PC Mobility Services Reviews 

I cannot commend this company more highly, they have been excellent in all aspects of communication, turning up on time and the completion of fixing the fault without any issues.
Their service is truly one of the best we have received.
Thank you to all staff and the polite, helpful and competent engineer 👏🏻👏🏻🤩

The engineer was very prompt with his time, did his job efficiently and quietly. Spoke to my grandparents with kindness. Overall my grandparents were very pleased with the service received.

Engineer was available early and called to see if that was OK, which it was. Friendly, efficient and knowledgable. Would highly recommend.

When the ancient Acorn 120 stairlift on our front steps developed an intermittent fault, PC Mobility Services Ltd were contacted to establish what options were available. The receptionist kindly connected me to Neil Williams, one of their engineers, to discuss what to do. I agreed to begin with a service at a cost of £95, any parts required would be extra. The genial Neil Williams arrived a few days later and, while I watched, set to work, also explaining what he was doing (which I found educational). In short order, Neil had the carriage running smoothly up and down the track and it dawned on me that no great expense was likely to be involved.
I cannot remember all that was done, but microswitches were checked, the motor carbon brushes were checked for wear, the current taken by the motor was measured up and down the track. There was plenty of lubrication and he was very careful not to get oil on our front steps. I was given a copy of his Worksheet which recorded that faults F6 and fault F2 had been fixed. The visit lasted 45 minutes. I was very happy to pay the agreed fee and am very likely to use PC Mobility Services again if necessary.

I thought the service was very good. The fitter was wonderful and the price was excellent.

From the moment that I phoned I was greeted by a very friendly & competent receptionist. Engineer N. Williams turned up on time a few days later & he knew immediately what had happened to cause the fault. He remembered myself & dad from his visit back in August last year. My dad suffers with Alzheimers but the engineer was amazing with his interaction, extremely chatty & Patient. I would highly recommend this company.

Neil Williams so very professional and took great care to ensure we understood how to use our new stair lift. We would recommend him to anyone.

Jan

An extremely prompt service as promised, an excellent price for the Stairlift. Excellent installation with no mess at all and very discreet wiring.
I am under 5 foot tall and had no trouble at all in seating my husband onto the chairlift. I have nothing but praise for Mr Reg Williams and the Gentleman who installed the lift. I would highly recommend PC mobility Services LTD

The engineer arrived earlier than expected and was very curtious. He checked everything on our stairlift and pointed out that new batteries were needed which we accepted.He also adjusted the slide mechanism so that the chair would be more level with the top of the stairs. Overall we’re very happy and satisfied with the service provided and hope to continue with the stairlift for a long time yet. Many Thanks Robert and Pauline GRIFFITHS

The engineer arrived promptly and was very polite introducing himself.He did a very thorough service of my year old stairlift asking me if I had any problems with it.I have been very pleased with P C Mobility customer service since I first needed a stairlift.I would recommend them to anyone.

From ringing the admin staff to arrange and engineer coming to service the stairlift, I cannot fault the service. Professional, prompt, kept me informed of stairlift service findings and good value for money.
Well done great company!

Excellent, prompt, efficient service.

great service, stairlift ordered, surveyed and installed within 3 days. intallation was great, engineer knew his stuff, very proffesional. would reccomend to all.

We started exploring the need for a stairlift within the last month. PC mobility was the first company we visited near Blackwood. The office staff were helpful and put us in touch with the surveyor who contacted us with the hour and visited the same afternoon. We needed to have some minor building work to be done. The building work was completed and our stairlift was fitted within a week. The installers came on time and finished at exactly the estimated time. The explanation of operating the stairlift was really clear and the installer observed the first attempt to make sure we had understood the instructions. All the safety features were explained and we were reassured that we could phone if there were problems. Excellent service and great to use a local business as everything ran smoothly.

A gentleman came for a routine service. Once I opened the door, he introduced himself and asked about the stairlift and how it's been performing. Made sure we were aware of the tools on the ground and to be careful not to trip over them. Overall, very welcoming and polite.

We have been using PCMS Blackwood for sevicing our stairlift for several years now and have always had good prompt service without being ripped off(unlike some of the companies out there). The engineers are alway polite, friendly and helpful. Today the engineer arrived within a couple of hours after speaking to the office to book the appointment. Excellent service!

Excellent service for my elderly mum,
Very efficient service
Really polite and helpful engineer
Highly recommend this company

Great response at short notice to service and replace batteries/bushes on my mother's stairlift. Neil Williams attended and provided a great service which included advice on operation, instructions and importance of user wearing seat belt during travel.

Stair lift fitted within a week of contacting the company. Neil the engineer was very polite and patient whilst explaining how to use it to my parents. Would recommend

We have had a stairlift for a year now and it has worked fine. During that time I have not had to call out the company once. I have just had the annual service done on it. Neil came at the arranged time, he was polite and professional, stripped the machine right down, there was no mess at all. I am a satisfied customer.