Perfect Stays Reviews 

755
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Thanks to Perfect Stays for a seamless process with great communication. We really enjoyed our stay at Harbour Walk - it has plenty of space, is well furnished, two parking spaces are handy and only... Toon meer

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Beoordeeld met 5 van de 5 sterren

The property was ideally situated and very well maintained The staff at Perfect Stays could not have been more helpful and the concierge service was very useful. We had a small problem during our stay... Toon meer

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Beoordeeld met 5 van de 5 sterren

Tregoose is a fabulous property in a great location. It’s extremely spacious, very well equipped and spotlessly clean! The Perfect Stays team were very helpful & efficient from start to finish. Hig... Toon meer

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Beoordeeld met 5 van de 5 sterren

3rd year using Perfect Stays .. fantastic service from booking to check out . Stayed at Treasure House in Polzeath . Beautiful property in a fantastic location . Booked for next year !! Highly recomme... Toon meer

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Bedrijfsgegevens

  1. Vakantiewoningverhuur

Geschreven door het bedrijf

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

755 reviews

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4,7

Alle reviews

(755)

71 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic stay at Treyarnon View

Wow, what a beautiful house treyarnon view is. A fabulous location with stunning views and only a 15 minute walk to our favourite beach.
The house was very clean and so well equipped there wasn’t anything else we could have wished for, the only thing I would say is it would be great to know on the info amenities that are already there - for example hairdryer, kitchen roll, washing up liquid etc, it would save asking or ordering on the food shop for future customers.
The house offers plenty to do on rainy days with the games room and hot tub, with so much space that you aren’t on top of one another.
Overall a fantastic house, we would definitely stay again in the future.
Thank you Perfect stays team.

7 september 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Beth,

Our team are so pleased to hear you had a wonderful stay at Treyarnon View. Thank you for taking the time to leave us this review and we look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Perfect Stays

We had an amazing holiday in a beautiful house. Lovely views, easy access to the beach, ticked every one of our boxes. We found Perfect Stays excellent to deal with, the booking was easy and everyone I spoke to was very polite, helpful and friendly. The check-in procedure was extremely efficient and the welcome basket was much appreciated. We would have no hesitation in booking through them again and we hope to be able to book the same house again.

22 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Anne,

Thank you for taking the time to leave us this lovely review following your stay with us. Our team are so pleased to hear you had a great holiday and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Fair Skies St Merryn

Fair Skies is a beautiful property with a real wow factor. Located in the lovely small village of St. Merryn it is located on the main road in a set back plot. It is beautifully appointed and furnished throughout to a really high standard and had everything we could need to make the stay incredibly relaxing. It has a huge drive for plenty of cars and a massive garden that the dogs loved. The three living areas meant we could enjoy them for quite time, gaming and socialising. Lots of facilities in the village which was a short walk from the house and was perfect for the type of break we wanted. We will certainly be back.

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear ST,

Thank you for taking the time to leave us this review. Our team are so pleased to hear you had a wonderful stay at Fair Skies - it certainly is an extra special home.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Perfect family holiday in Poldhu

Perfect stays were a brilliant company to deal with and extremely responsive and helpful when we needed them.
We had a wonderful stay at Poldhu as a wider family of 6 adults a baby and a dog. The house was beautiful and in a fantastic location with easy access to the expansive beach.
We played golf on the nearby pristine course, hired bikes and ventured along the Camel trail and also experienced a local kayaking trip.
The holiday was just perfect and it was wonderful on an evening to relax outside in the garden and sit in the hot tub watching the sun set.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Barbara,

A week spent playing golf, kayaking and relaxing in the garden sounds perfect. We are so pleased to hear you had a wonderful time during your stay at Poldhu.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Shun Lee - A Perfect Stay

Our stay at Shun Lee, St Ives, Cornwall was without a doubt one of the best holidays my family of 12 have experienced. From start to finish we were assisted by a team of friendly people who made our stay easy so that we could get on with our wonderful holiday. The history of the beautiful house is intriguing enough but for our large family there was lots of room and facilities to enjoy precious time together. With its magnificent panoramic views it was like living in a luxury hotel whilst being left alone to take it all in. Thank you Perfect Stays.

9 augustus 2024
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Antwoord van Perfect Stays

Dear Christopher,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear that you and your family had a wonderful time at Shun Lee.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Exceptional customer service and…

Exceptional customer service and support, both before, during and after our stay. The 'concierge' service was a blessing, finding us amazing dinner spots and a sourcing a delicious, personalised birthday cake. Our holiday home was beautifully presented and in a perfect location. Would definitely recommend and we are already planning our next holiday!

15 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Jane,

This has been lovely to read. Thank you so much for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Excellent from Booking to departure

Excellent from Booking to departure! Lovely property with everything you could possibly need, well equipped, modern and clean. Loved evenings relaxing in the upstairs room and the sociable downstairs living space. Great use of the outdoor space for sun at different times of day. Would highly recommend for large families where space is a must!

9 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Richard,

Thanks so much for taking the time to leave us this review. The team are pleased to hear you and your family had a lovely stay and were able to make the most of the sunshine.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Our second visit to Prennek…

This was our second visit to Prennek House and once again the house and area exceeded our expectations. The house was immaculate with everything super clean. The welcome hamper was amazing and very welcome. The one feature we all really liked was the warm outdoor shower which was fantastic for rinsing off under after a body boarding session at Mawgan Porth. We will definitely visit again.

2 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Gavin,

A week spent bodyboarding in Mawgan Porth sounds fantastic and even better from the comfort of Prennek House! Thank you for taking the time to leave us this review and we'll look forward to welcoming you again in the future.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Fantastic week in Harlyn Bay

Fantastic week staying at Lizard in Harlyn Bay and made all the better by the great service from the team at Perfect Stays. I wouldn't hesitate to recommend and will be rebooking for next year.

3 augustus 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear DG,

Thank you for taking the time to leave us this lovely review following your stay at Lizard - we're so pleased to hear you enjoyed your time in Harlyn Bay and we look forward to welcoming you back next year!

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Gorgeous week away in Cornerways

Booked a week at Cornerways in St Mawes with Perfect Stays having very little knowledge of what to expect.
But if you are after a completely relaxing break then this is for you.
St Mawes is a 5min walk from cornerways but the sea and boats can be seen from the front room and terrace. The weather was perfect and the terrace was used a lot. A real sun trap. A clean and comfortable house ideal for unwinding. And Perfect Stays were brilliant in making sure we were happy.

27 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Julie,

This has been lovely to read today, thank you so much for taking the time to share your experience at Cornerways with us - we agree, it's a beautiful home with stunning views!

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 4 van de 5 sterren

A wonderful time had by all

Our first time using Perfect Stays for our weeks holiday staying at Poldhu, Harlyn Bay. We really enjoyed our stay, the location is perfect for the beach. The house is very well set up and worked perfectly with 3 teenagers who enjoyed the hot-tub and exploring the beach. The welcome hamper was a delight and the kitchen was well stocked with everything you need. We used the BBQ one evening and all the kit was there. We hope to return again soon and definitely lucked out with the weather 7 brilliantly sunny days, what more could you ask for.

25 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Karen,

Thank you for taking the time to leave us this review. We are so pleased to hear you and your family had a lovely stay at Poldhu and that you could make the most of the sunny weather.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Roscarrock July 2024

Roscarrock is an incredible house in a beautiful location overlooking Porthcothan Bay. We were a family group of 13 and 2 dogs. The high end furnishings and abundance of space was just perfect for us. We had a private chef recommended by Perfect Stays who produced a wonderful 5 course taster menu.

It really was a perfect stay for us and we all want to return to Roscarrock.

25 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Andy,

Thank you so much for taking the time to leave us this review. Our team are so pleased to hear you and your family had a wonderful stay at Roscarrock.

We look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Stunning holiday home with incredible views

We absolutely loved the holiday home. Everything worked so well for our family. Beachfront is such an amazing home, the kitchen was well equipped, the bedrooms were lovely, the bedding superb and the lounge was just perfect, very specious (ideal for our family with two little ones)and of course breathtaking views! We did not except that! Watching sunsets whilst having dinner with a glass of wine and admiring surfers enjoying the sea in the morning was just so lovely! I can’t tell you how many times we said ‘wow’ including my two year old :) the children loved playing in the front garden before their bedtime too! The beach was so close so it was super easy to go there with the children (and all beach equipment!). A nice cafe with yummy food and ice cream on the beach was just a bonus. Lindsay from Concierge team was incredibly helpful with all holiday preparations too!

We just loved it and already booked with Perfect Stays for our next holiday, thank you so much!

14 juni 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Mal,

Thank you so much for taking the time to leave us this review. Our team are delighted to hear that you and your family had a wonderful holiday at Beachfront - it sounds perfect.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,
Perfect Stays

Beoordeeld met 1 van de 5 sterren

Terrible Place. Eden. Downderry

This is a terrible place managed by two very poor companies.
You can’t check in until 4:30pm on the Saturday you arrive, you then have to unload your luggage, get orientated in the house and you have 30 minutes to identify any major issues as the property management company closes at 5pm for the weekend.
We had a major issue and it spoilt the holiday.
The house is designed with large panoramic glass doors in the lounge, obviously to take advantage of the views of the ocean. Unfortunately the owners have not provided blinds or curtains or any windows so you are sitting in a greenhouse. It is absolutely boiling hot.
The doors will open but there are no latches on them so when there is a breeze they either slam shut or open into the glass terrace fence.
We felt we needed to raise this as a problem.
We found this out shortly after arriving but after 5pm. We telephoned the Out of Hours number as information provided said a Senior Manager would be on duty to resolve issues. The person who answered the telephone wasn’t a Senior Manager and said no Senior Managers were available and I would have to ring back on Monday.
I dread to think what we would have done if we had an emergency like a fire.
As it happens someone did ring me back later that evening and they suggested we use the tea towels to wedge the doors open and someone would visit the property early in the week and replace the tea towels. !!!
Can you image our thoughts….Cornwall is a long drive from most of the UK, you have arrived and managed to get your luggage into the property, you have paid in excess of £5500 per week for a supposed luxury property and you are then told to wedge the doors open with tea towels.
Perfect Stays telephoned me on Monday and said someone from the Property Management Company would visit us on Tuesday to discuss the issues and see what they could do to help.
NO ONE TURNED UP.
When we were unloading our luggage we both slipped on the rug in the hallway. We checked the rug and it did have anti slip patches but they were old and worn out.
The rugs in the lounge and main bedroom are also old and had corners rolled up.
There are large cobwebs above the doors in the lounge.
Obviously the house is not cleaned very well and furnishings and fittings not checked regularly for wear and tear.
When the sun is setting it streams through the lounge doors ( owing to there being no blinds or curtains) and completely blinds the TV, making it unwatchable.
All in all the lounge area is a disaster and not really livable during the summer.
There are three manuals provided for Health and Safety of the pool, all written in Mr Corporate Speak language, talking of Method Statements, Risk Assessments etc, obviously to cover the owners from being sued, but there are no instructions on HOW TO USE THE POOL.
There is a large heavy square thing lying on the pool cover. What do you do with this when the pool cover is rolled back.
No instructions where the switch is to heat the pool before use, no instructions if you actually need to heat the pool before use, no instructions to where the switch is for the resistance, is it in the kitchen, is it on the wall or floor next to pool, nothing.?
You may know where to find these things if you have used a resistance pool before but if you haven’t then..tough.
The owners are either very mean or the property management company are doing a terrible job.
The bottles of toilet cleaner in both the main bathrooms only had one application left in the bottle. The aerosol of hand cream left as a token gesture in the second bathroom was totally empty.
Other places we have stayed at have provided luxury soaps, conditioners, shampoo etc.
These things which may be quite minor in themselves but lead me to believe the house is run as cheaply as possible, not maintained or cleaned to a sufficient standard when customers are paying more than £5500 for a week.
The Wednesday, Thursday and Friday of our trip were fine sunny days so we visited the local area but we had to stay away from the property until well after sundown owing to the heat and the uncomfortableness in the lounge . Even returning to the property well after 8pm the room was unbearable.
The week was spoilt by the poor state of a supposed luxury property and general standards we wouldn’t expect.
All of these issues have been raised with Perfect Stays and although they have responded, albeit in a lengthy response, it was basically “thank you for your comments, they have been noted”
I certainly would not recommend this property as there are far better quality and vastly cheaper properties to rent from other companies.

6 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Bill,

Thank you for sharing your feedback about your stay. We’re very sorry to hear you experienced some housekeeping and maintenance issues at Eden. We take the quality of our properties and the enjoyment of all of our guests very seriously, so it’s disappointing that this wasn’t your experience.

We’d firstly like to reassure you that all our properties have access to a dedicated property manager 24 hours a day to help in emergency situations. Whilst we acknowledge your initial frustrations, it’s reassuring that you were able to speak to the owner’s property management company on your first evening to organise an interim solution. When we first contacted the owner’s property management company to raise the issue with the doors, we were assured that a member of the team would visit the property to rectify the problem. We were disappointed to hear the next day that due to staff shortages, the visit hadn’t taken place, however, a call to you from the property manager was scheduled instead. We had been hopeful that all at this stage was well and being managed between yourself and the property manager direct, so we apologise if that wasn’t the case.

We appreciate your feedback about the blinds, curtains and rugs. We were surprised but sorry to hear your comments as it’s not something the team have received similar feedback on in the past. We understand that new air conditioning units were recently installed to keep the room cool, so it’s disappointing to hear that these didn’t provide sufficient cooling during your stay. However, please know that a solution to the issue you’ve raised is being explored and will be closely monitored going forward.

We’re sorry to hear you had difficulty with the resistance pool. We do provide detailed instructions on the pool’s use on the Guest Information Tablet at the property, so we can only apologise if you didn’t find this information. Had you made us aware of this issue, a member of our team would have been happy to provide you with assistance. We will, however, review the placement of the pool instructions to ensure this is clear for guests going forward.

The owner’s property management team are very disappointed that you feel there were some shortfalls in relation to the housekeeping. As above, this isn’t feedback that has been mentioned to us previously. The team takes great pride in carrying out a professional clean during each changeover, and had you made us aware of your disappointment at the time, they would have been more than happy to address any areas of concern. With this said, the owner’s housekeeping team have taken on board your feedback and will be additionally mindful of the areas you’ve mentioned going forward.

Thank you again for providing us with your comments. We sincerely hope that despite your feedback, you were able to enjoy some quality time in Cornwall.

Best wishes,
Perfect Stays

Beoordeeld met 5 van de 5 sterren

Waders

What a fabulous week! Despite the weather, Waders was perfect for celebrating a 70th, 40th and just all being together as a family. The grandchildren loved the garden and playing hide and seek in all the bedrooms downstairs! The Concierge service was excellent from Perfect Stays and through them we found Craig, our chef for the evening, who cooked up a delicious meal in the lovely kitchen. We would definitely use your company again.

28 juni 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Alison,

Our team are so pleased to hear that you and your family had a wonderful time at Waders. Thank you for your kind words about our team, it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Beoordeeld met 4 van de 5 sterren

Lovely stay at Four Geese

Lovely property in a great location between Rock and Polzeath. We've been coming to the area for over 30 years and this is definately one of the best properties we've stayed in, in terms of the quality of the property and the ease of service from Perfect Stays.

Our only niggle was there's only one TV in a small snug. A lovely idea for family time but in a week where there was football and tennis on, it was a bit awkward to squeeze us all in there (only four seats) everytime!

6 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear James,

We are so pleased to hear you had a lovely stay at Four Geese. We agree it's in the perfect spot to explore the beauty of North Cornwall.

We really appreciate your feedback about the TV and we've since passed this on to the owners to consider.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Beoordeeld met 5 van de 5 sterren

A Perfect Stay in Cornwall with Perfect Stays

What a pleasure it was to rent a house via Perfect Stays. There was always someone friendly at the end of the phone (without having to wait in an endless call centre queue) who could answer all my queries, or over the email which were swiftly responded to. Nothing was too much trouble, from giving recommendations of local caterers, to arranging cleaners to come mid-stay to do a full laundry change when we had a changeover of guests. The house was clean, airy and even better than how it looked on the website! I would definitely rent a house via Perfect Stays again, no question.

13 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Louise,

Wow, this is so lovely to read. Thank you so much for taking the time to leave us this review, our team are so pleased to hear you had a wonderful time.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Beoordeeld met 5 van de 5 sterren

Such a super week at The Hideout

Such a super week staying at The Hideout. Fantastic location with views to the beach. The property was comfortable, well presented with everything we needed. We made the most of the very cool games and cinema room and the lovely large cedar hot tub outside. All in all a really lovely property in a great location and Perfect Stays made sure that our week was such a success. We look forward to staying there again.

5 juli 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Sarah,

Our team are so pleased to hear you had a wonderful stay at The Hideout - the house is certainly very special. Thank you for your kind words about our team, it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Beoordeeld met 5 van de 5 sterren

Stunning Property with spectacular views

We had an amazing stay in this stunning accommodation with breathtaking views which hit you every time you entered! We were celebrating mums 80th birthday 🎂 Loved how the property had bedrooms downstairs allowing uninterrupted views to the living dinning and kitchen open plan areas. All the crockery and utensils were of a very high standard made cooking an effortless pleasure ☺️ we would love to return and will recommend to friends already shared across social media

18 mei 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Jo,

We are so pleased to hear you and your family had a wonderful stay for such a special occasion.

Thanks again for choosing Perfect Stays and we look forward to welcoming you again soon.

Best wishes,

Perfect Stays

Beoordeeld met 5 van de 5 sterren

Holiday at Endnovean House

Splendid House with wonderful views, the weather was much to be desired but it did not detract from the holiday too much. Perfect Stay staff were as usual very helpful with splendid customer service.

28 juni 2024
Review zonder uitnodiging
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Antwoord van Perfect Stays

Dear Carol,

Thank you so much for taking the time to leave us this review, we are so pleased to hear that you had a lovely time at Ednovean House. Thank you for your kind words about our team - it really means a lot to us.

We look forward to welcoming you again soon.

Best wishes,

Perfect Stays

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