Pos Malaysia Berhad Reviews 

Delivered my International parcel to an address with no House number or even a street then tried to blame the sender As the parcel was delivered to what was written on the consignment note. Liars.

Dulu aku puji pos laju.. Tapi sekarang sudah lain.. Tidak amanah, tidak jujur.. Parcel ditanda out for delivery tapi barang tidak pernah sampai.
Tiada call, tiada chat, tiada gambar bukti penghantaran.
Saya terpaksa buat aduan sendiri.
Sangat kecewa dengan servis PosLaju.
Tidak akan guna servis ini lagi.selagi tak ada response tak ada barang aku di tangan, dan ganti rugi.. Aku takkan halalkan apa Yang kamu ambil dan aku takkan maafkan.. Kau buat baik macam mana pun didunia ni. Kalau buat Salah kat manusia manusia takkan maafkan dan tak halalkan.. Terseksa kau di kubur dan akhirat nanti.. Aku harap shoppe takkan guna lagi pos laju. Aku dah report kat shoppe macam mana buruknya pos laju.. Mereka akan pantau kamu..

late delivery

I don't know this is POS LAJU or LAMBAT, the delivery process is too slow and delay!

If possible I will not give even 1 star.
The customer service is totally sucks. I kept repeating what I had mentioned in almost 2 hours online chat and eventually they just simply closed the conversation because is after working hour.

They rejected my refund and kept giving the statement which is totally irrelevant and not applicable to my transaction. Wasted 2 hours contacting them. Please be reminded not to use pos Malaysia/

Never ever use poslaju again..
6 day item still not deliver from PJ to JB.
So regret to use poslaju!!!!!!

Worst consumer experience ever! Checked the status of my parcel that I was trying to send a Christmas gift to a friend in SG and it showed failed attempt delivery. Proceeded to connect with POS Malaysia support team and the reply I got from the support agent was surprising. Asking me to get the recipient(which is my friend) to check with the local courier, SingPost as they have handed over the parcel for delivery without providing ANY form of reference number. All of this process was disclose by the agent which shocked me as to why do i need to know all of this and the parcel was passed on without my consent. Without a proper solution Im left hanging, wonder what has happened to my parcel which was sent weeks ago so that it will arrive before Christmas. Should gone with other 3PL which I would not have such headache. No wonder POS Malaysia is loosing its competitive edge compared to the other 3PL providers out there.

Worst place to have international mail routed via. They are so slow to do anything. Their customer service is a disgrace. Their website lacks basic information about the current state / location of a parcel. The UX of their site is confusing. Wish I had known ahead of time that the seller would ship via a terrible service.

Absolutely awful and consistently so. I first travelled to Malaysia in 1978. Since then, I know no Malaysian or non-Malaysian who considers the Malaysian postal service anything other than incompetent and corrupt. It is virtually impossible to send packages from abroad and it has been ever since first visiting Malaysia

The courier has bad ethics in the application, asks for a fee, when the package arrives, they don't tell you what time it will arrive, high emotions, don't like the courier named Mohd Hafiz bin Roslan, very bad ethics

Kimakkm punye poslaju lambat btul. Dh sminggu moto aq tk gerak2 erkkk siall btul

Miri - Rude driver and expect customer to always pay using QR only eventhough I order via COD. Keep delaying the delivery process.

My parcel got lost or stolen and no feedback from them even after making a report. Poslaju just couldnt be bothered. Everyone out there, STAY AWAY FROM POSLAJU!

The delivery should be on 10/10 for an order that is being shipped on 7/10. It took 3 days just to be held hostage at the Pos Malaysia Banting for another 3 days. When making a report, it stated to wait for another 3 days to receive a report, then what? another month for it to be delivered. I paid almost RM30 for delivery, which is very high compared to the price offered when buying in shopee which usually ranged about RM5 to RM15 only. The only reason they could say is that it is in "processing status," which has been like that since 10/10 7.21a.m.

tolong ye pos laju . tolong lajukan post out parcel ye . ada orang nak guna urgent things ada orang tak boleh tunggu lama2 macam mengarut ja , tolong ye . jnt boleh laju takkan u pon takboleh nk laju kan post out barang :))

had experience many times with this service. parcel will be held hostages for 1-2 weeks. and ends up at kaunter serahan. not even a call or never reach to the destination. very bad.
just stop provide service if dont know how to manage.

Two similar incidents of the Pos Laju rider delivering the parcel to the wrong house, and ignoring the messages. He had the correct address (based on the pre-delivery message), but he still delivered it to the wrong house. Pos laju customer service filed a report, but no updates yet.

sangat ii mengecewakan 😠😠
ambik masa lebih dari seminggu utk hantar dalam negeri yg sama

the worst courier service ever. what service that delay a kl to kl parcel delivery up to 5days when it supposed to be a 1-2days timeline.