Perfect Stays Reviews 

754
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Thanks to Perfect Stays for a seamless process with great communication. We really enjoyed our stay at Harbour Walk - it has plenty of space, is well furnished, two parking spaces are handy and only... Toon meer

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Beoordeeld met 5 van de 5 sterren

Tregoose is a fabulous property in a great location. It’s extremely spacious, very well equipped and spotlessly clean! The Perfect Stays team were very helpful & efficient from start to finish. Hig... Toon meer

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Beoordeeld met 5 van de 5 sterren

The property was ideally situated and very well maintained The staff at Perfect Stays could not have been more helpful and the concierge service was very useful. We had a small problem during our stay... Toon meer

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Beoordeeld met 5 van de 5 sterren

3rd year using Perfect Stays .. fantastic service from booking to check out . Stayed at Treasure House in Polzeath . Beautiful property in a fantastic location . Booked for next year !! Highly recomme... Toon meer

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Bedrijfsgegevens

  1. Vakantiewoningverhuur

Geschreven door het bedrijf

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


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4,8

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TrustScore 5 uit 5

754 reviews

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4,8

Alle reviews

(754)

78 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect stay at The Cove, Polzeath

Our stay at The Cove couldn't have been better. The pre-arrival help and support was spot-on. The property is fabulous with good space and a wonderful setting just steps from the beach. A very personal and attentive service is not often delivered but all at Perfect Stays made it a perfect stay for us.

5 april 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Michael,

Thank you so much for your glowing review, we're so pleased we could provide a personal service for your stay at The Cove. We look forward to welcoming you back soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

The Old School House, Porthleven

Perfect stays provided a great experience, easy to deal with, good communication. No problems what so ever. The property was great, would recommend.

20 maart 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Mr Hamilton,

Thank you so much, we're so pleased you found booking a stay through us a great experience.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Treasure House Polzeath

We stayed at The Treasure House in Polzeath. The staff were extremely helpful and the property was fantastic.

22 maart 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Gillian,

Thank you so much for taking the time to leave a review for us. We're so pleased you had a lovely stay in the gorgeous Treasure House.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Clifftop in South Devon

We stayed at Clifftop in South Devon - it was an absolutely beautiful house in the perfect setting, perched up above Bigbury. The house itself is stunning, spacious with panoramic views of the sea. A short walk down to the beach and a highlight was the huge wetsuit/changing rooms - perfect for a large group with loads of gear! We are all desperate to return asap :-)
Thank you so much Perfect Stays for seamless booking process and 5 star stay.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Camilla,

This is so lovely to read - thank you for taking the time to share your experience with us! We couldn't agree more; Clifftop's views are breath-taking and perfect for bigger groups. We're pleased to hear it provided the perfect home for you.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

The Lookout in Mawgan Porth

The Lookout in Mawgan Porth was suggested to us by the Perfect Stays advisor. We booked it, and had a really lovely week there. It’s a beautiful, well-equipped, stylish home from home with an amazing panoramic sea view, hot tub and lots of relaxing spaces. The property managers were really helpful and even filled the hot tub in advance so it was ready to use on our first evening. The welcome hamper was excellent and very useful. I would recommend Perfect Stays as an excellent curator of special holiday destinations.

15 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear J Hardy,

Thank you so much for taking the time to leave us this feedback - we're delighted to hear you enjoyed your time at The Lookout!

We'll pass your kind words on to the Property Advisors, the owners, and the property managers, as they'll be appreciated by all.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Kilden Mor is one of the best properties we have ever stayed in

Kilden Mor is one of the best properties-we have ever stayed in. The house is exceptionally well presented and impeccably clean. The wonderful goodie hamper, cream tea and flowers provided a great welcome

The kitchen is equipped with everything you could possibly need and all very usable. Top class crockery, glasses and cutlery. A sticking point was wrestling with the instructions for the induction hob but once we solved this everything was fine.

Every bedroom is spacious and well designed with little touches which enhanced the stay. The bed though soft was very comfortable. The en-suite bathrooms are very luxurious.

The seating area with far reaching views across the estuary provided a relaxing area to tide watch.

Although we did not sit in the garden it is as exceptionally well designed and maintained as the rest of the house,

Overall a great relaxing break. We hope to return next year.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Lensbuyer,

It sounds like you had a great stay - thank you so much for taking the time to leave us this lovely review. We couldn't agree more; those views over the river are mesmerising - especially noticing the golden sands at low tide.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

A Perfect Stay with Perfect Stays!

We recently booked a holiday home in Cornwall through Perfect Stays, and the experience was nothing short of exceptional. From start to finish, their team was incredibly helpful, ensuring every detail was taken care of to make our stay truly special.

The property itself was stunning - immaculately clean, beautifully furnished, and equipped with everything we could possibly need. It was clear that a lot of thought had gone into both the design and the little touches that made it feel like a home away from home. The location was perfect, offering breathtaking views and easy access to local attractions.

What really stood out was the level of customer service. The Perfect Stays team was professional, friendly, and always on hand to assist with any questions or recommendations. Their expertise and attention to detail made the whole process seamless, allowing us to relax and enjoy our time in Cornwall without a single worry.

If you're looking for a luxury holiday rental with outstanding service, we highly recommend Perfect Stays. We'll definitely be booking with them again in the future!

10 maart 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Fraze,

Thank you for sharing such a lovely review! We're thrilled to hear that you had an enjoyable stay, and it’s truly rewarding to know our team helped make it special. Your kind words will be shared with everyone here, and I know they’ll be delighted to hear your feedback.

We look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Perfect stay in Red cove

Recently we stayed in Red Cove booked through Perfect stays and as always had an amazing time in a truly fantastic property. We have stayed in several properties booking with Perfect Stays, a really great company who make sure there is never any stress or problems from the point of booking to their follow up calls, concierge service and easy professional way of creating a perfect stay. Thank you to the whole team in Perfect Stays for all the great help and support when we book with you. We look forward to our next stay in October

14 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Stuart,

Wow - thank you for this review! Red Cove is certainly very special, and we're delighted you enjoyed your time there.

It's lovely to hear your kind words about our team, and we look forward to welcoming you again in October!

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Treasure House is a real treasure

Both Perfect Stays and Treasure House in Polzeath were excellent. Booking is simple, communication both prior and during our stay was great without being intrusive. We had a plumbing problem - these things happen - which was fixed straight away, no fuss and no interruption to our break. Treasure House is as described on the website. It was spotlessly clean, well equipped, with modern tasteful furnishings, and toasty warm for our February break. Located a short stroll to shops, restaurants, beach, and lovely coastal walks. We all loved it, including the dog.

15 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Richard,

Thank you so much for leaving such a lovely review. Our team are delighted to hear about your time at Treasure House, and we look forward to welcoming you back again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with , properties described exactly as you find. Well equipped, beautifully located . Don’t use anyone else .
It does exactly what it says on the tin -
Perfect Stays

15 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Chris,

Thank you very much for leaving us this lovely review - the team were thrilled to read it, and to hear that you enjoyed your recent stay with us.

We look forward to welcoming you again soon!

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Fantastic Views

Fantastic Views! Headlands was a great house , very well equipped. Comfy beds, even managed to use hot tub as the Sun came out. Great location, not to far from Padstow for great Restaurants and the choice of some beautiful beaches! We always use Perfect Stays, as you are guaranteed Superb Properties and a friendly , helpful Team.

20 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Karen and family,

What a lovely review - thanks so much for telling us about your recent stay at Headlands. It sounds like you made the most of your time in Cornwall, and what a treat to have the weather for it too!

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

We had an absolutely wonderful stay at…Laflouder Thatch with Perfect Stays

We had an absolutely wonderful stay at Laflouder Thatch in Mullion! From the moment we arrived, the house was in perfect condition—spotlessly clean and beautifully maintained. The check-in and check-out process was seamless, with clear instructions that made everything effortless.

The concierge service provided by Perfect Stays was exceptional. They were incredibly helpful and had fantastic recommendations for local activities, making our trip even more enjoyable. A special touch that we truly appreciated was the welcome basket filled with delicious Cornish products, which added to the experience.

Laflouder Thatch is a stunning home, and we couldn’t have asked for a better place to stay. We’ll definitely be returning in the future and highly recommend it to anyone looking for a relaxing and luxurious getaway in Mullion!

Enviado desde mi iPhone

15 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Fernando,

Thank you so much for your wonderful review! The team here are delighted to hear you enjoyed your stay at Laflouder Thatch, and even more so that our Concierge team's recommendations were helpful.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Half term Feb 2025 at Shorebreak, Constantine Bay

We spent half term at Shorebreak with our adult/teenage kids. The house is beautiful with stunning views of the sea at Constantine Bay. It’s a short walk down to the beach so summer months will be a treat. The house is really spacious and very modern with excellent bathrooms and decor. Two ovens, two fridges, wine fridge and boiling tap. We did lots of walks over the golf course to Harlyn Bay and also to the Cornish Arms (Rick Stein). We also used the buses into Padstow easily picked up from outside the shop at Constantine (about a 5 mins walk from the house). We were very organised and booked all our restaurants in advance. Great concierge service from Perfect Stays (they will book tables for you) They were often in communication to check all was ok. We’ll be back! Thank you.

15 februari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Catherine,

Thank you for this kind review, it sounds like you all had a fantastic time! The Concierge team are delighted they could assist with your holiday planning - there's nothing quite like knowing your restaurant reservations are taken care of ahead of time!

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Perfect Stays and Shun Lee - both have the wow factor!

Arranging a holiday with Perfect Stays was an excellent experience from start to finish. Fantastic customer service before during and after.
The house Shun Lee was simply beautiful and had the wow factor - a brilliant place to spend a celebration birthday with loved ones.
Situated on the cliff overlooking St Ives at the Portminster Beach 'end', a path led from the bottom of the garden and snaked it's way down the cliff through the woods and onto the beach. An out of season dream Cornish location.
The house itself was beautifully decorated and was big enough for our extended family - the fab dining room allowed all 13 of us to sit down together. The kitchen was fantastically equipped for a large party and was so spacious.
We used the Perfect Stays Concierge Service to arrange a Chef to come in and prepare the birthday dinner. Chef Caitlin Prees @TheCerenityChef was brilliant to work with and we can recommend her 100%.
when one of the two dishwashers broke down, the housekeeper service arrived within the hour to fix it for us - I mean how good is that!
Anyway, one very happy family, one fantastic holiday - take a bow Perfect Stays!

31 januari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Mrs J Robison,

Thank you so much for taking the time to leave us this review - we're so pleased to hear you enjoyed your time at Shun Lee, it sounds fantastic!

We agree those views are simply stunning - and what a way to enjoy it than with a private chef for your birthday dinner! We've passed your kind words on to the wider team and the owners who are all delighted.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

This was our third time with Perfect Stays

This was our third time with Perfect Stays and as usual we weren’t disappointed! Gwel Avor was amazing… spotlessly clean,warm and cosy.The team of staff are always so friendly & helpful. We are looking forward to planning our next stay at one of their beautiful properties.

31 januari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Theresa,

Thank you very much for taking the time to leave us this review - it has made our team smile in the office today, sharing the love this Valentine's Day! We agree, Gwel Avor is a beautiful property and we're so pleased you enjoyed your time there.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Very satisfied guests who would like to return sometime

Salt Spray in Porthlevan proved to be an ideal location for a January break. Friendly locals, including a group of hardy (mostly) ladies who were to be found swimming in the outer harbour at daybreak each day; an Independent supermarket that supplied all our food needs and more, and coloured lights all around the harbour which were turned on every evening as the light faded..... and Salt Spray was only a 5 minute stroll away in an enviable position, looking down on sand and sea and the southwest coast path.

As for Salt Spray itself, the house provided a level of comfort beyond what we could dream of. First class insulation (very important for a January stay!), a lovely big open-plan living area with picture windows framing views of the sea and access to a balcony for even better wave watching. The kitchen area was equipped with everything - and more - that anyone could want and sufficient technology for us to get to grips with and keep our relaxed brains alive. We cooked for ourselves every evening, it was a pleasure.

The walking around Porthlevan is superb. We walked east and west on the coast path and inland. It was a pleasure to return to Salt Spray and en-suite showers, to cook for ourselves in the dream kitchen and collapse in the very comfortable beds usually by 9pm.

Had the weather been bad, we would have made more use of the big TV in the living room and the games, books and second TV provided downstairs.

All in all a memorable week in an exceptionally comfortable and well-apointed property.
R.C and family, Exeter, Devon

10 januari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Ros,

Thank you so much for this lovely review - it sounds like you had a wonderful time at Salt Spray and really made the most of your time in West Cornwall.

We agree, having the coast path on your doorstep and returning home each day to those incredible views is sure to leave you feeling properly rested!

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 1 van de 5 sterren

DO NOT stay at SEA BREEZES

DO NOT stay at the property SEA BREEZES, Daymer Bay, Cornwall.

The owner kept us waiting 3 weeks and then took our entire deposit and made false claims/reasons as to why they are keeping it with no evidence provided, outrageous!

We have used Perfect Stays many times before and never had this happen ever before!

We will never use your company again thanks to your property owners, which is such a shame!

5 januari 2025
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Oliver,

Thank you for leaving us this feedback after your stay at Sea Breezes, though we’re disappointed to see it was posted before your conversations with our team had ended.

At all our properties, the owner’s property management team take a great deal of care to ensure everything’s been left in a tidy and respectful manor after one set of guests depart and before another set of guests arrive. However, as discussed with you, the owner’s property management team found this not to be the case when completing the changeover following your stay.

We’d never retain a guest’s security deposit without evidence, so in line with our security deposit process, the owner’s property management team provided us with multiple photos of the damage that had been caused and the additional cleaning that was required after your stay. Our team then passed these photos onto you and explained why your security deposit had been put on hold. There was a three-week window where our team were awaiting the final costs from the owner’s property management company before confirming the charge, however we were in touch with you regularly during this time.

We’re disappointed that you won’t be returning to our properties in the future, but we appreciate your feedback nonetheless.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Perfect Stays provide Perfect Stays!

My second positive review - and I think that says it all. We have used Perfect Stays for holiday rentals in West Cornwall every year for the past six years and have always found the team to be professional and friendly. Nothing is too much trouble, and the property management company they use - Coastal Keeping - deserves recognition too. Top marks to both companies, and I would whole-heartedly recommend booking a holiday through Perfect Stays. Finally - our two dogs love their Perfect Stays Cornish holidays as much as we do!

20 december 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Penelope,

Thank you so much for your kind words - we're thrilled that you've enjoyed holidaying in West Cornwall for six years and we hope to welcome you again in the future for more adventures and dog walks!

Best wishes,
Perfect Stays

Beoordeeld met 1 van de 5 sterren

Avoid Baobab and don’t use PERFECT STAY stay.

Probably the worst company I have dealt with in my 60 years.
Our accommodation cost £12000 and we experienced so many issues. The company tried to keep our deposit citing that we smoked in the house but non of us smoke. They accused us of damaging the property but they didn’t do a check in inventory .

The property lacked sufficient hand rails around the house, the pool area was unfinished , there was no table tennis , the lounge had a bucket to catch the leaks in the lounge.

This was a very special occasion as it was my 60 th and an opportunity to celebrate life as I have stage 4 cancer.

My nephew has a toddler and I have mobility issues and the house was not suitable for us . I flagged the issues on many occasions .

The house was not fit for purpose and was dangerous.

The Baobab in Padstow is a house to avoid and the company are also one to avoid.

We asked for compensation which fell on deaf ears.

Apologise if the English isn’t perfect as I am dyslexic

19 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Sarah,

Thank you for leaving us this feedback following your stay at The Baobab back in July. Despite our regular communication during and since your departure, discussing the issues raised and your claim for reimbursement of the full cost of the stay, we’re sorry to hear you remain disappointed with your experience at the property.

As discussed within recent months, our team were aware that the reason for your stay was a very special birthday and a celebration of life. However, we feel it’s important to re-iterate that no clear guidance was given to us on the extent of mobility limitations you’d need to consider at this property. This is also something we wouldn’t feel fair or appropriate to make an assumption about – our team can only provide the best possible guidance on the information they’re given. It goes without saying that if you had informed us you required the use of handrails, we would have informed you before booking whether this was or wasn’t the case at this particular property. As discussed with you, The Baobab was the initial property you had already selected from our portfolio of over 80 properties, rather than it being suggested to you.

We genuinely appreciate your feedback towards this property not being suitable for disabled guests. We pride ourselves on providing helpful and accurate details about the accessibility of our properties. It’s why we include extensive image galleries, detailed property descriptions, and tailored accessibility notes on every property listing on our website. On the “need to know” tab of The Baobab for example, we state “There are steps around the internal and external areas of the property”, and “If you’d like to check any specific information that may not have been covered in our descriptions, please call us to speak to our Property Advisors”. Therefore, we’re confident we provided suitable accessibility information before booking.

Your refundable security deposit was put on hold after the owner’s housekeeping team found evidence of smoking (cigarette ends inside and outside the property) while carrying out the changeover after your stay. As discussed, there were also multiple cleanliness issues and areas of damage found after your departure, which required additional time to rectify.

As evidenced following your stay, the pool area was fully functional, and signed off by an external health and safety professional. It’s also been enjoyed by multiple guests, with no similar feedback. The table tennis table had been listed as a facility on The Baobab’s property listing. While this unfortunately wasn’t available during your stay, the owners also provided a pool table to ensure guests weren’t without a similar facility. Again, we’re very sorry you don’t feel this was sufficient.

We recognise the leak in the living area was an unfortunate and unforeseen maintenance issue. While the owner’s property management company regretfully weren’t able to fully rectify this during your stay in July, they were able to limit the impact, and checked in regularly to offer further assistance.

Overall, we’re sorry you were disappointed by your experience at this property, but appreciate your detailed feedback nonetheless.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

I cannot begin to tell you how magical…

I cannot begin to tell you how magical it was to stay at Owl's - we went to celebrate my husbands 50th and it couldn't of been better. The Facilities are first class, exceptionally clean, spacious and just utter luxury. So much so we have booked again for December 2025. We literally can't wait to return. Highly recommend. The service from Perfect Stays is 5 star. You cannot go wrong if you book to stay here.

13 december 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Lesley,

What lovely words! Huge thanks for writing us a review - it's great to hear you enjoyed your time at Owls.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

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