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Payment Assist Reviews 

10.997
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve used payment assist on a few occasions when I have needed too. A really way of paying for the service you have used. Would definitely recommend very easy to set up, many thanks a very satisfied c... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Autofinanciering en -lening bedrijf

Geschreven door het bedrijf

At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(10.997)

1.925 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Professional and polite staff

Professional and polite staff, quick and easy decisions highly recommend there services 👍

24 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Daniel,

Thanks for your review.

We’re pleased to hear you found our team professional and polite, and the process quick and easy.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Incredibly easy to set up,done in a few…

Incredibly easy to set up,done in a few minutes,have used before and no doubt will use again,thank you

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Keith,

Thank you for your review. We’re really pleased to hear you found the process quick and easy, and that you would use Payment Assist again.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

In my personal experience with payment…

In my personal experience with payment assist it was incredibly convenient and helpful with my garage bill being split into 3 manageable payments instead of taking the hit all at once so I would highly recommend this service if you’re garage works in conjunction with this fantastic option, thanks very much payment assist!.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

Thank you for your review and recommendation. We’re delighted to hear Payment Assist helped make your garage bill more manageable by spreading the cost.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very happy custmer

Very happy with payment Assist I’ve used them before from the start to finish the finance side of it was great straight forward I will be using again

25 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Steve,

We’re really pleased to hear you found the finance process straightforward from start to finish and that you would use Payment Assist again.

Thank you for your review.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, helpful in a time of a big car repair and 0% APR is amazing ..

24 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Cheryl,

Thanks for your review.

We’re really pleased Payment Assist made your car repair bill more manageable and that you found the process easy to use.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Bril service and quick.thank you thanks…

Bril service and quick.thank you thanks for helping people out with cost living going on bril.

24 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi there,

Thank you for your lovely review. We’re really pleased you found the service quick and helpful, especially during a time when managing costs can be difficult.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Great option to use for spreading the cost

Great option to use for spreading my car repair bill over a number of months interest free. Very easy to apply online and so simple and quick to set up. Will definitely use again.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

We’re really pleased you found Payment Assist quick and easy to set up, and that spreading the cost made your car repair bill more manageable.

Thank you for your review.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Not the first time I've used payment…

Not the first time I've used payment assistance.
Works very good so easy for the application every little helps with things you need to purchase

25 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Kevin,

Thanks for your review.

We’re really pleased you continue to find Payment Assist easy to use and helpful when spreading the cost of essential purchases.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Quick and Easy

Very easy communication and set up of payment plan to ease the financial burden of an unexpected car repair bill.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Paul,

Thank you for your review.

We’re really pleased you found the communication and setup quick and easy, and that Payment Assist helped make an unexpected repair bill more manageable.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

The service was brilliant at the most…

The service was brilliant at the most needed time.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi there,

It's wonderful to hear Payment Assist was there for you when you needed it most.

We know unexpected repair costs can come at difficult times, so being able to provide a straightforward way to spread the cost is exactly what the service was designed for.

Thank you for your kind words and for taking the time to leave such a lovely review. We're really pleased we could help when it mattered most.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Due to take the kids away on holiday in…

Due to take the kids away on holiday in 2 weeks time before noticing an inlet manifold crack leaking coolant, the bill was big as expected but pay assist have helped me out massively to spread the cost over 6 months, the car will be repaired thanks to these and I still get to take the kids away in time, definitely worth the 5🌟 rating im leaving

22 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

What a wonderful review, thank you. We're delighted Payment Assist was able to help at such an important time.

Discovering a major repair just before a family holiday is never ideal, so it's fantastic to know that spreading the cost over six months meant you could get your car repaired and still enjoy your trip with the kids.

Stories like yours are exactly why Payment Assist exists. Thank you for your kind words, your 5-star rating and for taking the time to share your experience.

We hope you have a fantastic holiday!

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

It was easy to be approved and l was…

It was easy to be approved and l was very happy with the service.My windscreen replacement was done just after being approved so thank you for being user friendly

19 juni 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Rumbidzayi,

We're delighted to hear you found the approval process quick and straightforward, and that everything was in place for your windscreen replacement without delay.

Making the application as user-friendly as possible is exactly what we aim to do, so it's fantastic to know you were happy with the service you received.

Thank you for taking the time to leave such a lovely review. We're pleased we could help make the cost of your repair that little bit easier to manage.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy and quick service

Easy and quick service

23 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi there,

We're pleased to hear you found Payment Assist quick and easy to use.

We know that when you're dealing with unexpected repair costs, having a straightforward application process can make all the difference, so it's great to know everything went smoothly for you.

Thank you for taking the time to leave such a positive review. We really appreciate your feedback and are delighted we could help.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very simple and quick

Very simple and quick. A really useful option to help keep in budget

21 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Chris,

It's great to hear you found Payment Assist simple and quick to use.

Being able to spread the cost into manageable payments is exactly what the service was designed for, so we're delighted to know it has helped you stay within your budget.

Thank you for taking the time to leave such a lovely review. We're pleased we could provide a solution that worked well for you.

Best wishes,
Payment Assist

Beoordeeld met 4 van de 5 sterren

Very quick and easy service

Very quick and easy service. Only criticism of the process of you cannot enlarge/zoom in on the text for the agreement if looking on your phone.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

I'd incorporate the invitation naturally, in line with your 4-star examples:

Hi Angel,

Thank you for taking the time to leave such balanced feedback.

We're delighted to hear you found the service quick and easy to use, as providing a straightforward application process is exactly what we aim to do.

We also appreciate your comments about viewing the agreement on a mobile phone. We'll be sure to pass this feedback on to the relevant team, as insights like yours help us continue to improve.

As you've rated us 4 stars, we'd love to know if there was anything else we could have done differently to earn that fifth star.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Amazing and so easy

Amazing and so easy, a great way to get the tyres I want but price is out of reach, but not any more thanks to payment assist.

22 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Harry,

What a fantastic review, thank you.

We're so pleased that Payment Assist has helped make it possible for you to get the tyres you wanted without paying the full cost all at once. Helping customers spread the cost of essential motoring expenses is exactly why the service exists, so it's wonderful to know it's made such a difference for you.

Thank you for your kind words and for taking the time to share your experience. We're delighted we could help.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I love the seamless process to this…

I love the seamless process to this credit facility. Keep it up.

23 april 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Moses,

What a lovely review, thank you.
We're delighted to hear you found the process so seamless. Making it quick, straightforward for customers to access Payment Assist is exactly what we aim to achieve, so it's fantastic to know that's been your experience.

We really appreciate your kind words and your encouragement. Thank you for taking the time to share your feedback.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy and helpful service for both…

Easy and helpful service for both payment, and an easy user experience I would recommend this to anyone thank you

22 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi James,

What a wonderful review, thank you.

We're delighted to hear Payment Assist has made such a positive difference and helped you spread the cost of your new tyres. It's also great to know our team could adjust your payment date to better suit your payday, making your repayments easier to manage.

Feedback like yours reminds us why we do what we do. Thank you for taking the time to share your experience and for your kind words about our service.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant. Cannot say a bad word about payment assist. If it weren’t for them I wouldn’t be able to afford my new tyres. They even changed my monthly payment day so it landed on my pay day - making it easier to manage and pay. Great service!

22 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Stacey,

We couldn't ask for much better feedback than this, thank you.

We're so pleased Payment Assist was able to help you spread the cost of your new tyres and make them more affordable when you needed them.

It's also great to hear that changing your payment date to better fit around your payday made things easier for you. We always try to be as flexible as possible where we can, so it's fantastic to know this had such a positive impact.

Thank you for your kind words and for taking the time to leave such a wonderful review. It really does mean a lot to the whole team.

Best wishes,
Payment Assist

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