PowerSmart Solutions Reviews 

Poor experience with the Sales Rep! From the start, we asked the sales rep if there were any hidden charges, he straight out said "NO". Spent 3 hours in our house talking about the solar system and at the very end during the last 10 minutes before he leaves, he revealed an extra charge of $650 from the payment plan company Humm. Super disappointing and what a waste of time. False marketing is a lie!
Well that is basically half the story, after many heated discussions, we managed to get in touch with the CEO and managed to clear the problems, we would rate the CEO and the technicians that did our solar panels 5-star though. Saying that "we made money from his mistake with the additional $600 discount off" is a massive stretch - that should have been the cost of our solar system that was quoted without the extra charges to begin with. But we wasted a lot of our time trying to argue the point that all the "hidden charges" weren't mentioned at the start when we specifically asked about them before the meeting began. Even during the preliminary sales call before the face-to-face meeting, we specifically asked about any hidden charges, and the salesperson on the phone assured us that the company is different from the other solar companies and there are definitely no hidden charges. Also our first electricity bill after the solar installed did not come close to $0, which also was a high selling point of the sales rep. We did not change the way we were using electricity, and we were travelling half the billing period. Overall we weren't very impressed with the whole solar experience.

First impressions do count! I met with Tonny Widarma and he was very professional and technically very prepared. The crew of installers arrived promptly and were very professional, clean and tidy and in no time the solar panels were up and running. The application is very useful and easy to navigate.

Willingness to explain how the system of installation and operational aspects of the solar system works, the benefits of the solar system as well as the future benefits that will come my way because of the choices that I have made.

Really happy up and working earlier then time as workers in area
While team where professional at all stages form Trent to the fitting guys
Keep up the good work

They informed me that they are running late due to an accident and that was very good of them.
They did the job according to schedule and made sure the property was clean, took all the rubbish.
When everything was done, the showed us the solar box and what to do next.
I would put in a good word to friens who would like to have solar panels installed.

Dan was friendly, understanding and explained everything fully. The process was easy and stress free. The installation was very quick and the guys were very polite. We also love the app to see the benefits.

Thanks Dan for coming for the way from Brissie to provide a quote and explain PowerSmart to us! Very happy with the outcome. Thanks a million ☺️

Professional Prompt Service - Installer explained all of the steps to install and was done in around 4 hrs. Excellent job with attention to detail. Thank You

Tradies used wood from my house without asking,
Spoke to them on the phone for them to replace it, gave them the dimensions of the plank and they just bought over something different
So basically didn’t care 👍

We couldn’t be happier with the service we got from PowerSmart! Everything went smoothly from beginning to end, and we were kept in the loop the whole time. Our sales consultant, Dan, was incredibly helpful and really knew his stuff, which made it easy for us to pick the perfect system for our needs. The installation crew was super professional and got the job done quickly. We recommend PowerSmart to all our family and friends!

PowerSmart Solutions techs arrived early, clearly communicated everything and worked all day to finish the job that was challenging.

Installers were prompt and handled themselves in a professional manner. Worked with me to provide a hidden solution through the roof for no visible conduits. Garage install.

Would be nice to have more info on the panels/inverter at consultation and to explain the ins and outs. Not just it’s a good quality system, doesn’t leave much trust that they know the product. Turns out to be working well so far, just more knowledge on the product there trying to sell.

Happy with the system, would recommend to others.

Very professional

Great communication
Great Staff

The team were great. Very informative, took time to explain everything. Initial install had an accident and rectified immediately. Very neat job and quick.

So easy, quick,no hassles just perfect

Four Stars is what I felt was a good fit. The initial consultation with Jason was excellent and he was able to answer all our questions with ease. His understanding of the delay in processing the contract over the Christmas break with Banks n solicitors and our settlement was excellent and even though the signing off was delayed everything went smoothly
The installation team was fast efficient and knowledgeable although an email the day before for introduction of the team would have been appreciated. The installation went smoothly and the handover was completed although rushed.

The whole purchase and installation went like clockwork. Great staff

Guys turned up on time explained everything that was done and left work areas clean.

All the tradies were friendly, informative and explained everything clearly.