Perry Barr Cosmetics Reviews 

I received my order with one item missing . Trying to contact the company was difficult .I sent a few emails , but they were unable to be delivered . I also sent them a couple of messages on their website , but no response . Finally I contacted Shopify and I then received an email from Perry Barr Cosmetics saying that I had been given a refund for the missing item .I will check and see if this is so .
The goods that I did receive were fine , packed well and delivered quickly .However Customer Services leaves a lot to be desired.

Very good customer service. Well packaged and wig was very good. Will definitely order from them again.

Excellent service product as what was expected. Good customer experience.

The item was shown as in stock at the time of order and payment was taken but no communication followed. I had to call the company to enquire about the delivery date to be told that the item was discontinued and I have not yet received a refund.

Order placed 31.01.23 and payment taken. Email received on 08.02.23 stating items refunded, no explanation given, refund received on 10,01.23. Poor communication

First, I ordered a product but did not get a reference number. Worst still, I was not sent a confirmation e-mail. 5 days later, I called the office severally regarding my order. I was asked my order number, I told them I wasn’t given but they kept arguing that I should have it. They did not provide other means of resolving the issue. The person behind the phone does not understand English properly, so I asked him to pass me on to someone else, 10 minutes after nobody came for the phone. I was forced to end the call myself

The product I ordered was out of stock and it took 5 days to notify me. Stock control should be automated to avoid this disappointment.

i am missing one of the items from my parcel, i have emailed the company yet no reply i am really unsatisfied with this

I was refunded for some of the items that were out of stock in my order however it wasn’t the correct amount I am still owed money I have tried emailing but the email address is invalid and no other way of contacting

Ordered the product on December 29th which wasn't shown to be out of stock in the website and was then notified on January 10th that the order had been refunded to my card. Not great at all from a customers perspective regardless of all the other efforts made to communicate and get the order processed.

I have placed and order on the 18th December. Haven’t received it yet. I emailed them on the 22nd asking the whereabouts regarding the order, No response. I have doubts are they genuine business or fraudulent activity take money from customers and never deliver the product!!!!!

The company is very helpful. Contacted me with any changes and came in good time

Contacted beautizone to enquire about my order. Was told I was going to get a call back but that did not happen. My parcel arrived 10 days late where as the website it states 2-4 working days. Was told I was going to receive the delivery refund which never happened.

I ordered the wrong thing in error they were very helpful exchanging the product

Not received item no reply from customers service sent 3 emails having to go through bank for refund would not recommend at all terrible

Placed an order on 27th November still not received told due to Royal Mail strikes there is a delay, but I have not even received an email to say it’s been dispatched. The system shows order placed but not dispatched all this time. Their customer service is shoddy they don’t respond to emails I will have to cancel my order I will never purchase from them again!

They have most products I use for me and my daughter. I only gave 4 stars because 2 items were sold out after I placed the order. I got a refund tho. I wasn’t just happy I didn’t get the 2 items as they were the most important part of the order. Asides that Perry Barr cosmetics is a good shop 👍👍

Quick and efficient service. The seller even called me to confirm what I ordered and shipped it the next day

Awful ordered products from them messaged 3 times to ask when would be delivered no response after 2 weeks an email to say I was having a refund so not buy