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Pets Drug Mart Reviews 

757
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company is run by licensed pharmacists and provides pet medications at a much lower price than veterinary clinics do. This is probably partly because of the volume of business they do, their abil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered here many times - specifically ordering apoquel and flee and tick meds. Great communication - medication arrives always within 2 weeks from ordering. I noticed alot of bad reviews online, i th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your prices for the Caninsulin are considerably cheaper than I have been paying, even with the shipping costs. The medication is packaged well and still cold when it arrives. I have placed three ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Missed the mailman at the door. The package required a signature. It was held overnight, and I had to drive to the pharmacy the next day after 3:00pm to pick up the prescription. I have no issues w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Apotheek
  4. Dierenarts
  5. Dierenverzorgingswinkel
  6. Online apotheek
  7. Veterinaire apotheek

Geschreven door het bedrijf

We’re a trusted Canadian online pharmacy carrying the same reliable, high-quality medications as your local veterinarian at everyday lower prices! From dogs and cats to small pets, horses, and even farm animals or livestock, we offer a wide selection of pet medications and supplies tailored to help carers and owners meet their animals’ needs.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

757 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(757)

740 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic service.

7 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Frank. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback. I'll pass along your compliments to the Service Team.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

Ordering is simple

Ordering is simple, providing prescriptions was easy due to various options to send them. Got a tracking number for the shipment right away.

13 oktober 2026
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Antwoord van Pets Drug Mart

Hello Martin. Thanks so much for taking the time to submit this review; It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the ordering and shipping process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

The variety of products is great and…

The variety of products is great and the delivery is quick even for prescription drugs. Thank you.

6 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Jill. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about product selection and the delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a fantastic weekend.

Beoordeeld met 5 van de 5 sterren

Your prices for the Caninsulin are so much better.

Your prices for the Caninsulin are considerably cheaper than I have been paying, even with the shipping costs. The medication is packaged well and still cold when it arrives. I have placed three orders so far and they have arrived promptly and in good condition.

13 oktober 2026
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Antwoord van Pets Drug Mart

Hello, Wendy - Thanks so much for taking the time to submit this review, it means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and really appreciate your kind feedback about the ordering and shipping process, as well as competitive prices. We hope to keep up the good work!

Thank you again for shopping with PDM, and for finding us a reliable option for you and your pet. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

I like their customer service

I like their customer service . Delivery came fast . I am going to continue using the services as my kitty has an ongoing condition

6 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Soraya - Thanks so much for taking the time to submit this kind review. It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and really appreciate your kind feedback about the delivery process. I'll be sure to pass along your compliments to the Service Team :)

Thank you again for shopping with us, and for finding PDM a reliable option for you and your cat. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

Shipping was relatively fast

Shipping was relatively fast. Products i searched for were in stock and available. The transaction and communication were on point. My order was delivered on time.

13 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, John. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

Correct product

Correct product, on time delivery. Not so happy about the price.

13 oktober 2026
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Antwoord van Pets Drug Mart

Hi Linda - Thanks for taking the time to submit this review. It means a lot to us.

We're glad to hear you've had a positive experience with Pets Drug Mart and appreciate your kind feedback. I'll pass along your note about pricing to the Team for review, we're always looking to make sure our services and products are as competitive as possible for our customers and their pets needs.

Thank you again, and have a great weekend.

Beoordeeld met 5 van de 5 sterren

Insulin supply

I have been purchasing our insulin with Pets Drug Mart for some time now. They are prompt with their shipments and everything is properly packaged for cold chain shipment. They have been excellent to work with.

5 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Elizabeth - Thanks so much for taking the time to submit this review, it means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and really appreciate your kind feedback about the ordering and shipping process. We hope to keep up the good work!

Thank you again for shopping with PDM, and for finding us a reliable option for you and your pet. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

Everything was ok

5 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Jean. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great weekend.

Beoordeeld met 5 van de 5 sterren

I am very satisfied with their customer…

I am very satisfied with their customer service. I also purchased insulin. It was well packaged. It was still cold. The exact temperature when it arrived. I was a bit worried about it, but they did a great job. The prices are amazing. Customer service is beyond.

5 oktober 2026
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Antwoord van Pets Drug Mart

Hi Adela - Thanks so much for taking the time to submit this review, it means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and really appreciate your kind feedback about the ordering and shipping process, as well as competitive prices. I'll be sure to pass along your generous compliments to the Service Team, and we hope to keep up the good work!

Thank you again for shopping with PDM, and for finding us a reliable option for you and your pet. Have a great weekend!

Beoordeeld met 2 van de 5 sterren

You did not have the right address on…

You did not have the right address on the parcel resulting in a delay in my dogs medication! Please rectify this for the he next time. Annmarie Westerberg
6722 highway 522, Nipissing, Ontario
P0H1W0

5 oktober 2026
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Antwoord van Pets Drug Mart

Hi Annmarie. Thank you for taking the time to submit this review and bringing this to our attention.

We appreciate you shopping with us, and sincerely apologize for the issue with your address information. I'll pass this along to our Service Team for review and speedy resolution.

Thank you again, and have a great weekend.

Beoordeeld met 4 van de 5 sterren

Great prices, good experience

The prices are so much better from here and once I figured out how to place an order for my meds, it was simple.

Not really all that impressed with it taking 2 weeks to get my meds though, but at least I can future plan for it to make sure I don't run out.

5 oktober 2026
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Antwoord van Pets Drug Mart

Hi Karen, thanks so much for taking the time to submit this review.

We're pleased to hear you've had a positive experience with Pets Drug Mart, and appreciate your feedback about the process.

Thank you again for shopping with us, and have a great weekend.

Beoordeeld met 5 van de 5 sterren

Vrai bon produits

J'ai aimée mon entretient au téléphone, les explications et une ligne en français. Merci je vais recommander c'est sur mais je dois faire changer la prescription car elle grandit vite 😉 Merci à bientôt

9 oktober 2026
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Antwoord van Pets Drug Mart

Bonjour Annie, merci beaucoup d'avoir pris le temps de rédiger cet avis. Cela nous touche beaucoup.

Nous sommes ravis que votre expérience chez Pets Drug Mart ait été si positive et nous vous remercions sincèrement pour vos gentils commentaires concernant le processus de commande. Je ne manquerai pas de transmettre vos compliments à notre équipe du service à la clientèle, et plus particulièrement à nos employés francophones. C'est formidable de constater que nos efforts pour développer nos services bilingues portent leurs fruits pour nos clients.

Merci encore d'avoir choisi PDM, pour votre recommandation et pour nous avoir trouvés, nous qui sommes une option fiable pour vous et votre animal de compagnie (qui grandit vite !). Passez un excellent week-end.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Pets Drug Mart

Hi there Janet - Thanks so much for taking the time to submit this review; It means a lot to us.

We're pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback. I'll be sure to pass along your compliments to the Service Team :)

Thank you again for shopping with us, and for finding Pets Drug Mart a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 2 van de 5 sterren

Delivery costs again

Products great but I’ve mentioned this politely before: the shipping costs are far too high. They respond very kindly to reviews, claiming they will look into the matter, but they haven’t done so—and likely never will. Their shipping fees are completely out of line with the rest of the market. They are the only ones who haven’t adapted in this regard, despite numerous comments on the subject. If anyone can point me toward another shop that sells products typically found at a veterinarian’s office, please, do share the link.

7 oktober 2026
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Antwoord van Pets Drug Mart

Hi again Marie, and thanks for taking the time to submit this review.

As you pointed out, delivery fees can be a point friction for our customers. At the risk of repeating myself, in no small part to comments like yours, we really are looking at each an every opportunity to improve our services and the value we offer to pet parents, and we'd be very sorry to see you move along to another pharmacy.

Thank you again, and have a great rest of the week.

Beoordeeld met 5 van de 5 sterren

No regrets switching to Pets Drug Mart

I had read the reviews on Pets Drug Mart which convinced me that I was making the right choice. We live more rural and a big box store pharmacy would have meant a 3 hour drive in the winter to pick up the prescription, so having a delivery option for medication was the way to go. My prescribing vet was a bit more skeptical, but it was my choice, and now I have a good report to tell her at my next visit. No regrets at all.

20 september 2026
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Antwoord van Pets Drug Mart

Hi Suzanne! Thanks for much for taking the time to submit this kind review. It means a lot to us.

We're so pleased to hear you gave Pets Drug Mart a chance and had such a positive experience. We really appreciate your kind feedback about the ordering and shipping process. We hope to keep up the good work!

Thank you again for shopping with PDM, and for finding us a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 3 van de 5 sterren

My last order of Apoquel was not sent…

My last order of Apoquel was not sent out eventhough l sent another vet prescription to you. This caused us confusion and concern. Our account was charged, but we had to call to inquire what was happening. The customer service person sent the order out promptly after l called.

30 september 2026
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Antwoord van Pets Drug Mart

Hi there, Roxanne - Thank you for taking the time to submit this review.

We appreciate you for shopping with us, and for your feedback. Our apologies for the issue with your most recent order; I'd be just as confused in your situation. I'm glad to hear that our Team was able to solve this for you as quickly as possible once you reached out to inquire about the problem, but it's still a breakdown on our end that needs to be fixed. I'll be passing along your note to the team for review.

Thank you again, and have great rest of the week.

Beoordeeld met 5 van de 5 sterren

Ordering was easy and delivery was…

Ordering was easy and delivery was prompt.

2 oktober 2026
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Antwoord van Pets Drug Mart

Hi there, Judy. Thanks so much for taking the time to submit this review - It means a lot to us.

We're so pleased to hear you've had such a positive experience with Pets Drug Mart, and appreciate your kind feedback about the ordering and delivery process.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

Beoordeeld met 4 van de 5 sterren

Overall great experience

Overall great experience. I am a returning customer.
Thank you!

28 september 2026
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Antwoord van Pets Drug Mart

Hi Debbie - Thanks so much for taking the time to submit this review. It means a lot to us.

We're so pleased to hear you've had a positive experience with Pets Drug Mart, and appreciate your kind feedback as a repeat customer.

Thank you again for shopping with us, and for finding PDM a reliable option for you and your pet. Have a great rest of the week.

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