PicStop Reviews 

835
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Great customer service as I was trying to find out a little more information about a product I was looking to get. Paul called me on their call back service and gave me alot of good advice which h... Toon meer

Beoordeeld met 5 van de 5 sterren

I had some issues with PayPal while trying to order my dwarf 3 smart telescope and ended up having to call PicStop who sorted out the problem really quickly for me They are very helpful. Their prices... Toon meer

Beoordeeld met 5 van de 5 sterren

They delivered promptly and on time. When I noticed a couple of dints, which ultimately were identified as manufacturer issues, Gary sorted everything out with no fuss and quickly. They did everythi... Toon meer

Beoordeeld met 5 van de 5 sterren

I've edited from 3 to 5 starts, although I had to call as no order conformation or update emails were received, but I guess I should have checked the number I was calling and to be fair, sevince was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telescoopwinkel
  2. Verrekijkerwinkel
  3. Mobiele telefoonaccessoire winkel
  4. Computer & laptop accessoires
  5. Elektronicawinkel
  6. Fotowinkel

Geschreven door het bedrijf

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

835 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(835)

95 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Avoid company

Terrible customer service. Staff are rude and unhelpful

24 september 2025
Logo PicStop

Antwoord van PicStop

We always strive to provide great service, even when things don't go quite as planned. In this case, the item was returned to us without prior approval (as per terms) to the wrong address. Upon retrieval and testing, it turned out to be in full working order and was just being used incorrectly. We offered to send the item back with instructions on how to use it. We were never rude or unhelpful at all. We were surprised to receive this feedback, which was left six months after the order was originally placed.

Beoordeeld met 5 van de 5 sterren

Express Delivery

So I bought the SeeStar S30 Pro and received it in less than 24hrs you can’t complain about that for service.
I was notified by email that stock was available so when I called I spoke with a gentleman called Paul who was very knowledgeable and helpful…. who confirmed my purchase.
Thereafter I was notified by email on each stage of my parcels journey I couldn’t believe how fast it was delivered if I’m honest!
I’ve bought from them before and that was a 5 star review also.

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good price and service

I was looking for a High Endurance Micro SD for Dash Cam use and Picstop had the best price. Placed an order but it was put on hold initially due to the mismatch in Card Address and Shipping Address. The customer service was really good, they were prompt to contact me and confirm the address and proceeded with the order. Arrived on time as well. Would recommend.

23 januari 2026
Beoordeeld met 5 van de 5 sterren

Great site

Great site, outstanding array of kit to get the most out of my telescope (which is also from Picstop and is amazing), quick delivery too.

23 januari 2026
Beoordeeld met 5 van de 5 sterren

Celestron Travel Scope 80 Portable…

The Celestron Travel Scope 80 Portable Telescope with Backpack & Smartphone Adapter arrived promptly in time for Xmas and in good condition, the product also wasn't available on other big retail sites as it ticked a lot of boxes. Moon filter wasn't available but I set a email reminder and it was in stock and delivered a couple of days later. Thanks for the good experience and Google Gemini for talking me through the experience as I'm new to the field and showing recommending me the Picstop website!

23 december 2025
Beoordeeld met 5 van de 5 sterren

where do i start

where do i start? i have always been moderately interested in astronomy ,after reading and searching for good telescopes and found about Dwarflab 3, so after searching for suppliers i came across Picstop,and as i had several questions. Spoke to a chap called Gary at Picstop he completely allayed any doubts i had.He was patient, considerate and not pushy,he allowed me to make up my own mind no pressure whatsoever. So i decided to buy, next step was to speak with Paul, he too helped me enormously. Within 24 hours i am now the proud owner of Dwarflab3 with tripod.Diolch yn fawr Picstop

21 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great telescope at a great price

A great telescope at a great price. This was a Christmas gift which arrived on time & was very well packaged, with tracking available throughout. My dad was literally over the moon with it & I would definitely order from them again & highly recommend.

24 december 2025
Beoordeeld met 5 van de 5 sterren

Wish I'd have found this site sooner!

After ordering a telescope and being scammed from another site very close to Christmas (2 days!), I found PicStop whilst frantically searching for a reputable and reliable company that sold Celestron Telescopes. I found the telescope that my 11 year old son wanted for Christmas and was really surprised to be able to order for next day delivery which was Christmas Eve! Less than an hour of ordering, I had a dispatch email and confirmation of delivery for the next day. Everything arrived securely packaged the next day. So lucky to have found PicStop when I did. They saved our Christmas from being a disaster! Especially being so reasonably priced too! Thank you, PicStop! I will be returning soon! 😊

24 december 2025

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