I was skeptical about the " no assembly required" thing because every furniture company says that and then you end up with 47 screws and an Allen key. But this one actually delivers. It came in a surp... Toon meer
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The sofa turned out even better than I expected! It looks just like the description, and the size is perfect for my living room. The frame sits are little low, but the thick cushions make it really co... Toon meer
Horrible customer service. Delivery was horrible. They literally dropped it in the middle of my driveway for the boxes to get wet in the rain not impressed one bit. It comes in 1 million parts.
I'm so glad I picked this sofa! The color matches the website photos perfectly, it's exactly exactly the color I wanted and fits my living room space so well, 2ottomans are really practical and conve... Toon meer
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We have ordered several sets from…
We have ordered several sets from Ovios, the most recent asa gift. Comfortable and easy to assemble.
Unreliable delivery date and poor customer service experience
When we ordered, it said items in stock and most delivered within 7-10 days. We originally got a fed ex statement saying it would arrive on Saturday 6/6 (7days from our order). We were thrilled. Specifically ordered this set bc we ordered an Ovios product through Wayfair several years ago and loved the quality, material and service. Assumed it would be even better directly from the company. However, the date got changed three times finally arriving on Tuesday…..but only 4 of the 10 pieces from the two sets we ordered. Needed a new set for a party we were hosting that weekend. Reached out four times to the company. Got one AI response right away saying sometimes come in more than one order and should arrive soon. It didn’t. My other attempts went unresponded to for days and the person I spoke to was very short on the phone. Still not received. Our party came and went and we had already gotten rid of our other set to make room for this one. Emails were finally responded to and said we have a new delivery date of 6/19. 3 WEEKS to receive. Not 7-10 days. And we are hoping it will be here but who knows if it’ll be more of a run around again.
We asked for compensation as the delivery date was not met and because 3 weeks is like a 3rd of a buffalo NY summer that we had anticipated having it for.
An insulting compensation was offered via email.
To top it all off, the cushion material feels much cheaper and Cincy than our first set. Overall structural quality seems good other than that though. Hoping the company offers more compensation for this lousy experience to a ‘ returning customer ‘ to their product and hoping the rest of our sets actually arrive on this new delivery date. We shall see
Love the new patio furniture
Love the new patio furniture. It looks very nice and made of high quality materials. It was delivered quickly and in great shape. Very impressed with this company.
I am missing a cushion to one of the…
I am missing a cushion to one of the square stools in the set. When will it be sent to me. I sent picture showing it missing
Easy
Easy! Good price. Great Product, and excellent customer service.
We are trying to remodel a lake cabin and bouth our first set of outdoor patio furniture from a neighbor! We use ours every weekend. The fire table did not some with a glass shield, so we bought a new one, and a cover.
We Love our patio
We Love our patio, said that we purchased a couple years ago, but now we wanted to change a color and I was a little disappointed in the fabric when it came, but after looking at it closer on their site, it was exactly what they were showing. it just looked like a deeper orange. I didn’t realize that this was a foreign country that was selling these items, but they were helpful.
It was delivered ahead of time…
It was delivered ahead of time everything look’s great I’m getting the bed next
Received order in a timely manner .
Received order in a timely manner .
Had only one concern . The order consisted of two boxes.... the smaller box containing two chair seat and back covers had been opened and repacked ?
Pleased with product and quality !
Fast shipping and delivery.
The product came fast
The product came fast. It is very comfortable and perfect for my enclosed porch
I have not received my furniture yet
I have not received my furniture yet. Received notification that it would be delivered by end of day on Tuesday 6/2/26 by FedEx.
Missing part of my order
Missing part of my order. Still waiting to hear back from customer service.
Great so far!
Great so far! We just setup the double couch. They are ultra soft and firm enough to seem like
Lasting quality.
This couch is awful
This couch does not work for my family and it is not feasible to return it. You get what you pay for I guess
Truly love this product
Full description with measurements made ordering easy, product came well-packaged with all parts clearly labeled, I really appreciate that extra parts were furnished, assembly instructions were clear and easy to follow, assembly went smoothly, the product is great quality and couch and chairs are very comfortable. I am very impressed with this product! The one criticism I have is difficulty attaching the feet. A ratchet wrench is needed to make attachment easier.
Awesome Customer Service
When I had an issue with an arm piece, I was sent out a new one quickly. Customer service is fantastic and the furniture is sturdy and high quality.
The cushion covers were perfect
The cushion covers fit perfectly and totally revived our outdoor modular furniture set. They also arrived in a timely manner.
One of the pieces didn’t expand fully…
One of the pieces didn’t expand fully after a few days. I contacted customer service and they sent a replacement right away. All pieces are super comfy. Would definitely buy again.
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