We booked a test drive at BMW Oxford North for 11:00 am, arrived on time, and waited for over an hour. Despite having a confirmed appointment, we were eventually told that another customer was usi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rozeena in service was incredible to deal with. A truly easy experience is hard to find in dealership service departments, but she always delivers. Professional and fast service, feels like she g... Toon meer
Bedrijf heeft geantwoord
I called on Rozeena Ali for assistance to my BMW. Her attention to all matters, was outstanding. A true credit to your company.
Just leased a new vehicle from BMW North Oxford. Charlotte was attentive from start to finish, giving us the time we needed to make decisions without feeling pressured. Nothing was too much trou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to North Oxford BMW, your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.
Contactgegevens
Wolvercote Roundabout, OX2 8HH, Oxford, Verenigd Koninkrijk
- www.oxfordbmw.co.uk
4,4
Uitstekend
366 reviews
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Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent service
From our initial welcome from reception to collecting the car after its health safety check we can only say we had excellent service.
Jazmin Krong was very courteous & extremely helpful dealing with all our queries in a professional manner.
Alex gave comprehensive details on the health check video.
We were very happy with our first dealing at a BMW garage & wouldn't hesitate to use them again.
27 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Thank you for taking the time to share your fantastic five-star review and comments for Jazmin, Alex and the team! We look forward to welcoming you back in the future.
Great service…
Bought my GS 1200 from them and service has always been excellent
Just replaced rear shock under warranty
No fuss or costs
Just great service
Thank you!
27 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Thank you for taking the time to share your fantastic five-star review! We look forward to welcoming you back in the future.
Good place for all things bikes
Good place for all things bikes
27 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Thank you for taking the time to share your fantastic five-star review!
Utterly super response from Seb
Utterly super response from Seb. On my way to ABR Festival with fully loaded bike and a suspension warning light came up. He sorted the issue and showed me how to reset levels for different loads. Every day’s a school day.
Thanks Seb.
27 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hello James, thank you for taking the time to share your fantastic five-star review and complimentary comments for Seb! We look forward to welcoming you back in the future.
I want to give Jodie some good feed…
I want to give Jodie some good feed back to Jodie really good customer Service,she was very helpful after a bad service from park lane bmw thanks Jodie.
24 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hello Shane, what a fantastic five-star review, thank you for taking the time to share your feedback! We're glad Jodie provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future.
Excellent customer service
After an issue during a regular service Alex Newcombe and his colleagues were nothing short of professional, customer focused and very helpful in providing solutions over a number of days. Great customer experience and would highly recommend this particular dealership
19 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hello Keith, what a fantastic five-star review, thank you for taking the time to share your feedback! We're glad the team provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future.
Antwoord van North Oxford BMW
Hello, thank you for taking the time to share your fantastic five-star review!
Excellent service
My BMW 1 series convertible needed replacement brake pads and discs, so I booked the service online. I was met on arrival and taken to Rozeena on the service desk where she explained precisely what work was required. While I waited for the work to be completed she kept me updated of progress and was extremely helpful. After the work was complete the car was taken for a test drive before it was washed and valeted. Overall, the level of customer service was outstanding.
13 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Steve, thank you for taking the time to share your fantastic five-star review! We're glad Rozeena provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future.
Wonderful service, highly recommend
Kriste-Anne made the process so easy from start to finish! It was our first car so there were a lot of questions which she didn't have a problem taking the time to thoroughly answer. We drove away safe in the knowledge that we were all set, yet could come back if there were any problems. If you are looking for a BMW, look no further!
2 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Rachael, thank you for taking the time to share your fantastic five-star review! We're glad Kriste-Ann provided brilliant customer service and delivered a positive experience. We hope you are enjoying your new BMW.
Very pleased with the purchase off my…
Very pleased with the purchase off my new car, very friendly & professional, kept updated with process through out, special thank you to Kriste-Anne Philips for your help
11 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Noel, thank you for taking the time to share your fantastic five-star review! We're glad Kriste-Ann provided brilliant customer service and delivered a positive experience.
Antwoord van North Oxford BMW
Hi, thank you for taking the time to share your fantastic five-star review!
Professional and efficient
The efficiency and professionalism of everyone involved was second to none
8 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Stuart, thank you for taking the time to share your fantastic five-star review!
Recently purchased a BMW 4 series from…
Recently purchased a BMW 4 series from North Oxford Garage.
Just say that I received both professional and fantastic service.
A special mention to Kriste-Ann Philips.
Who walked me through every stage of the purchase. Extremely professional, and explained clearly everything.
Also to mention Jacob Bearley, who is a mechanic at North Oxford Garage. But helped out a number of times.
If you were considering purchasing a BMW, I would fully recommend North Oxford Garage. You will not be dissapointed .
4 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Charles, thank you for taking the time to share your fantastic five-star review! We're glad Kriste-Ann and Jacob provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Brilliant in every way
Brilliant in every way. Alex in parts is amazing and Clayton on sales also amazing.
7 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Fantastic customer service
First big service for my GS1250 and as usual, great customer service from the team. Ben was fantastic at communicating with me. The bike came out much cleaner than it went in, sorry about the mud guys. The loan bike was superb.
They even adjusted my gear lever when I mentioned at collection, my issues with enduro boots.
Will always put my bike through North Oxford BMW.
5 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Fantastic Service Team !
Great service, Alex was very helpful, took the time to explain everything to me thoroughly and kept me updated regularly throughout the day.
3 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Bryony, thank you for taking the time to share your fantastic five-star review! We're glad Alex provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Great communication
Excellent service from Jodie and the technicians at North Oxford. Most importantly I was kept fully informed at all stages of the work and consulted on the various options. Very happy with the outcome.
4 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Robin, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Great service and communication…
Great service and communication throughout from Rozeena , a very quick turnaround for our vehicles annual service with no surprises.
Thank you Rozeena.
4 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Mark, thank you for taking the time to share your fantastic five-star review! We're glad Rozeena provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Outstanding service from Rozeena and…
Outstanding service from Rozeena and Jenna. Great communication throughout and finding a time slot to have the car repaired. You can trust this garage, the process is smooth and simple.
4 juni 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hi Tom, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!
Always used BMW North Oxford !!!
Always used BMW North Oxford !!!
Rozeena Ali in servicing has always looked after my cars exceptionally well and with very efficiently.
Would highly recommend
13 mei 2024
Review zonder uitnodiging
Antwoord van North Oxford BMW
Hello, thank you for taking the time to share your fantastic five-star review! We're glad Rozeena has always provided brilliant customer service and delivered positive experiences. We look forward to welcoming you back in the future!
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