PCM Reviews 

DON'T TRUST THEM WITH YOUR MONEY! I purchased a laptop on 1/23. It did not meet the advertised specs (FHD 1920X1080) but only had 900 lines of resolution. It took several phone calls and days of jumping through hoops (sending pictures, etc.) to finally get a return label and they received their laptop back on 2/12. I STILL HAVE NOT RECEIVED A REFUND! They string you along and string you along. I'm calling the BBB and the States Attorney General. I don't know if they will ever reimburse me. DON'T TRUST THEM WITH YOUR MONEY!

DON'T TRUST THEM WITH YOUR MONEY!!!!!!!!

Tiger responded and said call customer service. I did. They continue to string me along. 24-48 hours every time I call and still no reimbursement. THEY CANNOT BE TRUSTED.

DON'T TRUST THEM WITH YOUR MONEY! IF YOU HAVE TO RETURN YOUR PURCHASE YOU WILL WAIT FOREVER TO GET REIMBURSED! I CAN'T EVEN SAY YOU WILL GET REIMBURSED BECAUSE I NEVER HAVE BEEN.

all went well. Ordered on Wednesday and got
it Friday.

High quality products. Fast shipping. Excellent service.

Had a great deal on a laptop my daughter needed for college

Quick service and very pleased with the computer. I have purchased several computers from pcm over the years and have always been happy!! Great option for me and anyone who would like to have a good product at a reasonable price!!

Good Price on my Lexmark printer
Ordered on a Saturday evening. Order confirmation e-mail indicated that the printer was backordered but delivery was made within 5 days which was a surprise.

IanPaulo Hernandez is the greatest. He helped me along the way and made sure any issues were covered quickly and professionally.

I thought it would be five days or more before I got my purchase. It arrived two days after I placed the order!

Terrible. Sent a defective product. It's taking a week to get a return shipping label and still nothing. All of the customer service is overseas and speaks no english. Stay far away. Buy from literally any other retailer.

They were selling a graphics card for $100 under its going price. I bought one and they cancled the order and did not tell me about it till I sent an email to customer service. They then posted the same product for double its actual value.

Not trustworthy at all. Go to PCPartpicker to help find deals. This company will never be the lowest price, too greedy.

Order Number: W1446676

I purchased MacDrive on 10/25/18 and still have not received an activation. When I called yesterday they hung up on my a few time and finally after a few attempts of calling them, they said they'd call me back. I had to call today to request a refund.

Fast processing! Product arrived in perfect condition in just a few days! Great price too!

The process of doing business with PCM was great and fast.
David

Refurbished laptop looks and works like brand new -- saved many $$$ and it arrived in 3 days! Outstanding! I've bought many things from PCM and never been disappointed.

Communication was great overall. I received prompt attention and answers to my concerns. We had an issue with the cooling fan on this refurbished computer and had to return it. Just the nature of the beast- reflection of the service provider is still excellent.

The orders were sent in (3) different shipments, but an overall good experience.