful engineer worked efficiently…
Cheerful engineer worked efficiently and well and got us up and running as it got dark. All good, thank you.
I wasn’t at home during the…
I wasn’t at home during the installation so can’t say much, but it’s all working
A Great FTTP Installation
The engineers were excellent, on time and knew exactly what they were doing.
Darren was brilliant and confirmed with me every location of the cables and equipment all to my requirement.
Couldn't of asked for a better FTTP installation.
The engineer was pleasant and friendly…
The engineer was pleasant and friendly and competent. The job was completed quickly and he helped us understand the process of what he would be doing and what would happen during and after the upgrade. Excellent Engineer and new fibre box in a perfect location. Thanks !
A very efficient and personable…
A very efficient and personable engineer.
All went to Plan.
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