Phones 2 Pounds Reviews 

3.786
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Super quick and easy to do! Very time efficient cash within a week Highly recommended if you want to sell your phone hassle free

Beoordeeld met 5 van de 5 sterren

Offered £84 for an iPhone X with a broken speaker. Their info package arrived 2 working days after ordering. Free collection by Royal Mail booked online. Payment received less than a week after first... Toon meer

Beoordeeld met 2 van de 5 sterren

They seem to have a screen scam going. Probably inline with all phones for cash companies! Every used phone must have some screen burn. Undetectable without really close examination. Mine was certain... Toon meer

Beoordeeld met 5 van de 5 sterren

Incredible & top class service ! I was recommended by my son who had used Phones 2 Pounds a few months ago ! Highly recommended - it was a very effortless, smooth & stress-free service ! Quoted vi... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon winkel
  2. ook in
  3. Mobiele telefoon recycle- en unlockservice
  4. Mobiele telefoon reparatiewinkel

Geschreven door het bedrijf

We are one of the leading recycling companies in the UK. Established in 2013. Our company ethos has always been to help reduce the amount of e-waste produced by old tech and help everyday people get a little extra cash in their pocket


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(3.786)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Great service! Postage package sent out with instructions which were easy to follow. Paid what I was quoted and paid promptly would recommend and use again.

12 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

00123564

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I have sent in my phone , I was promised a price on the condition i selected which is true . ‘Working ‘ - the explanation of working - Every part of your device needs to be working as it did when it was new, (e.g. charging port still needs to work). It can have signs of use, but cannot have any chips, dents, or cracks. - which it is. They say it has scratches on screen which it does but so little u can barely see. No dents in body , camera and screen in perfect Nick. I’m appalled at this revised offer and I will go to trading standards if the phone isn’t sent back quickly or if they don’t fulfill their original offer…… I’m not a happy customer at all.

11 oktober 2022
Review zonder uitnodiging
Logo Phones 2 Pounds

Antwoord van Phones 2 Pounds

Hi Sarah,

Thanks for taking time to leave your review. Your device was processed by our testing team and found to have been in ‘Poor’ condition.

Our website clearly has 3 distinct categories to choose from. ‘Good’, ‘Poor’ or ‘Faulty.

If you click this link, you can clearly see this highlighted, directly on our order page.

https://phones2pounds.co.uk/sell-my-mobile/apple/iphone-11-64gb

It appears you may have been directed to us via a third party affiliate website and did not visit our website directly.

Upon having your device reinspected, we can confirm that it does in fact meet our ‘Poor’ criteria - as the device is in a considerably bad state.

Please see the image of your device on the link provided here:

https://ibb.co/nm8wRL8

As you can see, it is clearly in a poor condition with many deep scratches in multiple places directly on the screen - if these were light & barely visible, it would have simply met our ‘Good’ criteria and you would have received the advertised value.

Your device has been marked for return and you will be receiving this back via a tracked Royal Mail delivery.

Kind Regards,

Phones 2 Pounds

Beoordeeld met 4 van de 5 sterren

Trustworthy!

I was sceptical to use an online recycling service that I’d not heard of before but I had no reason to be as the company proved to be trustworthy and the process of recycling my phone was super easy, and payment was efficient! Only reason for not giving 5 stars is that the price was cut in half after the phone was tested (faulty Face ID), which was a little more than expected. Would use again and recommend overall.

10 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply and Professional

Simply, quick and professional service,
Few clicks online and received a package to send my phone, gave to the post office and within a few days received payment, would recommended and wouldn’t hesitate you use again. Thanks

10 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I sold my phone using Phones 2 Pounds

I sold my phone using Phones 2 Pounds. They sent me the free postage pack really quickly and today within a couple of hour they receiving it I even got paid straight into my bank account

10 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really easy phone recycling method

Really simple and easy method of recycling old phone. Company sent the free returns package out incredibly quickly and the money came through within 3 working days! Would definitely use again and highly recomment

3 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Market Leader

When I looked at different comparison sites Phones 2 Pounds was by far offering the best rate for my iPhone XR. The rate was that good I was expecting to be informed that further faults would be found with the phone and the original rate would not be honoured. How wrong I was, the great rate was paid on the same day they received my phone. It will be the first place I check on my next upgrade

3 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No probs

Offered £84 for an iPhone X with a broken speaker. Their info package arrived 2 working days after ordering. Free collection by Royal Mail booked online. Payment received less than a week after first visiting their website.

6 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cash for my iPhone made easy

Online valuation for my damaged I Phone was easy to complete and an immediate price offered, best price i could find and simple to print the FREE post labels.
Posted on the Friday and and received confirmation of receipt Monday lunchtime, Monday 4pm further email to confirm the price they offered and that they had sent the money to my Bank, wow couldn't believe it, will use again, great service.

3 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really easy

Really easy, quick, got paid the exactly amount that was quoted. And was a good amount compared with other websites.

5 oktober 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very happy with the service and…

Very happy with the service and received payment promptly
Would have been 5 stars but… suggest you have another option and price level. My phone had a teeny crack in the screen corner so I had to mark it as poor condition and price dropped massively.

8 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Paid what they quoted

I had a Huawei p30 pro in good condition. I was abit cautious at first due to some of the reviews however thought I'd try it out. They quoted me a good price online and when I sent it they also acknowledged it via email. Within a few days of the email the money was on the account. Can't really fault them.

7 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service!

Excellent service! I was sent a pre-printed label, which I attached to my parcel and it was collected by Royal Mail. So easy to recycle my old phone and got paid super quick!

6 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

fab experience from start to finish

I had 256GB iPhone 11 Pro - it was tested elsewhere as having only 78% battery life left and there was a tiny pixel in the LCD that had gone but didn’t affect usage. Otherwise perfect condition but was told both battery and screen would have to be replaced at considerable cost. Classified as “broken” but still got a really fair and decent price. So happy to have found phones2pounds. The experience was quick and super efficient - even with Royal Mail doing their strike mess. Payment was prompt and in my account next day. Nothing to fault - super glad I found this company! Look forward to the next time.

6 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Broken mobile

Excellent service and very good payout.
Will be using your service again

4 oktober 2022
Review zonder uitnodiging

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