PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... Toon meer
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Lees wat reviewers zeggen
At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... Toon meer
First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... Toon meer
The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.
Contactgegevens
650 California Street, 12th fl., 94108, San Francisco, Verenigde Staten
- marketing_tp@affirm.com
- www.paybright.com
4,4
Uitstekend
9K reviews
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Not impressed
Eventually the system worked, but not until after 2 security messages and 3 weeks of waiting on customer service to return my messages.
3 juni 2023
Antwoord van PayBright
Apologies for the trouble! We'd like to ensure you're taken care of. Please reach out to our team at customercare@affirm.com. From there, a member of our team will be happy to help.
Is not the good order
1 juni 2023
Antwoord van PayBright
We're sorry to hear that! If there is anything specific you'd like us to take a look at, please reach out to our team at (888) 484-4282. We're always happy to help.
Paybright Rocks!
PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are responsive and caring. We call a lot for support and they always treat us with respect and kindness. Highly recommend PayBright and especially their partner support. Keep up the great work!!!
Thanks
The team at PCM Merchant Services
1 juni 2023
Review zonder uitnodiging
It was very easy and simple process to…
It was very easy and simple process to use really liked it
28 mei 2023
Si j'avais pu mettre -5☆
Si j'avais pu mettre -5☆, je l'aurais fait! C'est vraiment n'importe quoi! Ils prennent toujours un paiement supplémentaire dans mon compte et après ça prends 6 mois pour être remboursé sans compter tous les efforts qu'il faut faire pour ravoir son argent! Ils m'ont fait le même coup chaque fois! Mon erreur a été de leur laisser plusieurs chances! J'ai utilisé leur service 5 fois et ce fut le cas à chaque fois! C'est n'importe quoi! Ils prennent 2 prélèvements le jour de l'achat et 3 autres par la suite. Ne prenez pas leur service!
31 mei 2023
Review zonder uitnodiging
Antwoord van PayBright
Vous avez nos excuses pour tout problème ici. Nous voulons nous assurer que toutes vos préoccupations sont traitées avec le plus grand soin et si vous avez des demandes ou des questions supplémentaires, n'hésitez pas à nous contacter au (888) 484-4282 ou à customercare@affirm.com et notre équipe se fera un plaisir de regarder de plus près.
Affirm Customer Care
Good transaction overall
First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied with PayBright services. I recommend.
27 mei 2023
Whole company sucks
31 mei 2023
Antwoord van PayBright
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us was less than desired, but if there is anything we can improve don't hesitate to reach out to us at customercare@affirm.ca.
Affirm Customer Care
Excellent service
30 mei 2023
A1 credit until I got mixed up with this company
Cannot contact anyone at company. My bank account was compromised. Every time I would log in to change my banking information it wouldn’t change it. This went on so long that I received a collection letter. My credit was A1 until I got mixed up with this company. The 0% financing was attractive until a few months into my contract they changed it to 19%.
It feels criminal to me.
30 juni 2022
Review zonder uitnodiging
Antwoord van PayBright
You have our apologies for any inconvenience. We would like the opportunity to investigate your feedback further. Please could you contact us at customercare@affirm.com or call our team at (888) 484-4282. We'll be happy to review and take a closer look.
Affirm Customer Care
The response time was good however......
The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make payments which was disappointing because I wasn't able to get points if I could have used my CC.
30 mei 2023
Antwoord van PayBright
Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We look forward to improving with the help of this feedback.
Affirm Customer Care
That was quick
29 mei 2023
Very efficient
I loved the efficiency of the process and the 0% interest rate. I could have paid it off but figured with no interest why not just hold on to my money.
28 mei 2023
Easy online finance and best soft loan
Easy online finance and soft loan for them who can not cash purchase and better than high interest credit card.
28 mei 2023
So easy and quick!
28 mei 2023
Would not hesitate on using this…
Would not hesitate on using this company. There literally is no downside to it. Was seamless, was able to get the product I needed within a day. Love that they have an app that actually works, let's you change the banking info to credit card. 5 out of 5, highly recommended.
28 mei 2023
Pleasure to deal with PayBright
I received a quick response for my questions, and they were a pleasure to deal with, plus I got 0% interest for my 6 month installments.
27 mei 2023
It too time repetitive everytime I have…
It too time repetitive everytime I have be qualified
27 mei 2023
Antwoord van PayBright
Thanks for your feedback with us. We deeply respect your concerns, and we will try to combine your feedback with our R&D, in order to provide a better user experience in the future.
-Affirm Customer Care
Fast approval with no interest !
Bought an new iphone at Apple store online, and never thought will be so easy to aply and pay with PayBright. Will certainly use it for other purchases.
26 mei 2023
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