PayBright Reviews 

9.039
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... Toon meer

Beoordeeld met 5 van de 5 sterren

At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... Toon meer

Beoordeeld met 4 van de 5 sterren

First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... Toon meer

Beoordeeld met 3 van de 5 sterren

The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(9.039)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So easy!

So easy!

The process was incredibly simple and quick and with zero % financing, what's not to love?

10 juni 2023
Beoordeeld met 1 van de 5 sterren

Not a trustworthy company, horrible customer service

I have previously used Paybright before to finance a tv purchase. I now want to use it to make a new laptop purchase, but it tells me it cannot confirm my account. When I call and finally get through to customer service after nearly an hour and give my phone number, I am told that the account is associated with a different name and that the account holder must confirm any changes. I am the account holder, I have had this phone number for 14 years, longer than paybright has been a company, live alone. I have emails to prove the account is mine from my past purchase. So they just let some scammer change my account at some point? Now locked out. Supposedly someone is going to call me back (couldn't just get transferred, god forbid), but the person I spoke with was quite rude.

Since I started trying to make this payment the delivery date for the laptop has already changed by a week. They no longer monitor emails (which is absolutely insane), and their website contact form is broken, you cannot submit anything. This company does not want customers to contact them. Even if I do get access to my account resolved, how can I trust this account not to allow scammers to make purchases on my credit?

edit: I emailed you last week, no one emailed me back. I have called 3 times. The most recent call I am now told it will take 10 BUSINESS DAYS for this "investigation". What is there to investigate? I can send all related information to my phone number to you, except that no one has emailed me to receive any. Absolutely horrible company with horrible customer service, your one star will not be changed.

7 juni 2023
Review zonder uitnodiging
Logo PayBright

Antwoord van PayBright

Thank you for providing us with your valuable feedback. You have our apologies, but would like to take a closer look. To facilitate a more thorough investigation, we kindly request that you reach out to us directly at customercare@affirm.ca

Beoordeeld met 1 van de 5 sterren

Attempted to use pay bright twice…

Attempted to use pay bright twice through different merchants. Both orders did not go through. Spent too long on the phone and chat and email trying to resolve issues.

8 juni 2023
Logo PayBright

Antwoord van PayBright

You have our apologies for any inconvenience. As we await further communication from the merchant in this matter, your inquiry has been escalated with the appropriate team. Once new information is available you can be assured we'll be following up in more details.

Beoordeeld met 5 van de 5 sterren

Well this is tgreat experience 1st timehe first time I have used…

Well this is the first time I have used Paybright! I found it very easy to use and follow, and the process did not take long at all. I also received help from someone (human) after initially getting a computer to talk to and they stayed o like e in the purchase process which made my time seem worth something, which is a nice change to see! Once I have paid for my smart watch I will see if they can help with some Samsung ear buds!

7 juni 2023
Beoordeeld met 1 van de 5 sterren

Financial Institution that wont help people being frauded

Received a payment didnt go through request from Paybright with my friend/coworker as the "name on file". When I called Paybright to figure out what happened they said as you aren't the account holder we cant help you. Wouldn't confirm if the email address has his or my name in it (all of both of ours do), what they were attempting to charge, really any info.

Getting stonewalled by a financial institution that may or may not be acting on my Credit Score or against my bank accounts is not ok

5 juni 2023
Review zonder uitnodiging
Logo PayBright

Antwoord van PayBright

Apologies for the trouble! We'd like to ensure you're taken care of. Please reach out to our team at customercare@affirm.com. From there, a member of our team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Great when you need a little help.

At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your head and keep your head above water and eventually you will make it back to dry land . Thanks PayBright I appreciate the help when I needed it most .

4 juni 2023

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer