OutOfOffice.com Reviews 

This is a scam sam Connor is a fake name he took my 500 dollars and when I checked with the cruise line directly and was told it was a cancelation on the booking he even said don't call anyone but me witch is wat gave me the red flag

This is the first time I am using OutOfOffice and Alice has been absolutely fantastic! We are not easy travelers and have numerous criteria and parameters. Alice has been an absolute pleasure, professional, up beat, helpful, easy to work with and accommodating. We are to the moon excited for our trip to London for our 30th Anniversary.

We had the most amazing experience at the Maldives, celebrating our honeymoon and a big birthday. Our agent Maria was absolutely fantastic, responding quickly and providing us with all the information we needed and helpful advices (Thank You Maria).
From the moment we landed at Male, to the moment we checked in our luggage on the way back, all our needs were met and we were looked after with such care and gentleness, that made this Holiday of a Lifetime. It’s amazing being able to observe marine life around the reef, while relaxing on a small island with very few people nearby, and a cocktail or two to welcome the extraordinary sunsets. Food was fresh and along with the local dishes it was absolutely delicious.
Thank you for finding this little piece of paradise and helping us enjoy it in the best way possible.

Maria Gardner is FANTASTIC!! We had decided on a few places and had to pivot and Maria stuck with us while making a ton of changes for a couple of weeks. We can't say enough about Maria and her radiant joy and energy in trying to help us pick the perfect location. Maria gave us the idea of Curacao Island and we are excited to have locked the trip in for May. You don't get this type of service anywhere but here at Out Of Office.

We cannot say enough incredible things about working with Out Of Office for our London and Paris journey. From start to finish, this was the most seamless, thoughtfully curated, completely turn-key travel experience we’ve ever had — and that is entirely thanks to our amazing agent, Alice.

This wasn’t just a vacation. It was a perfectly orchestrated experience.

From the moment we booked, every detail was handled. Flights? Arranged. Airport transfers? Waiting for us exactly when promised. Hotels? Beautifully selected and exactly aligned with our style. Dinner reservations? Secured at all the right places. Tours? Pre-booked, confirmed, and flawlessly timed. Eurostar tickets? Done. Moulin Rouge dinner show? Perfect seats, zero stress. Private guides? Scheduled and exceptional.

There was never a single moment of:
• “What should we do today?”
• “How do we get there?”
• “Are tickets available?”
• “Should we book a car?”

Everything was already arranged. Every reservation confirmed. Every driver scheduled. Every tour timed precisely. It felt luxurious not just because of where we stayed — but because we never had to think about logistics.

Alice listened carefully to what we wanted — elegant hotels, iconic experiences, elevated dining, a mix of history and atmosphere — and then delivered an itinerary that exceeded our expectations in every possible way. The pacing was perfect. The balance between structured plans and free time was just right. Nothing felt rushed, nothing felt chaotic.

We stayed at stunning properties, enjoyed unforgettable food tours, private London highlights, a Thames cruise, the Tower of London, Versailles, the Louvre, and an unforgettable evening at the Moulin Rouge — and not once did we stand in a ticket line or scramble to arrange transportation.

It truly felt like traveling with an invisible concierge walking beside us at all times.

What sets Out Of Office apart is that they don’t just book trips — they design experiences. And as an gay couple, it also felt reassuring to work with a company that understands its clients and curates travel with intention and comfort in mind.

This trip was effortless. Elevated. Perfectly timed. Beautifully executed.

If you want a bespoke, fully managed, stress-free travel experience where every detail is thoughtfully handled — Out Of Office is worth every penny.

And Alice? Absolutely exceptional.

We are already looking forward to having them plan our next adventure. ✨

We used Out of Office Travel for a high cost, multi guest luxury trip to St. Barts in February 2026.

This was not a single mistake situation. It was a pattern of coordination gaps before and during the trip that required significant involvement from us to manage.

Before departure, several guests experienced slow responses and repeated paperwork requests. Elements were added to the itinerary without consultation and later described as non changeable, even when timing allowed flexibility. Agreed items from calls were not always executed. We found ourselves recirculating notes and following up frequently.

During the trip, on the ground partners often lacked clarity on schedules and expectations. We stepped in multiple times to coordinate details directly. When we had an arrival issue, support was limited. Return flights were initially assigned incorrectly and had to be adjusted last minute.

The local villa team and subcontractors were professional and easy to work with. Ultimately we coordinated directly with them to stabilize plans.

To be fair, there was a thoughtful personal gesture during the trip that we appreciated. On a human level that meant something.

However, at this price level, clients should not need to manage logistics, chase follow through, or correct flight assignments. For a standard trip this might be frustrating. For a premium, multi guest event, it becomes consequential.

We would not use the firm again for a luxury group experience in its current structure. Future clients should ensure there is clear accountability, proactive communication, and confirmed itinerary accuracy throughout the process. We did reach out to the ceo on LinkedIn a week ago and haven’t heard back which is why we took this approach.

Out of office means no one is in the office to provide assistance, even when they have you flying into a city-wide strike that was preplanned and airport closed. They ask for your travel insurance policy numbers, but becomes your job to file when fail on their 24/7 trip monitoring. I received a bar menu!

Bespoke, fabulous, and a joy to work with! Millicent did an excellent job curating the perfect luxury trip for us to Iceland. Every time we chatted I felt like we were in the best hands!

Working with Wolf O’Neil from Out Of Office was nothing short of exceptional. From the very first conversation, we felt completely understood — and what he ultimately created for us was the anniversary journey of a lifetime.

Our celebration began in Singapore, where modern elegance meets deep cultural heritage. We wandered through a serene Buddhist temple and explored the breathtaking National Orchid Garden, surrounded by extraordinary blooms that felt almost surreal. It was the most refined and meaningful introduction to our trip — peaceful, beautiful, and perfectly curated.

From there, we were whisked away to Thailand for ten days of pure indulgence. Our first retreat was SALA Phuket Mai Khao Beach Resort, where we stayed in an exquisite private pool villa in northern Phuket. The privacy, design, and atmosphere were absolute perfection — intimate, tranquil, and effortlessly luxurious. During our stay, we experienced the magic of visiting an ethical elephant sanctuary and sailed across crystal-clear waters to the iconic Maya Bay, famously featured in The Beach starring Leonardo DiCaprio. Seeing it in person was surreal — even more breathtaking than on screen.

Our journey continued at The Shore at Katathani, where we stayed in a stunning suite with a heated infinity private pool overlooking the Andaman Sea. Waking up to those endless views felt like living inside a dream. For adventure, we soared through the jungle on a zip-line and rode ATVs up to the majestic Big Buddha Phuket, taking in panoramic views that we will never forget.

Every transfer, every check-in, every experience unfolded seamlessly. We never once had to think about logistics — only about enjoying each other and celebrating this special milestone. That level of thoughtful precision is rare, and Wolf delivered it flawlessly.

This was not just a vacation. It was a beautifully choreographed celebration of love, luxury, and unforgettable moments. We are beyond grateful for the care, taste, and expertise that went into every detail.

We truly could not have imagined a more perfect anniversary.

Our agent Hannah created an amazing itinerary for us quickly and easily! We are very much looking forward to this trip!

I have absolutely loved my experience planning our 10-year anniversary! Millicent has been extremely helpful, guiding my entire experience smoothly and confidently. Her knowledge regarding travel out of the country has made us feel extremely ready to visit Asia for the first time. I will definitely be returning to this company to continue many more trips on our bucket list!

I would highly recommend OOO to anyone wanting to avoid the stress of planning a vacation and who are looking for a great experience.
Maria was also truly fantastic to work with, she fully coordinated and booked every detail of the trip — even though I was very last minute in contacting to organize this trip. She made sure that I would have the best experience, based on my interests.
I’ll definitely be contacting OOO again to organize future vacations.

Late last summer (2025) I reached out to outofoffice to prepare a trip that would celebrate our recent retirement. We were so fortunate to work with Maria who made the entire experience so outstanding. We went to Vietnam and Cambodia and found the destination most enjoyable. The extra touches including the fast track immigration services, the private tour guides, the five star accommodations, the food events were well selected and just amazing. Everything that you could possibly ask for was done.

Wolf O’Neill and Out of Office were fine making our reservations, but after our final payment, 2 months before the trip, Wolf disappeared. His email response was that he was owed vacation time, and was out of the office.
1 week before the trip we had 5 minutes phone call with him wishing us a good trip. We asked him to change the date of a tour, which he ignored.
5 days into the trip Wolf emailed asking how the trip was going. We told him we were very disappointed because the tour guide, who we spent 2 full days with spoke very little English, gave us no information and couldn’t understand any of our questions. In addition he didn’t take us to many places listed in our itinerary. Wolf said he was shocked and we’d discuss it after we returned. He never offered another tour with a real tour guide, even if abbreviated. In typical fashion we never heard back from Wolf or the agency.
Out of Office is not a boutique luxury travel agency. It is a well advertised, second rate, sign you up organization that disappears after your final payment. We strongly recommend you find an agency that will support you from beginning to end.

Maria was absolutely outstanding and supported me every step of the way throughout the entire process. Despite various glitches and personal challenges on my end, she remained patient, understanding, and fully committed to working with me to make this incredible trip to Fiji possible. I felt genuinely cared for from beginning to end. It was truly a pleasure working with Maria, and her sincere concern and dedication were evident throughout. Thank you, Maria, for your exceptional service and for making people’s lives—and vacations—so memorable!

This was our first Out of Office trip and it could not have been better arranged or more thoughtfully planned. Maria helped us with options and our experience with Panama in country arrangements was excellent. We will be traveling with Out of Office--and Maria--again this year!

Such an incredible experience! Hannah made the whole experience so easy and built us our dream honeymoon. We had made multiple attempts at planning our own honeymoon before we found Out of Office. the experience through Out of Office far exceeded our expectations. 10/10 recommend!!

We were so thrilled with our experience with OutOfOffice. Wolf was so kind, responsive and took care of every detail for us for our elopement/honeymoon trip to the Maldives. We had the most incredible trip there and would recommend the location and the folks at OutOfOffice to anyone looking for a stress free, comprehensive vacation. We will definitely be utilizing Wolf's services for future trips. Highly recommend!

OOO Tailor-Made Tour for three to Rio-Iguazu Falls-Sao Paolo-Buenos Aires met our goal of blending guided experiences with independent time. Samantha McCormack was willing to help make anything we wanted to do happen, while also comfortable and tolerant of blending with activities we planned. We managed major sights in Rio and Buenos Aires this way on our own relaxed timeline and had specially curated experiences from OOO. OOO's South American connections made this come together beautifully!

Tour excelled at making our desire to have authentic dance experiences in both Rio and Buenos Aires a reality! Not tango or samba shows, but highly skilled dance performers/escorts with carnival or regional dance competition winners who accompanied us to the Rio Scenarium and a milonga in Buenos Aires/San Telma following private instruction. Special applause for our RIO guide, Rachel Cerkes - she stood out for above expectation support.

Don't miss the luxury and unique after park hours access to Iguazu Falls made possible by a stay at Hotel Das Cataratas! And the small, private yacht sunset cruise in Guanabara Bay was a lovely experience. Special attention to our interest in public street murals was blended in well throughout the trip. All activities were private - just us.

Enjoy the cachaca caipirinha's! Saude!

We dined, drank and danced our way through Porto and Lisbon to ring in the New Year. Maria gave us excellent, personalized guidance and arranged several amazing experiences — including day tours to Sintra and wine country. It was an unforgettable trip — the second trip we’ve booked with Out of Office, and it didn’t disappoint!! Thanks Maria!