Initially I found the security set up with the QI code and needing another device a bit confusing, but after trying a few times it worked. Once set up I found the app refreshingly easy to use and ev... Toon meer
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Lees wat reviewers zeggen
Nice easy access savings account paying the best rate, payments in are instant, withdrawals arrive just after 3pm if requested before 1pm same day, Nice app to use on the phone. also confirms when pay... Toon meer
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this... Toon meer
It is always reassuring to be able to write a positive review of a bank after having had so many CS issues with others over the years. I recently opened an easy access savings account with Oxbury Bank... Toon meer
Bedrijfsgegevens
Over Oxbury Bank Plc
Geschreven door het bedrijf
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Contactgegevens
Verenigd Koninkrijk
- www.oxbury.com
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
On Line Statements Need Improving
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this issue.
6 juli 2026
Easy to open and a great interest rate.
6 juli 2026
A good service
A good service, but it would be better if you had a phone number for customers to contact the bank.
Banks should really make a phone number available.
6 juli 2026
Review zonder uitnodiging
Very good to use
5 juli 2026
It is very difficult and time consuming…
It is very difficult and time consuming to contact a human at Oxbury Bank. I am unable to deregister the mobile associated with my account. Th app keeps asking me to login for the Recovery but never logs in.
5 juli 2026
Antwoord van Oxbury Bank Plc
Thank you for your feedback, and we're sorry you've experienced difficulties accessing your account. As a digital bank, our services are primarily managed online, but the recovery screen provides email contact options that trigger support from our team. We will contact you directly to help get this resolved
Very easy to open an account
Very easy to open an account. The phone app/online web site are very intuitive and easy to navigate. It also feels good knowing your money is being put to good use while invested.
4 juli 2026
Great Easy Access Bonus Rate, good app could be improved,,,,,
Oxbury Bank Easy Access Bonus Rate Summer Saver 1 - this was only on sale for a few days, thankyou to Money Saving Expert for listing this account - great interest rate until 24th December when I will move my money out and close this account!
5.01% AER / 4.9% Gross variable on balances over £1000.
Very easy process to apply and open account, good app with a few easily fixed limitations:
You can only have one nominated account to send withdrawals to, I can live with this but it would be good to be able to withdraw to numerous accounts.
On log in, and when making payments out, the app presents a customer intervention to "Authenticate" before requiring a PIN number input, this "Authenticate" step is unnecessary, the app could go straight to "Authenticate with PIN number" - please update your app.
(this is free feedback from an expert Software Engineer / Software QA professional).
30 juni 2026
Review zonder uitnodiging
Always very helpful. App easy to use.
2 juli 2026
Easy to open and competitive rates
I opened a fixed rate bond very easily with a competitive rate of interest. I can access my account via the App on my phone or online, which I like.
28 juni 2026
Well Done Oxbury
I managed to set up the account quite quickly and the instructions were clear.
26 juni 2026
No fuss and easy
App very easy to use. No fuss to open account and send instruction to redeem fixed rate bond. Recommend.
2 juli 2026
All good
All good. Mostly kindness and understanding with/from staff on account of my limited IT skills and lack of knowledge. They were very patient!
28 juni 2026
Terrible experience.
Terrible experience.
My wife and I applied at the same time. Her account was opened almost immediately, but I have been waiting for five days with no account and no explanation.
The bank asked for additional ID documents. I uploaded them straight away and received confirmation that they had been received. Since then, complete silence.
Customer service is extremely poor, communication is almost non-existent, and the whole application process is slow and frustrating. Opening a simple savings account should not be this difficult.
I would not recommend this bank based on my experience.
3 juli 2026
Review zonder uitnodiging
Antwoord van Oxbury Bank Plc
Thank you for your feedback. We're sorry to hear about your experience. We are unable to identify you from this review but if you contact us at complaints@oxbury.com, we can investigate your concerns.
Opened account
Opened account, deposited and that's it. Good interest rate, too early to comment on customer service.
1 juli 2026
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