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Pets Drug Mart Reviews 

761
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered here many times - specifically ordering apoquel and flee and tick meds. Great communication - medication arrives always within 2 weeks from ordering. I noticed alot of bad reviews online, i th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company is run by licensed pharmacists and provides pet medications at a much lower price than veterinary clinics do. This is probably partly because of the volume of business they do, their abil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Products great but I’ve mentioned this politely before: the shipping costs are far too high. They respond very kindly to reviews, claiming they will look into the matter, but they haven’t done so—and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Missed the mailman at the door. The package required a signature. It was held overnight, and I had to drive to the pharmacy the next day after 3:00pm to pick up the prescription. I have no issues w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Apotheek
  4. Dierenarts
  5. Dierenverzorgingswinkel
  6. Online apotheek
  7. Veterinaire apotheek

Geschreven door het bedrijf

We’re a trusted Canadian online pharmacy carrying the same reliable, high-quality medications as your local veterinarian at everyday lower prices! From dogs and cats to small pets, horses, and even farm animals or livestock, we offer a wide selection of pet medications and supplies tailored to help carers and owners meet their animals’ needs.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

761 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(761)

740 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service …

The process and delivery of my order was seamless. The customer service rep who kindly took my order on the phone was efficient, knowledgeable, and kind. The order was delivered very quickly.

16 oktober 2026
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Antwoord van Pets Drug Mart

Hello Nicky. Thanks so much for taking the time to submit this review. It means a lot to us.

We're pleased you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the ordering process. I'll be sure to pass along your generous compliments to the Service Team as well, they'll be so happy to hear it.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

Ships fast and reliable

Ships fast and reliable

16 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Sue. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 4 van de 5 sterren

Missed the mailman at the door

Missed the mailman at the door. The package required a signature. It was held overnight, and I had to drive to the pharmacy the next day after 3:00pm to pick up the prescription.
I have no issues with package being left at the door or in mailbox. I don’t believe I asked for signature delivery.
I was very appreciative to receive the med in a reasonable amount of time.

14 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Terry. Thanks for taking the time to submit this review.

We thank you for shopping with us at Pets Drug Mart, and really appreciate your feedback about the ordering process - Happy to hear you had a positive experience!

Apologies for any confusion with the shipment - if an order contains any prescription medication, a signature a delivery is necessary and can't be dropped in a mailbox or on a porch. It's a default policy we adhere to, so you didn't need to ask for it when making your order.

Thanks again for shopping with us, and have a great week.

Beoordeeld met 5 van de 5 sterren

Good prices, amazing service

We saved a lot of money on our dog's medication. The website was very user friendly and when I called about the order, the person I spoke with was very friendly and helpful. We are so happy to have found Pets Drug Mart!

15 oktober 2026
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Antwoord van Pets Drug Mart

Hi Lori! Thanks so much for taking the time to submit this review; It means a lot to us.

We're so pleased you found us too, and to hear you've had such a positive experience with Pets Drug Mart. We really appreciate your kind feedback about competitive pricing, and I'll be sure to pass along your compliments to the Service Team as well.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

Timely delivery and we have had good…

Timely delivery and we have had good success with the product.

8 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Janet. Thanks so much for taking the time to submit this very kind review; It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and really appreciate your feedback about the delivery process and product quality.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

Good follow up on the prescription.

good follow up on the prescription.

8 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Phillppe - Thanks for taking the time to submit this review; It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and really appreciate your kind feedback about the process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

Received the order very quickly

Received the order very quickly, much to the relief of Piper (my dog) and her allergy symptoms!

15 oktober 2026
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Antwoord van Pets Drug Mart

Hi Jeff (and Piper!). Thanks for taking the time to submit this review - It means a lot to the Team.

We're so happy to hear you've had a positive experience with Pets Drug Mart, and appreciate your kind feedback about efficient delivery.

Thank you again for shopping with us, and for finding us a reliable option for you and your dog. Have a great rest of the week!

Beoordeeld met 5 van de 5 sterren

Easy online ordering

15 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Evan. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the ordering process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

Good service

Good service

15 oktober 2026
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Antwoord van Pets Drug Mart

Hi Chloe. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback. I'll be sure to pass along your compliments to the Service Team too!

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

Once you get the vet to send the…

Once you get the vet to send the prescription, the ordering and delivery is fast and efficient. Customer service on the phone is excellent.

15 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Sarah - Thanks so much for taking the time to submit this very kind review. It means a lot to us!

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and we truly appreciate your feedback about the fulfillment and ordering process. I'll be sure to pass along your compliments to the Service Team as well :)

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service

8 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Rejean. Thanks so much for taking the time to submit this review; It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback. I'll be sure to pass along your compliments to the Service Team too!

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

Easy delivery

15 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Tammy. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service. Appreciate the updates.

8 oktober 2026
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Antwoord van Pets Drug Mart

Hello Ann - Thanks so much for taking the time to submit this review. It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback. I'll be sure to pass along your compliments to the Service Team too!

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Always prompt service and delivery is always quick & on time.

10 september 2026
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Antwoord van Pets Drug Mart

Hi there, Leonard. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the ordering and delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

Reçu ma commande à temps

Reçu ma commande à temps . Service 5 étoiles parle français j’apprécie vraiment beaucoup

15 oktober 2026
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Antwoord van Pets Drug Mart

Bonjour Julie, merci beaucoup d'avoir pris le temps de rédiger cet avis ; cela nous touche beaucoup.

Nous sommes ravis que votre expérience chez Pets Drug Mart ait été si positive et nous vous remercions sincèrement pour vos gentils commentaires concernant le processus de commande. Je ne manquerai pas de transmettre vos compliments à l'équipe du service client. C'est très encourageant de savoir que nos efforts pour améliorer nos services en français profitent à des clients comme vous. Nous espérons continuer sur cette voie !

Merci encore de votre fidélité et d'avoir choisi PDM comme une option fiable pour vous et votre animal. Excellente semaine à vous !

Beoordeeld met 5 van de 5 sterren

They had the product we needed

They had the product we needed, and shipped it right away!

14 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Wayne. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the ordering and delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

thank you for saving me money on my…

thank you for saving me money on my cat's medical supplies for her diabetes :)

7 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Jennifer - Thanks so much for taking the time to submit this review. It means a lot to the Team.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and we really appreciate your kind feedback about competitive pricing.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your cat. Have a fantastic week :)

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery

14 oktober 2026
Logo Pets Drug Mart

Antwoord van Pets Drug Mart

Hi Ray - Thanks for taking the time to submit this kind review, it means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great week.

Beoordeeld met 5 van de 5 sterren

Good value, fairly simple process

Filled my prescription in a reasonable amount of time and delivery was quick. Good value.

7 oktober 2026
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Antwoord van Pets Drug Mart

Hi Amanda, thanks for taking the time to submit this review - It means a lot to us.

We're so happy to hear you've had such a positive experience with Pets Drug Mart, and we really appreciate your kind feedback about competitive pricing as well as the fulfillment and delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 4 van de 5 sterren

Its a little slow

Its a little slow, im hoping thats because I ordered close to a holiday weekend. When I called to ask about my account the woman who answered was kinda rude. So we shall see where this goes.

14 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Cherie. Thanks so much for taking the time to submit this review - It means a lot to us.

We're pleased to hear you've had a positive experience with Pets Drug Mart, and appreciate your feedback. I'll pass along your order information about shipping and communication to the Team here for review.

Thank you again for shopping with us, and have a great rest of the week.

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