Posthaste Reviews 

307
•
TrustScore 1.5 uit 5

1,4

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Beoordeeld met 1 van de 5 sterren

Absolutely ridiculous. How can you have someone’s package for 4 days and still not deliver it? I was told to wait another 1–2 days, but I’ve already been waiting way longer than I should have. At t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

What an absolute horrible company, the tracking is barely useful, and my order came from abroad during Friday, and it has still not been delivered during Tuesday. And there is no indication as to when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I entered delivery instructions on Poste Haste Website. I said put the item in the right hand side of the woodbin under the carport. The driver parked in front of the woodbin but walked past it and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If the goal of Posthaste couriers was to be a parody of a delivery company then they would get a ten minute standing ovation. Sadly, they are actually trying here and this is the best they can do. Not... Toon meer

Bedrijf heeft geantwoord

1,4

Zeer slecht

TrustScore 1.5 uit 5

307 reviews

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Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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1,4

Alle reviews

(307)

71 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good experience

Good experience, courier followed instruction on note and arrived on time.

29 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Jason,

Thank you for the great feedback! We’re pleased to hear your parcel arrived on time and that your courier followed the delivery instructions provided.

We really appreciate you taking the time to share your positive experience and will be sure to pass your feedback on to the team.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Absolutely ridiculous

Absolutely ridiculous. How can you have someone’s package for 4 days and still not deliver it? I was told to wait another 1–2 days, but I’ve already been waiting way longer than I should have.

At this point, what are you actually doing with the package? The estimated delivery time has already passed, and I’m still being told to just wait. This is beyond frustrating. Extremely slow delivery and terrible communication.

27 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi there,

We’re sorry to hear about the delay and understand how frustrating it is to be given an additional timeframe after already waiting longer than expected.

We’d like to understand what has caused the delay and look into the communication you’ve received. Please get in touch with your consignment details and any other relevant information so we can investigate this further with the appropriate team.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Like cold, day old porridge poured down your back.

If the goal of Posthaste couriers was to be a parody of a delivery company then they would get a ten minute standing ovation. Sadly, they are actually trying here and this is the best they can do. Not once in the last five years or so have I had a delivery from Posthaste that was without hassle.

24 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi there,

We’re sorry to hear that you feel your experiences with us have been disappointing, particularly over such a long period of time.

This is certainly not the experience we want our customers to have. Please get in touch with details of your recent deliveries so we can better understand the issues and follow them up with the relevant team.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

USELESS

I entered delivery instructions on Poste Haste Website. I said put the item in the right hand side of the woodbin under the carport. The driver parked in front of the woodbin but walked past it and put the item on the front porch.
USELESS. Why have delivery instructions. Posted Haste never returned my call

21 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Russell,

We’re sorry to hear about your experience and understand your frustration, particularly after taking the time to provide clear delivery instructions.

Our drivers are expected to follow delivery instructions where it is safe and practical to do so, and we apologise that this did not happen in your case. We’re also sorry that your call was not returned as expected.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

What an absolute horrible company

What an absolute horrible company, the tracking is barely useful, and my order came from abroad during Friday, and it has still not been delivered during Tuesday. And there is no indication as to when it will be delivered either. This company is straight up worse than NZ Post, and they have problems of their own, but they are much better.

22 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi there,

We’re sorry to hear about your experience and understand how frustrating it is to be waiting for a parcel without clear tracking information or an expected delivery timeframe.

We apologise for the delay and lack of visibility around your delivery. We’d like the opportunity to look into what has happened, so please get in touch with your consignment details and we can investigate this further with the relevant team.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

I ended up taking them to disputes…

I ended up taking them to disputes tribunal and winning. These people literally stole my goods. They marked them as delivered then kept them and never tried to contact me. It took months to find them by which time they claimed they were destroyed or returned. By marking them as delivered I was unable to get them refunded. These people shouldn't even be allowed to operate. They have a huge pile of goods like this, all with phone numbers that they make no effort to contact. They actually need the police to go sort them out.

19 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Pricing literally 1/10th of others.

17 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Nicolaas,

We really appreciate your support and will be sure to share your kind words with the team.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Incompetent

Driver continues to throw my parcels over my front fence despite being given delivery instructions AND having a DROP ZONE assigned to my back door. What a useless service. Maybe invest in some literacy courses for your drivers.

9 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Heather,

We’re very sorry to hear about your repeated delivery issues and understand your frustration.

Our couriers are expected to follow delivery instructions where it is safe and practical to do so, and parcels should always be handled with care. We apologise that this has not been your experience.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

The absolute WORST courier company I…

The absolute WORST courier company I have ever been forced to use. I ordered from under Armour and they use these clowns to deliver goods. Well they failed to deliver the package, didn't leave a ticket and are unreachable. I've tried to call them 4 times they keep you on hold and then the call drops about 5 mins in. It's an absolute laugh. What a joke of a company. Embarrassing seriously.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Parcel was NOT left as directed

Parcel was NOT left as directed. Was in letterbox with back open and exposed to easy theft. This is 3rd time post haste has messed up my delivery. Will not be using you again.

1 september 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Donna,

We’re sorry to hear about your experience, particularly as this is not the first time you’ve had an issue with your deliveries.

Delivery instructions should be followed wherever it is safe and possible to do so, and we understand your concern about the parcel being left exposed and at risk of theft.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Quicker to walk

Post Haste have had my parcel for a week now (an order from Bunnings). The address was auto-populated by Bunnings software when purchasing, but the Post Haste software was unable to handle a long first line on the address, so cut half of it off. It was therefore returned to their base. I called to correct (day 2) and was told it would be sent out again as soon as possible. It is now day 7 and there is still no sign. The parcel didn't even have to come far - just across Auckland. I could've walked to Bunnings and back thirty times by now. How are Post Haste still in business?

31 augustus 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Nick,

We’re sorry to hear about your experience and understand how frustrating this delay has been.

Your first item has been delivered and the second is scheduled to be delivered today.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Items got delivered but left on street

Items got delivered but left on power line post on street, not hidden or protected from the weather. It could of been stolen.
Thankfully neighbour moved it for me to safe location.

26 augustus 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi there,

We’re sorry to hear about your experience and apologise for where your parcel was left.

Our couriers are expected to leave parcels in a safe and appropriate location. Your feedback will be passed on to the relevant team for review.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Feedback about recurring delivery issue

Feedback about recurring delivery issue

I would like to provide feedback about a recurring delivery issue I have experienced with Post Haste. I have now had the same problem with the same driver, where I have been advised that my address is incorrect or not known.

My address is correct, and I have successfully received deliveries at this address from CourierPost with no issues whatsoever. This is therefore becoming frustrating, particularly because the same issue has happened more than once with the same Post Haste driver.

I would appreciate it if this could be looked into with the driver and the delivery records checked to determine why my address is repeatedly being reported as incorrect when it is not.

I hope Post Haste can address this issue so that future deliveries can be completed without the same problem occurring again.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor service

Poor service. They lack communication and Integrity. They say they're gonna do something and they don't. This review is for Post Haste:90 Highbrook Drive, East Tāmaki, Auckland 2013. You need to check your management team, they're not taking care of your business, which is the customers.

14 augustus 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Souai,

We’re sorry to hear about your experience, and thank you for providing the additional information we requested.

We take concerns around communication and follow-through seriously, and your feedback will be shared with the relevant team for review.

We apologise for the frustration and disappointment caused.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Avoid if possible

Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them – which if I wasn't tracking it, they wouldn't have notified me.
This item is perishable, and was sent by the vendor by courier for speed reasons. Unprofessional and, frankly, completely inept.

13 augustus 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi there,

We’re very sorry to hear about your experience and understand how frustrating this must be, particularly with a time-sensitive, perishable delivery.

We’d like to understand what happened and ensure the circumstances that caused your parcel to be incorrectly routed are addressed. Please get in touch with us and provide your consignment details and any additional information about the delivery so we can investigate this with the relevant teams and help prevent it from happening again.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Remove "Haste" from your name

Time to remove the laughable word "Haste" from their name. Post Haste and their mate New Zealand Couriers do not seem to understand the concept of a courier delivery service. Plus, they are utterly defiant, condescending, and victim blaming when waiting Customers contact them with the apparent 'audacity' to question why Post Haste does nothing at all about delivering a parcel until AFTER it has sat in their depot throughout an entire day and night, eg: NZC hand a parcel over to PH at the start of day, but PH make no attempt to deliver it until the afternoon of the following day. This appalling service constantly happens, with neither NZC or PH appearing to believe their casual attitude toward parcel deliveries needs to be improved!. The sooner these two hopeless and arrogant 'couriers' go out of business the better...

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor delivery services

Poor delivery service! Parcel was collected on 29th of July and last update on tracking site was on the 30th. Its already 3rd of August but didn’t hear anything!

3 augustus 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Jonna,

We’re sorry to hear about your experience and understand how frustrating it is when tracking stops updating and your parcel is delayed.

This is not the level of service we aim to provide, and we apologise for the inconvenience caused. We’d like the opportunity to investigate this further and provide an update on your parcel.

Please get in touch with your consignment details so we can look into this for you.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

Picked up 14 of July

Picked up 14 of July, said out for delivery 16th of July and didn’t come. Next day exact same thing on the 17th. It’s now July 21 and it hasn’t been delivered STILL. Still saying out for delivery 17 July.
Very upset by this company.

July 31: never got the item

21 juli 2026
Review zonder uitnodiging
Logo Posthaste

Antwoord van Posthaste

Hi Daisy,

This is not the level of service we aim to provide, and we sincerely apologise for the disappointment and inconvenience caused.

We’d like the opportunity to investigate this further. Please get in touch with your consignment details so we can review what happened and assist you directly.

Kind regards,
The Post Haste Group Team

Beoordeeld met 1 van de 5 sterren

SLOW

SLOW. 4 days just to get across Auckland. In their hands Sunday, only delivered Thursday.

8 juli 2026
Review zonder uitnodiging

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