Paradigm Housing Group Reviews 

Kevin and Michael relaid some patio slabs replacing some very old and dangerous paving for me. They have done an amazing job. It is a pleasure to step outside my door again. I want to say thank you very much

I was given an appointment for the plumbing job within 2 weeks. Martin arrived first thing in the morning & assessed what needed doing regarding the leak. He made a quick trip to his van as it was the tap that had lost its seal & was dripping down into the cupboard. He also dismantled the U bend & removed two metal chopsticks that had been blocking the waste pipe.
He completed the work quickly & gave me a full discription of his findings & I now have a shiny new tap. He tidied up & removed all rubbish. He is very polite & curtious & knows what hes talking about. Im grateful that Paradigm have experienced technictions like him with a great can do positive attitude.

Paul (Doors) arrived on time, to fix my broken balcony door. He was very cheerful and friendly and made the door open, close and lock in no time. He also fixed a kitchen cupboard hinge i mentioned too, again very quickly. He gave some sound advice to a tiling project i was thinking of doing, very helpful, very friendly. Excellent. Nice to experience real professional for once!

We had our bathroom renovated by a gentlemen called Leon. He was polite, courteous and explained the whole process. The bathroom was completed to a high standard, he even fitted the heated towel rail we had for years ready. Overall a lovely experience. He explained everything he was doing within the bathroom. Leon was very tidy and cleaned up along the way.

Paradigm Housing turned my life around today the service i got from these guys the last five days has been a complete god send.Never been more great full thank you for sending in the professionals >>quality<< work.
Blown away

We had a boiler fault, I contacted Paradigm to see if the job could be prioritised due to our ages. The job was brought forward to same day, a technician attended and after his excellent work, our heating is up and running again. Very happy and pleased with service.

Since being with Paradigm housing I have nothing but praise work has been carried out promptly and to a high standard

Swift response to problem, everyone friendly and helpful

Excellent job completed by 2 respectful and efficient guys.

Conner and will both did a great job! Great communication,worked fast!
Very happy with the outcome.

The whole experience with Paradigm has been superb. Very professional people in all departments.

Leon refurbished my bathroom to a high standard was polite and very clean worker.

I was recently transferred from my previous social landlord to Paradigm Group and needed to contact them to report a faulty communal parking gate. The customer service representative I spoke with was friendly, patient, and an attentive listener. Her warmth and genuine welcome to Paradigm were very much appreciated and left a positive impression on me.

I was particularly struck by her thoughtful comments, which gave me the sense that Paradigm is a social landlord truly committed to improving services for tenants and homeowners—especially during this period of growth. This dedication is clearly reflected in their efforts to expand activities, implement best practices, and enhance social benefits within the local community.

I also want to commend Paradigm for their proactive communication. Receiving messages and follow-up calls regarding matters that affect us—something I have experienced twice since January—is reassuring and demonstrates their commitment to keeping tenants informed.

How polite ypu mam wss it was jere to check the gas bpiler

He was a head worker

Fantastic service, completed the works in the same day. Very happy with the completed works . Contractors very professional.

I've been with LQ for over 25 years and in that time my home had been destroyed my shabby workmanship and with taking them to. court in the end
THEN Paradigm took over and ànd wow wow wow what a difference in workmanship perlite people and kind
The housing team also brilliant èverybody who work with Paradigm are so very lovely
It's just like phoning one of the family for chat
Absolutely love it

What a super quick service, I was left feeling concerned due to my x partner and now Ian has completed my new door locks and explained how they work I now feel a lot safer and happier.

Thanks to a cancellation on the day, my repair appointment was brought forward by two weeks, where the problem was fixed quickly and efficiently by Ryan.