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Payment Assist Reviews 

10.995
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve used payment assist on a few occasions when I have needed too. A really way of paying for the service you have used. Would definitely recommend very easy to set up, many thanks a very satisfied c... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Autofinanciering en -lening bedrijf

Geschreven door het bedrijf

At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(10.995)

1.925 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very straightforward process excellent…

Very straightforward process excellent service
Michael Wood

29 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Michael,

We’re grateful you took the time to share your feedback.

It’s great to hear you found the process straightforward and received excellent service throughout.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Payment Assist was great for sorting my…

Payment Assist was great for sorting my finance for the car everything went through smoothly

28 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Kevin,

It’s wonderful to hear that everything went smoothly and that Payment Assist helped you arrange the finance you needed for your car.

Making the process simple and stress-free for our customers is something we’re very proud of.

We really appreciate you sharing your experience.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy to use

This is my first time in using payment assist It was very easy to use?

28 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Giovanni,

We’re delighted your first experience with Payment Assist was so straightforward. Making the process simple and easy to use is something we’re very proud of.

Many thanks for sharing your feedback.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I was struggling with costs

I was struggling with costs, Payment Assist sorted that and we were able to proceed quickly. It was super easy. Thank you. Excellent.

28 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Andy,

We’re so pleased Payment Assist helped make the cost more manageable and allowed you to proceed quickly.

Providing a simple, straightforward way to deal with unexpected expenses is exactly what we’re here for.

We really appreciate your excellent feedback.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Great Service

Great service received with the large bill I had spreading it over the last 4 months made it easier thanks

29 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

It’s great to hear that spreading the cost over four months made your large bill easier to manage.

We really appreciate your feedback.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very accommodating

Very accommodating, very pleased

28 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Michelle,

We’re delighted to hear you found our service accommodating and that you were pleased with your experience.

Supporting customers with a helpful, straightforward service is something we’re very proud of.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

At my annual mot earlier this year

At my annual mot earlier this year, my car needed to have some work carried out, to enable it to pass!
This is the third time that I've used Payment Assist, to help me afford the work on my car and with no interest charged and 3 months to pay, fantastic service! Thank you so much! 😊 April

13 april 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Bob,

It’s wonderful to hear that Payment Assist has been able to support you for a third time.

Unexpected MOT repairs can be difficult to budget for, so we’re proud to provide an interest-free way to spread the cost and keep your car safely on the road.

Thank you for choosing us again.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

A lifesaver when I was hit with an unexpected MOT bill!

I was hit with an unexpectedly expensive bill alongside my MOT earlier this year and found myself in a position where I had no reasonable way of covering the cost all at once. This service was honestly a lifesaver, as it meant I could spread the cost and get my car back on the road within days rather than having to consider selling or even scrapping it.

I’ve been paying the plan off over the last six months and this month was able to make my final payment a little earlier than the automated payment date. I initially tried to pay online but it wasn’t processing, so I called instead and was helped by a really helpful member of staff… George, I think! He quickly realised that the plan was still registered to my previous postcode, while my card was registered to my new address. After a few minutes updating my details, the payment went straight through.

I’m so pleased with the service from start to finish. When that unexpected bill first came through, I was incredibly stressed, especially as it felt like the repairs might cost more than the car was even worth without a valid MOT. Being able to spread the cost meant I could keep my car, get it back on the road quickly and pay everything off at a manageable pace. Six months later, it’s now fully paid off and I’m very grateful this option was available when I needed it.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Hannah,

We’re so pleased Payment Assist was there when you needed it most.

Unexpected MOT and repair bills can be incredibly stressful, and helping customers spread the cost, keep their cars on the road and manage repayments at a comfortable pace is exactly why we provide this service.

It’s also wonderful to hear that our team was able to quickly resolve the issue with your final payment. We’ll be sure to share your kind feedback with them.

Congratulations on completing your plan, and thank you for taking the time to share your experience.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Great dealing with payment assit ,nice…

Great dealing with payment assit ,nice and easy

27 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Anthony,

We’re glad to hear you had a great experience and found everything nice and easy. Providing a simple, straightforward service is something we’re very proud of.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Easy and good system to set up new…

Easy and good system to set up new warranty payments swift & hassle free

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Steve,

It’s great to hear you found the system quick, easy and hassle-free when setting up your warranty payments.

We’re proud to make the process as straightforward as possible for our customers.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Quick response and easy to work with

1 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

We’re delighted to hear you received a quick response and found our team easy to work with.

We’re proud to provide a straightforward and supportive service that makes managing unexpected costs as simple as possible.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

National Tyres

A superb way to help paying for your motoring needs. No interest to pay. Nice to see such a service.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Keri,

We really appreciate your kind feedback. Unexpected motoring costs can be difficult to manage, so it’s wonderful to hear that our interest-free payment option helped make things easier for you.

We’re proud to provide customers with a simple and supportive way to spread the cost of essential motoring needs.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

I was so grateful to payment assist for…

I was so grateful to payment assist for the easy a painless way they delt with my request for help. I have also spoken to them on the phone to change a payment date, so helpful and reassuring. THANK YOU.

18 mei 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Julia,

It’s lovely to hear that you found the process easy and stress-free. We’re especially pleased our team could help change your payment date and provide the reassurance you needed.

Offering flexible, supportive service when customers need a little extra help is something we’re very proud of. Thank you for your kind words.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Everything was done professionally and…

Everything was done professionally and promptly

25 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Trevor,

We’re really pleased to hear everything was handled professionally and promptly.

Thank you for your review.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Great company always very quick with …

Great company always very quick with payment and great on
Service

26 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Richard,

Thank you for your review. We’re really pleased to hear you found our service quick and helpful.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Yes I’m so happy

Yes I’m so happy , thank you very much , I’m still in shock that there it’s still good service , happy faces, I’m very grateful 🙏, everything goes very well , thank you so much

25 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Monika,

Thank you so much for your lovely review.

We’re delighted to hear you had such a positive experience and that everything went smoothly.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Professional and polite staff

Professional and polite staff, quick and easy decisions highly recommend there services 👍

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Daniel,

Thanks for your review.

We’re pleased to hear you found our team professional and polite, and the process quick and easy.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Incredibly easy to set up,done in a few…

Incredibly easy to set up,done in a few minutes,have used before and no doubt will use again,thank you

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi Keith,

Thank you for your review. We’re really pleased to hear you found the process quick and easy, and that you would use Payment Assist again.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

In my personal experience with payment…

In my personal experience with payment assist it was incredibly convenient and helpful with my garage bill being split into 3 manageable payments instead of taking the hit all at once so I would highly recommend this service if you’re garage works in conjunction with this fantastic option, thanks very much payment assist!.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Payment Assist

Hi David,

Thank you for your review and recommendation. We’re delighted to hear Payment Assist helped make your garage bill more manageable by spreading the cost.

Best wishes,
Payment Assist

Beoordeeld met 5 van de 5 sterren

Very happy custmer

Very happy with payment Assist I’ve used them before from the start to finish the finance side of it was great straight forward I will be using again

25 juli 2026
Review zonder uitnodiging
Logo Payment Assist

Antwoord van Payment Assist

Hi Steve,

We’re really pleased to hear you found the finance process straightforward from start to finish and that you would use Payment Assist again.

Thank you for your review.

Best wishes,
Payment Assist

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