PCM Reviews 

The only reason they get even one star is because I have to select one for the review.
Long story short, the customer service rep I encountered was rude and totally unprofessional. He refused to help in the easiest of delivery situations.
I hope to never come in contact with them again!

STAY AWAY
STAY AWAY
DECEITFUL
DO NOT BUY NEW OR USED!!!!!!!
GOOD LUCK EXCHANGING OR RETURN!
EXTENDED WARRANTY??? WHAT A JOKE
THIS COMPANY SHOULD BE INVESTIGATED BY THE ATTORNEY GENERAL
DONT BE FOOLED BY HIDDEN NAMES, TIGER DIRECT IS PART OF PCM AND THIS IS A DECEITFUL COMPANY

STAY AWAY

My experience with PCM has been very positive this past year. Marco has always been able to provide me with excellent support and alternative solutions to any issues that may come up.

They tried, sincerely, to rectify my keyboard problem. Turned out to be Apple's problem. I ended up purchasing a THIRD Magic Keyboard from them. The problem was buried deep in the preferences. Took hours on the phone with several engineers. Experience made me less trusting of third-party suppliers.

PCM came recommended by our IT/Computer Specialist. As a small company we do not have the expertise, time or working knowledge to know what is needed, only that is, our IT Specialist gives us the numbers and we come to you to purchase.

Item wasn't sent by method promised and the phone number was incorrectly given to the shipping company. Furthermore, when there were delays with getting the order & subsequent cancellation of the order, my refund of money didn't arrive for more than 2 weeks. With the issue of getting refund, there wasn't a return call as promised and I had to contact my credit company to dispute the charge. Of note, the company left messages on my phone with the initial order that were hard to understand due to severe accent combined with rapid speech. I tried to give PCM a chance, but I won't ever be ordering from them again.

Easy to order, good pricing and quick delivery. I only wish the product search had more options.

I have ordered several desktops, Laptops, monitors and accessories from PCM and have been pleased with the quality and price as well as their services in ordering, shipping and support. I would not hesitate to recommend them.

Easy ordering process and quick delivery.

It got me the products that I needed quickly and correctly.

Product arrived as expected with the most reasonable price around.

Product was as advertised and awesome. The item was delivered ahead of scheduled. Ordering was simple and easy with no snags

the product was received as pictured and the turnaround time was excellent.

ordered an SSD hard drive got it fast, and works great. Excellent price for a 480GB one

They charged me a 15% restocking fee for a return. I understand if I ordered the wrong part but they sent me a different item, but still charger me a 15% restock fee. I will never use them again.

Product arrived on time, in good condition. Will continue to evaluate product. At this time would likely order again. Good experience.